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Woodspring Suites Downers Grove - Chicago

2.5 star property

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Suite, 1 King Bed, Accessible, Non Smoking | Free WiFi
Lobby
Exterior
Concierge desk
Fitness studio

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
2751 Ogden Avenue, Downers Grove, IL, 60515
  • Morton Arboretum
    ‪1 min drive‬
  • Yorktown Shopping Center
    ‪5 min drive‬
  • College of Dupage
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Free WiFi

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Free WiFi

Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Lobby

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4.3 out of 5, Excellent, 1,524 reviews
The price is €75
includes taxes & fees
14 Sept - 15 Sept
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About this property

Woodspring Suites Downers Grove - Chicago

Hotel in Downers Grove with free parking
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Guest accommodation at Woodspring Suites Downers Grove - Chicago offers air conditioning. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized fridge/freezers, stovetops and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Our customers tell us that they can't get enough of the helpful staff at Woodspring Suites Downers Grove - Chicago. During your stay, you'll be close to Morton Arboretum. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 5 minutes by car from Sea Lion Aquatic Park and 5 minutes from Benedictine University
  • Dogs welcome for a fee (restrictions apply)
As a guest of Woodspring Suites Downers Grove - Chicago, you'll find a vending machine, coffee/tea in common area, and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This Downers Grove hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Entertainment

  • Flat-screen TV

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per night, plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites Downers Grove - Chicago Hotel
Woodspring Suites Downers Grove - Chicago Downers Grove
Woodspring Suites Downers Grove - Chicago Hotel Downers Grove

Woodspring Suites Downers Grove - Chicago Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 316 reviews
Rating 8 - Good. 70 out of 316 reviews
Rating 6 - Okay. 39 out of 316 reviews
Rating 4 - Poor. 22 out of 316 reviews
Rating 2 - Terrible. 38 out of 316 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

CHRISTIE

Business traveller, Travelled with partner
Disliked: Amenities
I likely won’t return
Stayed 2 nights in Jun 2025

10/10 Excellent

Coral

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

liece

Stayed 1 night in Jun 2025

8/10 Good

Natali

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
it was a little difficult to check in for an after hours check in. the phone that's available to call the front desk doesn't work at all, but the people at the front desk did eventually help us out. they were amazing and so helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Nouman

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t able to sleep could hear the noice of steps on roof throughout night , I just wasted my money
Stayed 1 night in Jun 2025

10/10 Excellent

Salim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe. Convenient parking and location.
Stayed 3 nights in May 2025

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As Hotel gets busier and shortage of staff(mostly housekeeping) really shows. Been a Guest for a extended time. I ask is the GM a Boss or a leader? The front Desk has a very hard time keeping everything together with a shortage of leadership.
Stayed 7 nights in May 2025

8/10 Good

Phillip

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and comfortable. Although I stayed for only one night, there were plenty of amenities (e.g. a full-size refrigerator and microwave, a modern stovetop) that should have been very useful for multiday stays. I would stay there again if I’m in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman working the front desk is great
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!🏆
Stayed 1 night in May 2025

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 👍
Stayed 3 nights in May 2025

2/10 Terrible

Daniel

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This is a long-term stay property (which provided a great rate) but the staff (specifically Cindy) were terrible. She was very aggressive, not welcoming or friendly at all… Cindy even made it her business to call our room twice (allocated a room on first floor) to tell us “I’ve seen you on camera and you are not allowed a dog in your room on the first floor”. This “Big Brother” approach was again aggressive and invasive. Who calls a customer to advise “I saw you on camera”?! When we checked in, and disclosed a dog (pet friendly hotel) they advised only rooms on level 2 allow dogs but they were fully booked, so had no option other than to place us on the first floor as they would not cancel the reservation upon us offering. So the solution was “we will check you in but will likely move you to level 2” FYI, they could not give us an indication of when they would. In our case, it was 10 days into a 28 night stay… Beware of the “limited housekeeping” as it actually means once every 14 days and replacement towels, toilet paper inside this comes at a $3 charge. We felt very let down by the fact this was not managed on the front end of the booking process. Common hallways (especially level 2) smell and are unclean.They actually checked us into unclean room. The parking lot, is like a “repair shop” for broken down cars. Again, while it is a long-term stay property, there is so much activity and noise. Rooms/walls are thin and was not conducive of getting a good nights rest.
Stayed 28 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Our stay was just okay, I don’t like that they want to charge for clean towel if you need more. They also want to charge you if you need more than two rolls of tissues. There is no curtains for any real privacy or to block morning sunlight. Some of the shades were broken as well.
Stayed 3 nights in May 2025

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Two stars
Stayed 6 nights in May 2025

8/10 Good

DANIEL

Stayed 3 nights in May 2025

2/10 Terrible

Sergio

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place was not a good experience. There is a lady with a huge attitude problem , I greeted her and she was rude about it. Not to mention check in time is at 3pm but they didn’t have my room ready until 5pm. Very unprofessional place.
Stayed 1 night in May 2025

8/10 Good

Akili

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Got back to the room after a music show that I went to Chicago for, and got there after hotel staff left for the night. Had very loud/intoxicated neighbors a few doors down that didn’t quit making noise until 5am. Would have told hotel staff about it and been happy with a different room away from the loud people for the night, but couldn’t since no one is at front desk after 11p. Wanted to do more site seeing around Chicago the day after, but didn’t since I was so tired from not sleeping and had a 5 and a half hour drive back home. Staff and the hotel itself were satisfactory, but probably wont go back here due to this experience.
Stayed 1 night in May 2025