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Hotel Acuario Ciudad del Carmen

3.0 star property

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Photo gallery for Hotel Acuario Ciudad del Carmen

Outdoor pool
Terrace/patio
Lobby
Exterior
Desk, iron/ironing board, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Dirección: Calle 51 #60, Colonia Santa Margarita, Ciudad del Carmen, CAM, 24120
  • Our Lady of Carmen Church
    ‪15 min walk‬
  • Norte Beach
    ‪2 min drive‬
  • Domo del Mar Convention Center
    ‪3 min drive‬
  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 2 Double Beds

Similar properties

Outdoor pool

Hotel Lossandes

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (663)
The price is €38
for 1 room
includes taxes & fees
14 Jun - 15 Jun
Hotel Lossandes

About this property

Hotel Acuario Ciudad del Carmen

Hotel in Ciudad del Carmen with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Acuario Ciudad del Carmen offers 80 accommodations with complimentary bottles of water and a ceiling fan. 24-inch LED televisions come with cable channels. Bathrooms include a shower.

This Ciudad del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hotel Acuario Ciudad del Carmen, you'll be within walking distance of Victoriano Nieves Cespedes Museum. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym
  • 12 minutes on foot from Victoriano Nieves Cespedes Museum and a 2-minute drive from Our Lady of Carmen Church
There's a restaurant on site. WiFi is free in public spaces. Hotel Acuario Ciudad del Carmen offers its guests an outdoor pool and a fitness centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Acuario Ciudad del Carmen. Self parking is free.

This 3-star Ciudad del Carmen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
La Fuente – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 60 to 180 for adults and MXN 60 to 180 for children
  • A restaurant

Restaurants on site

  • La Fuente

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 60 to 180 for adults and MXN 60 to 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Acuario Ciudad Carmen Ciudad del Carmen
Hotel Acuario Ciudad Carmen
Acuario Ciudad Carmen Ciudad del Carmen
Acuario Ciudad Carmen
Acuario Ciudad Del Carmen
Hotel Acuario Ciudad del Carmen Hotel
Hotel Acuario Ciudad del Carmen Ciudad del Carmen
Hotel Acuario Ciudad del Carmen Hotel Ciudad del Carmen

Hotel Acuario Ciudad del Carmen Reviews

Reviews

6.0
Rating 10 - Excellent. 35 out of 168 reviews
Rating 8 - Good. 36 out of 168 reviews
Rating 6 - Okay. 24 out of 168 reviews
Rating 4 - Poor. 27 out of 168 reviews
Rating 2 - Terrible. 46 out of 168 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

john

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. It was terrible. No toilet seat , light bulb burnt. I was handed a handful of paper towels in place of a bath towel. Front desk was rude. Do not stay here .
Stayed 4 nights in Jun 2023

2/10 Terrible

Rachael

Stayed 1 night in Apr 2022

2/10 Terrible

Sergio

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Experience

Get for one night, AC noisy, outside light wont let me sleep, shower was dirty, room were in awful condition, only one towel, bathroom stinks, and dirty. No courtesy on the personal, wont recommend anyone
Stayed 1 night in Jan 2022

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

william

Disliked: Staff & service, amenities
Didn't like the fack they advertised a pool,gym and restaurant and had none of the above.
Stayed 7 nights in Oct 2021

4/10 Poor

Daniel

Business traveller

No commitment to hotels.com

They did not respect the booking made using the app. Instead they told us they had no rooms available for the price agreed. they stated they have no reservations made after 6pm and they can not hold on the price.
Stayed 1 night in Aug 2021

4/10 Poor

Izzy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay in . Was so Humid and water in floor. Personal was good, room need more atencion
Stayed 1 night in Sep 2020

4/10 Poor

Mar

Travelled with partner
Disliked: Property conditions & facilities
Maybe it was an ok Hotel when they built it in 1947. But since then it looks like there has not been done much to maintain it. Also the Restaurant, first impression when you get in and all tablecloth are dirty you just wanna leave. That’s what you get for US$25.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

4/10 Poor

gerardo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water They want to open the garage for my carr Only one towel
Stayed 1 night in Jan 2025

6/10 Okay

Jose Diego

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aide, Cárdenas

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Marian Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Miguelina del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Ofrecen un servicio y dan otro. No querian reconocer mi reservacion y muchas personas que igual reservaron por ixperoa se quedaron sin su reserva
Stayed 2 nights in Jul 2024

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

PAOLA GABRIELA

Travelled with family
Liked: Cleanliness
NO RESPETARON LAS RESERVACIONES
Stayed 2 nights in Jul 2024

2/10 Terrible

GILMAR JESUS

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas ubicación
Stayed 1 night in Jul 2024

2/10 Terrible

saul simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Luis Alberto

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jhonatan

Travelled with partner
Disliked: Staff & service, amenities
Poca seguridad las cámaras de vigilancia no funcionan
Stayed 1 night in Jul 2024

2/10 Terrible

José E.

Travelled with family, Business traveller
Disliked: Amenities
No te aseguran tu recerva, si no respetan las rrservas de esta página, por favor eliminenla, me senti muy molesto por que no encontraba hotel disponible. Pésimo luhat, 0 recomendado
Stayed 1 night in Jul 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Stayed 2 nights in Jul 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Horrible

Estuvo Horrible, No se culpa de quien fue, pero resulto que no me hicieron valida mi reserva por este medio, el hotel decía que sus instrucciones eran que no estaban respetando ninguna reservación por medios como este, entonces que le hiciéramos como quisiéramos, pero que no tenían habitaciones disponibles para quedarnos y nos corrieron prácticamente.
Stayed 1 night in Jul 2024