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Comfort Suites South Park

2.5 star property

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Photo gallery for Comfort Suites South Park

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Balcony view
Studio Suite, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board
Free buffet breakfast
Lobby
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
931 South Ave, Colonial Heights, VA, 23834
  • Place, Southpark Mall
    ‪18 min walk‬
  • Place, Virginia State University
    ‪5 min drive‬
  • Place, Rogers Stadium
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Balcony view

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Oversize Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Oversize Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, Multiple Beds

8.4 out of 10
Very good
(37 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Comfort Suites South Park

Hotel in Colonial Heights with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and a 24-hour front desk.
Comfort Suites South Park offers 92 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites South Park. During your stay, you'll be within walking distance of Keystone Antique Truck and Tractor Museum. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 1-minute drive from Appomattox River and a few minutes from Regal Southpark Mall
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Comfort Suites South Park. Parking is available for a fee.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10.53 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.53 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites South Park
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Hotel Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel Colonial Heights

Comfort Suites South Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

chiquita

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service, property conditions & facilities

Hazard to visitors

Smoke detector went off at 2 am, called the from desk the person made no effort or provided no solution. I had to take matters on my own to stop the alarming sound. Someone had a crying baby all night and early morning. Babies need to be on the same floor together so their crying won’t disturb guests with no children. The hotel reaked in the hallways and room the smell of marijuana everywhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean, close to shopping and lots of restaurants.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Disrespectful

I am writing to formally express my deep disappointment regarding the unacceptable condition of the room 318 where I was assigned during my recent stay at Comfort Suites on8/8/25. I have stayed at many hotels over the years, and I have never experienced such a lack of cleanliness, maintenance, and basic safety measures. First and foremost, there was no way to properly secure the door—the latch could not be opened from the outside, which raised significant safety concerns. Upon preparing to use the fold-out couch, I was shocked to find confetti, popped balloons, cough drops, and even a stylus inside. This clearly demonstrated that the couch had not been cleaned or inspected before my arrival. Additionally, beer cans were left on the balcony and there were excessive spiderwebs, further confirming the room had not been thoroughly cleaned. The television was inoperable, preventing me from using a basic amenity I expected during my stay. The refrigerator contained puddles of water, which ruined food I had stored, including a boxed meal from Bojangles. This forced me to go out again to purchase dinner—a completely unnecessary inconvenience and added expense. These issues are unacceptable for any guest, particularly when paying for what I expected to be a comfortable and clean environment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tashawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aierielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator was broken
Stayed 1 night in Jul 2025

4/10 Poor

Erwin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food is good, bedding is good, maintenance is bad: I got two rooms with AC problems.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Not returning.

This hotel is ok. There are all kinds of good things-location, breakfast, rooms were good. The bathrooms however, needed to be cleaned better. Cleaning crew need to bend down to see the mold and mildew growing near the bottom of the shower under the shelf in the corner. Also, they could take note of the smashed bug on the shower shelf and the sticky floor by the toilet. Really, it is just not good scrubbing.
Stayed 2 nights in Jul 2025

4/10 Poor

Jordan

Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

8/10 Good

Sébastien

Liked: Staff & service, property conditions & facilities
Pool need to be back
Stayed 1 night in Jul 2025

2/10 Terrible

Shanelle

Disliked: Cleanliness, staff & service
Roaches
Stayed 1 night in Jul 2025

10/10 Excellent

Khori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Eugene

Disliked: Cleanliness, amenities, property conditions & facilities
Not very nice. Halls and elevator were dirty. In the room the toilet seat was only half connected to the toilet. I requested a room switch but was informed there were no other available rooms and a repair wouldn’t be possible until the next day. Shower was full of mold. Ice machine on my floor didn’t work.
Stayed 1 night in Jul 2025

8/10 Good

Cassandra

Business traveller, Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Yanbo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Given the price $180 I paid, I expected the item to be in better condition. The amenities are inexpensive and outdated, accompanied by a musty odor typical of an old house. The pool seems to have been closed for a very long time.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Stayed 2 nights in Jun 2025