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ProfilHotels Mercur

3.0 star property

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Photo gallery for ProfilHotels Mercur

Front of property – evening/night
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room Four | 1 bedroom, desk, bed sheets
Classic Queen Room | 1 bedroom, desk, bed sheets
Lobby

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Vester Farimagsgade 17, Copenhagen, 1606
  • Tivoli Gardens
    ‪4 min walk‬
  • City Hall Square
    ‪4 min walk‬
  • Nyhavn
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Superior King Room

Superior King Room | 1 bedroom, desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

1 bedroom, desk, bed sheets

Superior King Room Four

8.6 out of 10
Excellent
(7 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

1 bedroom, desk, bed sheets

Classic Twin Room Four

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, desk, bed sheets

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

1 bedroom, desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Single Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | 1 bedroom, desk, bed sheets

Classic Queen Room Four

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

1 bedroom, desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

1 bedroom, desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(65 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby lounge

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, (933)
The price is €399
for 1 room
includes taxes & fees
14 Aug - 15 Aug
ProfilHotels Richmond

About this property

ProfilHotels Mercur

Hotel with an outdoor tennis court, a short walk to Tivoli Gardens
This smoke-free hotel features an outdoor tennis court, a business centre and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at ProfilHotels Mercur. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a business centre and outdoor tennis court.
  • Free WiFi and wired Internet in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and bicycles to rent
  • Within a 10-minute walk of Tivoli Gardens and City Hall Square
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe.

This 3-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

Danish, English, Norwegian, Swedish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 1041 reviews
Rating 8 - Good. 459 out of 1041 reviews
Rating 6 - Okay. 178 out of 1041 reviews
Rating 4 - Poor. 57 out of 1041 reviews
Rating 2 - Terrible. 24 out of 1041 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxed and in walking distance to everything
Stayed 4 nights in Apr 2025

6/10 Okay

Corinne

Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Hanne Grethe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful stay, the hotel accommodations were amazing, the breakfast was absolutely incredible. The warmth and helpfulness of the front desk concierge was much appreciated 🙏
Stayed 3 nights in Apr 2025

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

guillaume

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jørn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good central location hotel

The hotel location is great - Tivoli Gardens is a short walk away and there were pubs, bars and restaurants nearby. The central train station is also nearby with connections to the airport which was handy. The staff were all friendly and polite, check in and check out was simple, and you can store your luggage after you check out for free in a locked room. There is a small bar, cafe and sitting area in the lobby which is good. The room was clean and the bed was comfy and we slept very well as it was quiet. The hair dryer in the bathroom wasn't great as it didn't blow air very well. The bathroom was a wet room so had 2 drains on the floor and one was quite smelly.
Stayed 3 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service

Poor stay, despite central location

Knowing in advance it is a hotel located near railroad, with quite some noice, it was acceptable. However absolutely non acceptable that no bar sale of water, sodas, beer or wine etc without informing in advance made it a fairly poor stay.. Coming back in the evening with my wife from theatre visit, it was disappointing with no refreshments at all. ☹️
Stayed 1 night in Apr 2025

8/10 Good

Garry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

kristina

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

BELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair hotel

Convenient location near the main train station this budget hotel offers everything you may need. The breakfast is complete, and the bed are comfortable. Dont expect to find a brand new hotel, but a convenient refurbished one.
Stayed 4 nights in Apr 2025

10/10 Excellent

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Margit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Kristina

Travelled with group
Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Søren

Stayed 1 night in Apr 2025

10/10 Excellent

Claus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et super godt hotel.

Vi havde et helt fantastisk ophold, hvor alt bare fungerede lige som det skulle. Vi fik en dejlig modtagelse i receptionen. Vores tre sengs familieværelse var rigtig godt og var lige det vi havde brug for. Morgenmaden var superlækker med et rigtig godt udvalg. Alt i alt fantastisk, vi vender gerne tilbage.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great value for the price, with convenient access to the train station and metro. The hotel is a bit worn and could use some TLC. The beds aren’t very comfortable, even in the queen rooms. Be prepared for loud music playing behind the hotel on weekends, which can go on through the night.
Stayed 2 nights in Mar 2025

8/10 Good

Hans Damholdt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. No beer🙁

No beer 🙁
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Stayed 2 nights in Mar 2025