Real Inn Ciudad Juárez by the USA Consulate

4.0 star property

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Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Outdoor banquet area
Building design
Outdoor pool, pool loungers
Interior entrance
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪17 min walk‬
  • American Consulate
    ‪2 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

Junior Suite

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Suite Master

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Dos Camas

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Real Inn Ciudad Juárez by the USA Consulate

Eco-certified hotel with free local area shuttle and health club
This smoke-free hotel features an outdoor pool, a restaurant and a health club. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a conference centre and a business centre.
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Real Inn Ciudad Juárez by the USA Consulate. During your stay, you're just a quick walk from Central Park. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Stock Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from American Consulate and 9 minutes from Ysleta–Zaragoza International Bridge
  • Free local-area shuttle service
Real Inn Ciudad Juárez by the USA Consulate offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. A terrace, tour/ticket assistance, and laundry facilities are also featured at the eco-certified Real Inn Ciudad Juárez by the USA Consulate. A free area shuttle within 5 kilometres is available. Self parking is free.

This 4-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to noon.
Stock Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Blue Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 240 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 240 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1006 reviews
Rating 8 - Good. 196 out of 1006 reviews
Rating 6 - Okay. 131 out of 1006 reviews
Rating 4 - Poor. 92 out of 1006 reviews
Rating 2 - Terrible. 116 out of 1006 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gabriel

Liked: Staff & service
Property needs upkeep.

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
This property used to be a great place to to stay and has gone downhill in the last couple years. Limited amenities, outdated, old bedding, old towels, it was a horrible experience overall. I would not recommend this place anymore. My advice to everyone is to explore other options.
Stayed 2 nights in Feb 2025

4/10 Poor

Francisco, El Paso

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Suite was terribly cold and AC unit was not working or insufficient for the room size. I experienced the same last time a few months ago in a smaller standard room.
Stayed 1 night in Feb 2025

6/10 Okay

Ivan

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Felipe I

Liked: Cleanliness, property conditions & facilities
Safe and quiet place
Stayed 1 night in Dec 2024

10/10 Excellent

JESUS

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Ana Evelin

Stayed 3 nights in Jan 2025

6/10 Okay

keun

Liked: Cleanliness, staff & service
The employees were kind, but the room smelled and wasn't clean. All towels were unpleasant because they were old old towels.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2025

6/10 Okay

Juan

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Raul

Stayed 2 nights in Jan 2025

4/10 Poor

Noemi

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The heater wouldn’t work had to change rooms. New room wouldn’t warm the room. Was cold during the night. Heaters need to get fixed
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort

No AC/heater working

Heater and ac not working, worst night i spend.. i will not stay again ..
Stayed 1 night in Jan 2025

6/10 Okay

Mario

Liked: Cleanliness
Disliked: Property conditions & facilities
Over an hour waiting for a room change since the heat was not working.
Stayed 1 night in Jan 2025

10/10 Excellent

Sehidit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 1 night in Dec 2024

10/10 Excellent

Javier, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Javier, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

8/10 Good

Claudia, Burnsville

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I reserved it said free breakfast and when we got up the restaurant they charged us the breakfast.
Stayed 1 night in Jan 2025

6/10 Okay

Monica

Stayed 2 nights in Jan 2025

10/10 Excellent

Arturo

Stayed 1 night in Jan 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean
Stayed 1 night in Dec 2024

8/10 Good

Kevin E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice the only problem was the hot water. It was warm but didn’t get hot like I like my showers
Stayed 1 night in Dec 2024