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RiverRock Inn & Conference Centre

2.5 star property

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Photo gallery for RiverRock Inn & Conference Centre

Luxury Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Front of property
Hospitality Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Hospitality Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

Map
2808 Chamberland St, Clarence-Rockland, ON, K4K 0B2
  • Royal Plaza
    ‪2 min walk‬
  • Rockland Museum
    ‪4 min drive‬
  • Calypso Water Park
    ‪46 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic King

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic King

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queens

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Queens

  • Sleeps 4
  • 2 Queen Beds

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About this property

RiverRock Inn & Conference Centre

Hotel in Clarence-Rockland with fitness centre and 24-hour business centre
A fitness centre, a bar/lounge and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and conference space.
RiverRock Inn & Conference Centre offers 44 air-conditioned accommodations with coffee/tea makers and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at RiverRock Inn & Conference Centre, you're just a quick walk from Royal Plaza. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • Steps from Royal Plaza and 8 minutes on foot from Parc Richelieu Grande-Riviere
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 5021 square feet (466 square metres) and includes a conference centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at RiverRock Inn & Conference Centre. Free self parking is available.

Smoking is allowed in designated areas at this Clarence-Rockland hotel.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Highchair

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,021 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riverrock & Conference Centre
RiverRock Inn & Conference Centre Hotel
RiverRock Inn & Conference Centre Clarence-Rockland
RiverRock Inn & Conference Centre Hotel Clarence-Rockland

RiverRock Inn & Conference Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 96 reviews
Rating 8 - Good. 31 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Stayed 1 night in Feb 2025

10/10 Excellent

Micheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I found the front desk staff rude. When I asked for an extra towel she said she normally receives a towel in return, which I found weird because I was asking for more towels. The continental breakfast was lacking and when the coffee ran out the front desk person said that people can drink the coffee in their rooms. The bed was incredibly comfortable, though. I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness
No elevator. We were there for 3 night and not once was the room cleaned or linens changed. When we checked in they said because we checked in through Expedia we were not initialed to the free breakfast. Also the TV did not work in our room when checked in but found and envelope from the cleaning service for a tip. Don’t no why they wanted a tip as nothing was done
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet fee charged extra

We were charged a 35.0plus tax pet fee when we checked in. In our reservation with hotels.com it said in our booking that the pets (up to two) were supposed to have been included at no extra fee. Please return the 35.00 plus tax to our card
Stayed 1 night in Oct 2024

10/10 Excellent

Guylain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nigel

Business traveller
When I checked in, the front desk clerk, Rebecca was EXCELLENT! Very professional and friendly—-5 STARS!! I had an issue with my TV volume, so I called the front desk and got a gentleman on the phone. As the TV service was Internet based, he suggested I call the number on the TV, which I did, was placed on hold for 10 mins before it disconnected. The disappointment in this matte was I felt the front desk should have tried to take more ownership of the issues at the beginning of the call. Finally, I went to use the rowing machine in the Fitness room, only to find out the chain was broken. So based on my experience, the initial engagement was very positive, but downhill after that. I forgot to mention I also had a burnt light bulb in the lamp beside my bed
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too commercialized around. Property amenities are old.
Stayed 1 night in Sep 2024

8/10 Good

marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property
Stayed 1 night in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully set up location. Room was very nice and had everything. It was on the second floor and thete is no elevator. Be prepared when you book if that is a difficulty for you and you have baggage.
Stayed 1 night in Sep 2024

6/10 Okay

Dino

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, luxurious rooms, very polite staff
Stayed 3 nights in Jul 2024

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

The young lady who booked us in was very friendly and helpful. The toilet had not be cleaned prior to our arrival and there was no housekeeping staff on duty when we arrived. She graciously left the front desk and cleaned the bathroom for us. After our first night, housekeeping did nothing in our room but it wasn’t a big deal for us. The breakfast options were very limited and nothing hot besides bread to toast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Karren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very kind and accommodating. Room is clean and really spacious
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Located in a quiet area. Breakfast was ok, would be nice to have some warm food (ie: eggs, bacon, sausage type food). If I am back in the area, I would stay here again.
Stayed 1 night in Jun 2024