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Crowne Plaza Christchurch by IHG

4.5 star property

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Photo gallery for Crowne Plaza Christchurch by IHG

Enjoy a drink at the hotel bar, where a stylish counter and comfortable seating area await.
Welcome to our reception area, featuring three desks with computer monitors and lamps, a unique curved ceiling, and polished stone tiles.
Stunning cityscape with angular structures and lush greenery.
Relax in this stylish living room with a leather sofa, armchairs, and a flat-screen TV.
Enjoy city views from the large window, relax on the comfortable bed, and unwind with a flat-screen TV.

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
764 Colombo Street, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Isaac Theatre Royal
    ‪2 min walk‬
  • Hagley Park
    ‪10 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View (High Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Low Floor)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Christchurch by IHG

Luxury hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Crowne Plaza Christchurch by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Te Pae Christchurch Convention and Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Market Place Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and multilingual staff are also featured at the luxury Crowne Plaza Christchurch by IHG. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Market Place Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 – This café specialises in Modern European cuisine and serves breakfast, brunch and lunch. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 25 for children
  • Uncovered self-parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Peter, McCrae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, room quite small and dining like a 2 star pub requires dramatic improvement
Stayed 3 nights in Apr 2025

8/10 Good

Victor T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location, room size, and cleanliness -- all excellent. Food quality (at breakfast) a bit average. Given location (next to the Convention Center) and size, hotel is a destination for large bus groups... but location makes it attractive for central city cultural offerings and museums.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie, Broulee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. Was there for an event at Te Pae and it was so close. Lots of great dining options close by and the room was clean and quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable central quiet clean good facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

P s

Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Tv and internet down for almost 24 hours April. 1 and 2. Unacceptable for international hotel in 21st century
Stayed 4 nights in Mar 2025

10/10 Excellent

Cameron

Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Liked: Property conditions & facilities

Great location and staff

Beautiful hotel located on the tram hop on hop off circuit. A great way to find your way around the city. Great book in staff member organised a room with a view on a higher floor. Easy car parking in secure area next door. Excellent hotel for food across the road.
Stayed 2 nights in Mar 2025

10/10 Excellent

Prof Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel… it ticks all the boxes!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean & well appointed rooms!
Stayed 4 nights in Mar 2025

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel close to everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
A nice clean hotel in central location and with parking
Stayed 2 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying at Crowne Plaza was fantastic. The staff are really the best parts of New Zealand brought together, laid-back and friendly character mixed with really great attention to detail. Highly impressed and will stay here again for sure.
Stayed 2 nights in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class.
Stayed 10 nights in Feb 2025

8/10 Good

Yashan Zarir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern, clean
Stayed 1 night in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a good location in Christchurch. 10 minute walk to the riverside market. Staff was very friendly and helpful. Only downside was the parking at the property was a bit expensive. I would park in the lot across the street. Otherwise a great hotel and I would stay again!
Stayed 1 night in Feb 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Dave

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 5 nights in Feb 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice rooms
Stayed 3 nights in Feb 2025