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stayAPT Suites Cleveland

2.0 star property

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Courtyard
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Front of property
Full-sized fridge, oven, stovetop, dishwasher
Full-sized fridge, oven, stovetop, dishwasher

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
4415 Frontage Rd NW, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪1 min walk‬
  • Place, Cleveland State Community College
    ‪20 min walk‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪27 min drive‬

Room options

View all photos for Deluxe Suite

Full-sized fridge, oven, stovetop, dishwasher

Deluxe Suite

9.4 out of 10
Exceptional
(39 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites Cleveland

Hotel in Cleveland with free parking
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and gas grills. Weekly housekeeping is available.
StayAPT Suites Cleveland offers 87 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes kitchen islands. 50-inch Smart televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at stayAPT Suites Cleveland. During your stay, you're just a quick walk from Cleveland Towne Center. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Steps from Cleveland Towne Center and a 3-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
As a guest of stayAPT Suites Cleveland, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly stayAPT Suites Cleveland also features a picnic area, coffee/tea in common area, and laundry facilities. Self parking is free.

This Cleveland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 9:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

stayAPT Suites Cleveland Hotel
stayAPT Suites Cleveland Cleveland
stayAPT Suites Cleveland Hotel Cleveland

stayAPT Suites Cleveland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 375 reviews
Rating 8 - Good. 44 out of 375 reviews
Rating 6 - Okay. 11 out of 375 reviews
Rating 4 - Poor. 4 out of 375 reviews
Rating 2 - Terrible. 2 out of 375 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well cared for. Very pleased with the entire experience. Nice rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short weekend stay

Was a brief stay and didn’t use the kitchen. But everything seemed to be there that you would need
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was everything that we needed. The comfort of an apartment. It was modern, clean, quite, good location. Staff was great as well. You are right across the road from several shops and food stores. We were in town for a wedding an loved our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Maricel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in Oct 2025

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here . very clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, would recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda

Business traveller
Liked: Staff & service
Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the average hotel room.

This was a beautiful space from start to finish. Lots of room, very clean, so many amenities. Really felt like an apartment and not a cramped hotel room. I will absolutely come back in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean space, very affordable through expedia. Shopping across the street and food nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Full kitchen allowed us to cook. But I’m glad I brought my own knife. Two pots made it a challenge to cook but not difficult. Enjoyed the location of this hotel also near shopping and restaurant. Staff was always helpful. Facilities were fairly new still. Would return.
Stayed 7 nights in Oct 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The kitchen space was wonderful. The space was wonderful. It's the nicest long stay hotel I have stayed at. The customer service is kinda bad the guy does too many jobs so he is super short but you can tell he is over worked he does everything. The lady cinda on Sunday had a lot better attitude was happier and welcoming even though we was checking out. After first when you are going to room it looks very basic and cheap when you think about a hotel. But when you think of it as an apartment then it's very nice. They only have room service once a week so if you want more towels you need to bring them between 9am-11am for more towels and blankets or anything the hotel provides. I read the reviews before staying and was worried about the beds . I slept really well on the beds I loved them but I like a firmer bed. I also try to only stay at the Hamptons and love everything about there hotels. But if you are super picky about your sheets bring your own! The blankets are super thin like you would find at a cheap motel so you maybe want to bring one of them also. The building is brand new from the ground up. Lots of people not from this town think it's been remodeled and renamed . I am from this town and I watched the construction on this be built. I moved away for work. Unfortunately I stayed here due to a death in my family. I would recommend this place. As long as you have the mind set that it's geared towards an apartment and not like a Hamptons or Holiday. No cash at all hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Stayed 4 nights in Oct 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and the check in staff was very nice. Room was very spacious and well equipped. The price was really good as well. I would highly recommend this place.
Stayed 3 nights in Oct 2025

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The apartment was perfect for our weekend getaway! So easy to get in and out, the kitchen was fully stocked, and the bed was very comfortable. We would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard area and the apartment style layout of our suite. Nice to have two televisions in separate rooms and the full kitchen was great. A convenient place to stay while we visited our son.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Nice kitchen with full size appliancez
Stayed 2 nights in Oct 2025

8/10 Good

Ramses

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN, FRIENDLY STAFF
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

8/10 Good

Julie

Stayed 1 night in Oct 2025