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ProfilHotels Mercur

3.0 star property

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Photo gallery for ProfilHotels Mercur

Front of property – evening/night
Daily buffet breakfast for a fee
Classic Queen Room Four | Desk, bed sheets
Interior entrance
Eco-friendly toiletries, hair dryer, towels, soap

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪6 min walk‬
  • Place, City Hall Square
    ‪6 min walk‬
  • Place, Strøget
    ‪9 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪22 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Single Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

ProfilHotels Mercur

This smoke-free hotel features an outdoor tennis court, a business centre and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at ProfilHotels Mercur. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a business centre and outdoor tennis court.
  • Free WiFi and wired Internet in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and bicycles to rent
  • Within a 10-minute walk of Tivoli Gardens and City Hall Square
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe.

This 3-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mette Kamstrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities
Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and breakfast.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lars

We enjoyed our stay. Good central location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and close to train station
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to visit. Handy for most attractions.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Cossel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, happy to accommodate a change of room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Excellent value for money. Very large room in good condition. Very nice breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Very good night's sleep. Room was quiet and bed was comfy. Convenient location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Per Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area in Copehagen, easy check-in, friendly atmosphere.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, a short walk from Copenhagen central station, pretty city view from the room, which was quiet. Good breakfast and easy check in/check out.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Suzette

Disliked: Staff & service, property conditions & facilities
Location was good
Stayed 4 nights in Aug 2025
Verified

8/10 Good

olive

Liked: Amenities, property conditions & facilities
Room size very big. Location very close to Tivoli gardens and Central station. Staff friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bhavesh Chimanlal

Excellent
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Price quality ratio is good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Arne

Liked: Cleanliness, staff & service, room comfort
Room was ok. Lite old but ok. Breakfast very good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location for time in Copenhagen. Only downside is the shower curtains - it's time these were updated to shower screens. Otherwise a good choice of hotel.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Location was good. Room service was average.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Nice room with comfortable beds. Breakfast was perfect and not expensive, A lot of trains outside but no problem for us.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Staff was friendly and helpful. Rooms were clean. Good location right by a train station.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Good location. Staff lovely. Room was clean. Shower could’ve been slightly better, the lights were confusing. Room was quite big and would stay there again
Stayed 3 nights in Dec 2025