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Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4.0 star property

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Photo gallery for Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lobby sitting area
Lobby
Desk, laptop workspace, soundproofing, free WiFi
Lounge
Banquet hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Park Hall Road, Chorley, England, PR7 5LP
  • Place, Heskin Hall
    ‪3 min drive‬
  • Place, Yarrow Valley Country Park
    ‪8 min drive‬
  • Place, University of Bolton Stadium
    ‪17 min drive‬
  • Airport, Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms (Cottage)

Apartment, 2 Bedrooms (Cottage) | Desk, laptop workspace, soundproofing, free WiFi

Apartment, 2 Bedrooms (Cottage)

  • 50 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Desk, laptop workspace, soundproofing, free WiFi

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Desk, laptop workspace, soundproofing, free WiFi

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, soundproofing, free WiFi

Junior Suite

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Desk, laptop workspace, soundproofing, free WiFi

Superior Room

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony | Desk, laptop workspace, soundproofing, free WiFi

Superior Room, Balcony

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Cottage)

Apartment, 1 Bedroom (Cottage) | Private kitchenette | High chair

Apartment, 1 Bedroom (Cottage)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lakefront hotel with full-service spa and health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers 64 accommodations with a hairdryer and free toiletries. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Chorley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals. During your stay, you're just a quick walk from Battlefield LIVE Pennine. Free self-parking, a free manager's reception and a full-service spa are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, facials or body scrubs at the spa
  • Amenities include 7 meeting rooms, a conference centre and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Battlefield LIVE Pennine and a 3-minute drive from Heskin Hall
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

There are 7 meeting rooms available. A sauna, a terrace, and an arcade/games room are also featured at the family-friendly Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals. Self parking is free. A complete renovation of Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals was completed in June 2024.

Smoking is allowed in designated areas at this 4-star Chorley hotel.

The hotel hosts a free manager's reception daily.
Brookes – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brookes

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 7 for children
  • Crib (infant bed) fee: GBP 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BRILLIANT Park Hall Hotel
Park Hall Hotel Spa Chorley
Park Hall Lancashire a member of Radisson Individuals

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 150 out of 381 reviews
Rating 8 - Good. 81 out of 381 reviews
Rating 6 - Okay. 59 out of 381 reviews
Rating 4 - Poor. 33 out of 381 reviews
Rating 2 - Terrible. 58 out of 381 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Stayed 1 night in Jun 2025

6/10 Okay

Pauline

Liked: Staff & service, room comfort
Needs up dating tired looking
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

pascal

Stayed 2 nights in May 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Stayed 2 nights in May 2025

2/10 Terrible

Hasnein

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheer incompetence and pathetic level of service provided by everyone within this establishment. Bare in mind, this isn't cheapest hotel available and there was no deal available either for when I booked it, and as a customer paying full price for something, I am entitled to speak out, not to tarnish how fine this establishment believes it is, but to warn others that some of the other reviews are in fact, very very true! Rooms are not as described. The superior rooms are very basic and bland, the hallways smell of weed, cigarette smoke and urine. The lift is shocking. The rooms are not soundproofed either and blackout curtains do not exist. When making concerns known to hotel staff, I received a barrage of excuses. For example, requesting hot water for a shower at 1:00am before bed, I was told "It is warm" and could be because other guests might be showering at the same time. Give it time. Another example: When advising that the TV doesn't work, housekeeping came to the room, flicked through the channels to see that it wasn't working, told me it wasn't working and said he'd be back, and he didn't come back. The bedsheets smell like smoke and damp mixed. Unfortunately, this hotel is no where close to bring a 4 star hotel. I didn't get as far as using the spa facilities because I checked out the following after an extremely depressing sleepless night. Be careful guys and girls.
Stayed 2 nights in Jun 2025

2/10 Terrible

Miss Sandra L

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was filthy and the carpet was full of dust like it hadn't been hoovered for a long time, since being taken over by this company the staff are terrible they look you up and down and are not very friendly people
Stayed 2 nights in Jun 2025

2/10 Terrible

Beth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel reception area is beautiful, but the rest of the hotel is just nasty. The glass doesn't look like it's been cleaned since forever. The doors down the many corridors are filthy. You really didn't want to touch the door handles. On my long walk to my room I passed an emergency exit, which had a sign saying please keep closed. The door didn't shut it was just blowing in the wind which made feel very unsafe. My lock didn't work, if I locked the door I could just turn the handle and it would open. There was a mark on my duvet cover that looked like spilt red wine. No telephone in the room. Dark and dingy. I didn't sleep as I didn't feel safe. I put the chair under the door handle. The bathroom was very clean though and the towels were clean and fresh. Walking around the exterior was a strange experience, what is a beautiful stone building was surrounded with graffiti walls advertising gaming. Everything was run down and boarded up.
Stayed 1 night in Jun 2025

8/10 Good

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

free parking friendly staff nice room and had nice breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated and spacious. Staff are very helpful and always on hand if you require assistance.Would stay again without hesitation.
Stayed 1 night in Jun 2025

2/10 Terrible

james

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don't bother

checking in the place looked lovely but was told the boiler was broke and no hot water so they where giving me a room in another part of the building. by the time i went up stairs down stairs and through dirty passageways with mattresses in them. the room was tiny. on checkout i wated for over 15 min for still no one to show so i threw the key over the counter and went !!!!
Stayed 1 night in Jun 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Rhian

Travelled with family and small children
Only ok and a bit disappointing. Being completely honest I expected more from this hotel, as soon as we arrived I felt disappointed and it unfortunately continued. The car park is definitely not big enough, we got the last space and driving around the outdoor area seemed sketchy, particularly the abandoned looking buildings to the side. Check in took an age, the priority seems to be trying to up sell on meals. Rreception, lobby and bar areas were all lovely and we felt hopeful again about our room. Once in the room on first look it seemed great but after a few minutes we realised it was a little dated, there weren't enough towels for the 3 of us and it wasn't as clean as we'd expect. We were with our 1 year old daughter and I wasn't happy enough to let her sit on the floor. Amenities in the room great - hairdryer, iron, ironing board, tea & coffee making facilities. Bed was clean and comfy, a great night's sleep. The food in the restaurant was nice, both in the evening and then again for breakfast, definitely the best bit about the hotel, they were also more than accommodating of my daughter's severe milk allergy and nothing was too much trouble. Please note though the bar and restaurant are cashless, this isn't stated anywhere and one of the waiters even said he'd get in trouble for accepting it. Can't comment on the spa facilities as we didn't have time but the extra charge for the pool was bad in my opinion. I'm afraid I wouldn't recommend and wouldn't return
Stayed 1 night in May 2025

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel entrance was lovely, it wasn’t until u went to the room an they where very dated could do with a re-vamp with most uncomfortable beds ever like you was sleeping on a board so had the worse nights sleep. Not much to do in the area not many places to dine out.
Stayed 1 night in Jun 2025

10/10 Excellent

Pete

Stayed 1 night in May 2025

2/10 Terrible

David

Stayed 1 night in May 2025

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin. First impressions prior arrival upon booking. Once booked. You will get an automatic message once payments been taken to let you know that there is a £50 deposit also which is not mentioned prior. Upon arrival, very modern beautiful enterance. However sharp changed.. upon check in and taking a holding deposit. We had to wait roughly 10minutes for the lovely polite receptionist to check the room. The lack of organisation or systems to ensure rooms are tidy seem lacking. We then walked to our rooms and the condition of the hotel and the lick of paint really shows the cracks. Also before I forget. A £5 fee per person to use to pool is not mentioned. Then the room itself. Well considering the tv in the next room was clearly on the bedbpard wall. We could hear everything. No sound cancelling. Every word of the tv and it wasnt blaring. No fan and the room was extremely hot. Saying that. Room bedding was white and clean. Pillows okay however had silk protectors showing inside that didnt look that clean. When reading our room key slip. Misspellings of weekdays to say weed days etc and many other slight things that have been over seen on literature and throughout this hotel.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as good as it looks on the website

The dinner service on Saturday was terrible. Our food took an hour to arrive at the table and that too after multiple chases. Drinks took about 45 mins to arrive at the table. The food wasnt seasoned and flavour to what we ordered. On the contrary, the dinner was good on Friday. So very inconsistent service. The housekeeping did not clean the room and when we reported at the reception, they said that "the hotel was fully booked so maybe a few rooms werent cleaned". There were some construction works ongoing which caused the access from inside the hotel to the swimming pool blocked. So, had to walk around the back of the property.
Stayed 2 nights in May 2025

8/10 Good

Nerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but improvements needed

At the check in desk there was no record of our reservation so we had to wait about 30 minutes until it was sorted out. Check in staff were friendly but everything seemed very slow. We’d booked a suite which we didn’t realise was one of the cottages/lodges rather than the main hotel which was a bit disappointing. Room was spotlessly clean and comfortable but despite it being a hot day, the room/cottage was absolutely freezing so remember to put the heating on! Restaurant was great, really lovely food and excellent service. Pool are looks a bit tired and the spa isn’t finished yet despite us being told it was done
Stayed 1 night in May 2025

6/10 Okay

Philip, Stockport

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Certain areas of the hotel are in poor condition and need renovating. Staff were excellent especially Antonia who needs special mention . Spa and swimming pool is a quirky setup
Stayed 1 night in May 2025

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was the most dirty and smelly place I've ever stayed
Stayed 5 nights in May 2025

8/10 Good

Amarpal

Travelled with family
Liked: Cleanliness, staff & service
Good location, friendly staff, room was clean and good size. One criticism is that swimming pool and spa facilities close too early to use.
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I woke at 2am to find water pouring through the light fitting in the room. Such a huge fire risk. I had to walk down to reception and speak to night staff. Then back to room to Show problem, then carry my things back downstairs to new room. The room was noisy with passing staff so I did not sleep again. Reception were not willing to help despite calling them twice. Complaint and request for Health & Safety executive to check all tons will now follow. Why is there such dreadful customer service in this hotel.
Stayed 1 night in May 2025