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The Observatory Hotel Christchurch

5.0 star property

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Photo gallery for The Observatory Hotel Christchurch

Reception
Self-parking (surcharge) 30 per day
Royal Skylight Room | 1 bedroom, premium bedding, down duvets, minibar
Observatory Legacy room- Lower ground floor | 1 bedroom, premium bedding, down duvets, minibar
Royal Skylight Room | 1 bedroom, premium bedding, down duvets, minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
  • Hagley Park
    ‪1 min walk‬
  • Christchurch Public Hospital
    ‪5 min walk‬
  • Christchurch Casino
    ‪10 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪13 min drive‬

Room options

View all photos for Observatory Deluxe Room

Observatory Deluxe Room | 1 bedroom, premium bedding, down duvets, minibar

Observatory Deluxe Room

9.6 out of 10
Exceptional
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

1 bedroom, premium bedding, down duvets, minibar

Observatory Legacy room- Lower ground floor

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Prestige Room | 1 bedroom, premium bedding, down duvets, minibar

Prestige Room

10.0 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Prestige Skylight Room | 1 bedroom, premium bedding, down duvets, minibar

Prestige Skylight Room

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Royal Skylight Room | 1 bedroom, premium bedding, down duvets, minibar

Royal Skylight Room

10.0 out of 10
Exceptional
(4 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Observatory Hotel Christchurch

Victorian hotel with 24-hour fitness centre and 24-hour front desk
A 24-hour fitness centre, coffee/tea in a common area and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
The Observatory Hotel Christchurch offers 33 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Observatory Hotel Christchurch's great location gets high marks from our customers. During your stay, you're just a quick walk from Hagley Park. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Hagley Park and The Arts Centre
As a guest of The Observatory Hotel Christchurch, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. WiFi is free in public spaces. The luxury The Observatory Hotel Christchurch also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Observatory Hotel Christchurch was completed in May 2022.

This Victorian Christchurch hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 30 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 30 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Books
  • Concerts/live shows
  • Library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Meeting room

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Communal living room
  • Renovated entire property - May 2022
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 30 for adults and from NZD 30 for children
  • Uncovered self-parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 229 out of 253 reviews
Rating 8 - Good. 18 out of 253 reviews
Rating 6 - Okay. 2 out of 253 reviews
Rating 4 - Poor. 0 out of 253 reviews
Rating 2 - Terrible. 4 out of 253 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Alonso E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and service, terrific atmosphere in the arts centre
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Stayed 4 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historical property in midst of the cultural center.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amiliah

Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Amenities
First class
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian, Hartland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. Right across from the Botanic Gardens and absolutely beautiful building and surroundings. Would stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful!!!

Absolutely amazing. The most beautiful hotel. The staff were a 10+. We would definitely stay there again. Wonderful central location. We weren’t able to secure a suite, although we booked several months in advance. The only criticism would be the lack of storage space. A tiny closet/wardrobe and little to no drawer space. But we made it work. We peeked in a suite and the one we saw had a bigger closet/wardrobe. So hopefully next time we can get one of those. But that aside we couldn’t have found a better place to stay.
Beautiful hotel
Breakfast
Our room
Our room
Stayed 8 nights in Feb 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is gorgeous from the outside and the entry is very classic and historic. The room itself is rather small.

10/10 Excellent

Joyce

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel very charming- close to restaurants
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph, Bellevue

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Outstanding, amazing, 5* service and facility!
Stayed 2 nights in Feb 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building. Comfortable bed. Great water pressure.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

James, Northville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the hotel and surrounding areas. A bit of constructive feedback: Check in process was a bit clumsy and the breakfast area was not reflective of a top hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Beautiful building close to the centre of Christchurch. Everything in walking distance. Nicely appointed room, only downside for us was the room and bathroom were set up for people with disabilities so everything was low level.
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Stayed 1 night in Jan 2025

10/10 Excellent

Costanza, toronto

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Steven

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations. Great location. Arts center a great asset. Highly recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2025