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Hotel Elms Christchurch, an Ascend Collection Hotel

4.0 star property

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Photo gallery for Hotel Elms Christchurch, an Ascend Collection Hotel

Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains
Outdoor dining
Dining
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
456 Papanui Road, Christchurch, 8542
  • Place, Papanui Road
    ‪1 min walk‬
  • Place, University of Canterbury
    ‪6 min drive‬
  • Place, Hagley Park
    ‪6 min drive‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment With Terrace

Private kitchen | Fridge, electric kettle

Apartment With Terrace

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, blackout curtains

Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Two Queen Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • Sleeps 2

View all photos for Deluxe Room With Two Double Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Superior Room With Two Double Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room With Two Double Beds

  • Sleeps 4

Standard Room With Two Double Beds

  • Sleeps 4

Efficiency King Suite-Non-Smoking

  • Sleeps 2

View all photos for Superior Two Queen Room

Minibar, in-room safe, desk, blackout curtains

Superior Two Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Superior Queen Room

  • Sleeps 3

View all photos for Deluxe Super King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Super King Room

  • Sleeps 2

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About this property

Hotel Elms Christchurch, an Ascend Collection Hotel

Hotel in Christchurch with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and 24-hour room service.
Hotel Elms Christchurch, an Ascend Collection Hotel offers 96 accommodations with iPod docking stations and MP3 docking stations. LCD televisions come with satellite channels. Fridges and minibars are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Elms Christchurch, an Ascend Collection Hotel. During your stay, you're just a quick walk from Papanui Road. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Papanui Road and 7 minutes on foot from Northlands Shopping Centre
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Elms Christchurch, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Elms Christchurch, an Ascend Collection Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 42.5 per night.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 42.5 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Elms Christchurch, an Ascend Collection Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Reviews

Hotel Elms Christchurch, an Ascend Collection Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 322 out of 704 reviews
Rating 8 - Good. 295 out of 704 reviews
Rating 6 - Okay. 60 out of 704 reviews
Rating 4 - Poor. 19 out of 704 reviews
Rating 2 - Terrible. 8 out of 704 reviews

Reviews

10/10 Excellent

Helen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely and clean, comfortable beds, great customer service, convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfy bed. Lovely staff and great restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Excellent restaurant on site
Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay, comfortable, clean room, great staff, easy check in and out and a delicious buffet breakfast. One waitress remembered that i had asked for GF bread on the first day so she asked if i would like some again when i came in for breakfast on the second day which was a lovely surprise that she took the time to remember me. And to top it all off they have included parking on site. 10 out of 10 would recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, was upgraded on check in, staff always helpful, comfortable bed and great shower. Added bonus free car parking good eating options close by
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
My stay was great, this place is clean and tidy, and secure.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms, 2 double beds, bathroom large and well equipped.
Stayed 1 night in Jun 2025

10/10 Excellent

Seanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kerry, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great cleanliness
Stayed 3 nights in May 2025

8/10 Good

Carol, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel with lovely helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Beryl and Victor

Stayed 2 nights in May 2025

8/10 Good

KEITH

Stayed 2 nights in May 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Your restaurant staff are really lovely
Stayed 1 night in May 2025

8/10 Good

Lai yee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Amanda

Stayed 1 night in Apr 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and tidy hotel, helpful staff, and good location for getting around Christchurch
Stayed 2 nights in Apr 2025

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to places
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
They looked after us well
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2025

8/10 Good

Gerrit

Business traveller, Travelled with partner
Nice and friendly .. does what it says in the tin…value for money
Stayed 2 nights in Apr 2025