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Candlewood Suites Cincinnati Northeast-Mason by IHG

3.5 star property

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Photo gallery for Candlewood Suites Cincinnati Northeast-Mason by IHG

A modern lobby with a kitchenette, seating area, and a reception desk.
A beverage kiosk with a variety of drinks and snacks, wooden cabinetry, and a sign reading "CANDLEWOOD CUPBOARD".
An indoor swimming pool with a high ceiling, clear glass panels, and lounge chairs.
A modern lounge area with a flat-screen TV mounted on a wooden wall, light blue armchairs with brown accents, and a patterned rug.
A modern dining area with a wooden table, chairs, a TV mounted on a wooden wall, and a view of the outdoors through large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5070 Natorp Blvd, Mason, OH, 45040
  • Place, Deerfield Towne Center
    ‪12 min walk‬
  • Place, Arbor Square
    ‪2 min drive‬
  • Place, Governor's Plaza
    ‪3 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-in Shower)

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed (Walk-in Shower)

9.6 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Bath Shower Combo)

Standard Room, Multiple Beds (Bath Shower Combo) | Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, Multiple Beds (Bath Shower Combo)

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a TV, a desk with a chair, and a bathroom visible through an open door.

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 2 Doubles Standard Bath Shower Combo Single Sofa Bed

A hotel room with two beds, a desk, a television, and a kitchenette.

2 Doubles Standard Bath Shower Combo Single Sofa Bed

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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  • Pool
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  • Parking included
4.0 out of 5, Very good, 1,000 reviews
The price is €73
includes taxes & fees
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About this property

Candlewood Suites Cincinnati Northeast-Mason by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site.
Candlewood Suites Cincinnati Northeast-Mason by IHG offers 128 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Cincinnati Northeast-Mason by IHG. During your stay, you'll be within walking distance of Deerfield Towne Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Kings Island and 10 minutes from Kenwood Towne Centre
  • Dogs welcome for a fee
Candlewood Suites Cincinnati Northeast-Mason by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Candlewood Suites Cincinnati Northeast-Mason by IHG. Self parking is free.

This 3.5-star Mason hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to 1:00 PM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason by IHG
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Mason
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel Mason

Candlewood Suites Cincinnati Northeast-Mason by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Byron

Liked: Staff & service
My stay was top notch. Staff very accommodating. Will stay here again when I’m in town.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room for the price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Staff & service, amenities
Very clean rooms, nice and friendly staff, well managed property. I will recommend and I will stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Very clean room, great shower and very comfortable bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quite, super convenient to many eateries and soccer fields where we spend most of our time!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms & staff friendly. Room temperature was great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff! The room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
One of the best places I've ever stayed for the price.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great service, awesome room, perfect price!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shawntay

Liked: Cleanliness, staff & service, amenities
Great stay!!! Wonderful staff!!! Thanks Noah for your service!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean hotel.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Carlos and Rachelle

Liked: Cleanliness, staff & service, amenities
Nice staff nice rooms
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Eboni

Liked: Cleanliness, property conditions & facilities
Everything was amazing more than what I expected and the room rate was very reasonable.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Location and staff were accommodating during stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities
I havent experienced a stay in a suite like this. The ameneties were great and the location is what really made it for us. Will do visiting again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great , clean and safe area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Great room and friendly employees.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff working at check in was extremely nice and helpful. Place was very well kept and clean.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Brandon

Liked: Cleanliness, amenities
The room was gorgeous and very spacious. I was surpised by the amount of space and the full kitchen. The shower was very nice as well, and not cramped like I find some to be as a taller individual.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Room was very clean. Parking was excellent service was great kid loved the pool near everything great weekend place to stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff very friendly and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and the facilites were great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! Hotel, amenities and rooms are so clean. Staff is courteous, friendly and accommodating. Room layout is perfect, it’s almost like a small apartment. My daughter and I have stayed in several hotels in be area around Great Wolf Lodge and Kings Island over the past few years. This is by far our favorite, and well worth any rate I’ve ever paid to stay here. Sometimes even feel somewhat sad to have to checkout! :)
Stayed 1 night in Mar 2026
Verified

8/10 Good

IVEY

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness’s of the hotel common area and room. Pool was coral and warm
Stayed 1 night in Feb 2026