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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

An outdoor dining area with tables and umbrellas, overlooking a river with a bridge and high-rise buildings in the background.
A spacious lobby with a high ceiling, modern seating, and a central bar area.
A spacious lobby with a central bar area, seating, and a large window offering a city view.
A modern hotel room with a large window, a blue sofa, and a lamp.
A modern bar area with a long counter, multiple bar stools, and a large flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪3 min walk‬
  • Place, Millennium Park
    ‪18 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Room

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

A room with a view of a city skyline, a blue armchair, a round table, and a floor lamp.

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(47 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

A hotel room with a large bed, a desk, a chair, and a TV.

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

A hotel room with a bed, a bedside table with a lamp, and a digital clock.

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Chicago Skyline View)

A hotel room with a large bed, a desk, a chair, a sofa, and a window with a city view.

Suite, 1 King Bed (Chicago Skyline View)

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

A room with a view of a city skyline, a blue armchair, a round table, and a floor lamp.

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

A modern bathroom with a white sink, mirror, and shower area.

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a large abstract painting on the wall.

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A modern bathroom with a white sink, mirror, and shower area.

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A modern bathroom with a white sink, mirror, and shower area.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a sauna, a microwave in a common area and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Chicago Dwtn - The Mart by IHG's great location. During your stay, you're just a quick walk from Chicago Riverwalk. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Merchandise Mart and 5 minutes on foot from Chicago Riverwalk
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn - The Mart by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn - The Mart by IHG. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn - The Mart by IHG was completed in July 2022.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Riverbend – On-site restaurant. Open daily.
Waterview – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 63 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 29.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults and USD 16 to 23 for children
  • Covered self-parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1615 out of 2461 reviews
Rating 8 - Good. 453 out of 2461 reviews
Rating 6 - Okay. 208 out of 2461 reviews
Rating 4 - Poor. 92 out of 2461 reviews
Rating 2 - Terrible. 93 out of 2461 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and nice staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Naidalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel looks really nice, very clean, good location. Breakfast buffet was really good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it the breakfast is totally worthy with the views
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel beautiful view of the city. Will visit again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit. Beautiful inside
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness
Great view at breakfast and great food too
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vemuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at the hotel. The staff was extremely kind and welcoming from check-in. The room was clean and comfortable, and the view was amazing. I especially loved the heated pool, and the bed was very comfortable I slept great. I would definitely stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Celine Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ILIANA

A very good breakfast, and the cafeteria staff were very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar were great! Lovely views!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Highly recommend!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect can’t wait to go back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the bed provided for a great night’s sleep. The location is in a quieter area of downtown but close to everything you would want to do.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great location! Great stay! Really good burger!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff very helpful
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Fiona Yen Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!! Perfectly located. Friendly!!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, property conditions & facilities, room comfort
very affordable and nice hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. Super close to all the attractions we wanted to visit. And there’s a beautiful view of the city.
Stayed 2 nights in Feb 2026