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Four Points by Sheraton Ciudad Juárez

3.5 star property

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Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Lobby lounge
Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Paso del Norte Cultural Center
    ‪15 min walk‬
  • Paso del Norte International Bridge
    ‪6 min drive‬
  • American Consulate
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Ciudad Juárez

Hotel in Ciudad Juárez with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Ciudad Juárez. During your stay, you're just a quick walk from UACJ - Universidad Autónoma de Ciudad Juárez. Enjoy features like free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at El Sardinero
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 7 minutes by car from Paso del Norte International Bridge and 8 minutes from American Consulate
  • Free airport drop-off shuttle service
Four Points by Sheraton Ciudad Juárez offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Ciudad Juárez. A free shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
El Sardinero – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 270 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points by Sheraton Ciudad Juárez offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 437 reviews
Rating 8 - Good. 66 out of 437 reviews
Rating 6 - Okay. 35 out of 437 reviews
Rating 4 - Poor. 18 out of 437 reviews
Rating 2 - Terrible. 21 out of 437 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Emiliano

Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oerfect service

Best cleaning ladies
Stayed 3 nights in Feb 2025

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Giod
Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Alice

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ismael

Stayed 1 night in Mar 2025

8/10 Good

Ivan

Ok
Stayed 2 nights in Feb 2025

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordered room service and tried to pay in USD and the employee instructed me to go down to the lobby and the receptionist due to her not having change. Not very convenient. But other then that all is well.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Modern

Very nice. Exactly what we needed.
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ivonne

Stayed 3 nights in Feb 2025

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for business trips. The rooms are comfortable and quiet. The staff is very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Niguel Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the lobby are very friendly and helpfull
Stayed 1 night in Feb 2025

10/10 Excellent

ubaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! A bit pricey but it really is worth trying if you’re looking for the absolute best treatment in Cd Juárez !
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy night! Great service!

Great service great hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025