The Mallard Hotel

2.0 star property

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Photo gallery for The Mallard Hotel

BBQ/picnic Area
Exterior
Premium bedding, down duvets, memory-foam beds, individually decorated
Exterior
Premium bedding, down duvets, memory-foam beds, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Laundry
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
178 Five Points Dr, Copperhill, TN, 37317
  • Ocoee Adventure Center
    ‪5 min drive‬
  • Ocoee River
    ‪7 min drive‬
  • Toccoa River Adventures
    ‪7 min drive‬

Room options

King Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Pet Friendly-Double Queen Deluxe

  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Pet Friendly-King room

  • Sleeps 2
  • 1 King Bed

Double Queen Deluxe

  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Mallard Hotel

Hotel in Copperhill with free breakfast
Along with laundry facilities, this smoke-free hotel has charcoal grills and a picnic area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
The Mallard Hotel offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets and premium bedding. This accommodation has kitchenettes with microwaves. Bathrooms include a shower and complimentary toiletries.

This Copperhill hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Mallard Hotel, you're just a quick walk from East Polk Public Library. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • 6 minutes on foot from East Polk Public Library and a 4-minute drive from Ocoee Adventure Center
  • Dogs welcome free of charge
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at The Mallard Hotel. Free self parking is available.

This Copperhill hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

The Mallard Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 62 reviews
Rating 8 - Good. 13 out of 62 reviews
Rating 6 - Okay. 10 out of 62 reviews
Rating 4 - Poor. 6 out of 62 reviews
Rating 2 - Terrible. 5 out of 62 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and clean
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Suggestions

The room could have used more than 1 trash can only one was in bathroom and room had dust on bottom vanity and cabinet . Overall a pretty good place for the price
Stayed 1 night in Feb 2025

4/10 Poor

Timothy

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph and Gretty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Blaire

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

GENE

Liked: Cleanliness, property conditions & facilities
Great remodel. Will stay again but if you advertise free “breakfast” make it a breakfast, not a few loose snacks, instant oatmeal and water.
Stayed 1 night in Jan 2025

10/10 Excellent

Trapper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Sandra

Liked: Cleanliness

Disappointed

The place was nice but the location is too isolated. Code for the door didn't work & no remote. Replacement room lock was busted. Someone was supposed to fix it next morning but never showed up. Sink & shower clogged also..👎👎
Stayed 2 nights in Jan 2025

10/10 Excellent

Eriberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place. I have no idea why it has only 2 stars. I would stay again. Amazing Rooms and very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

TRACIE

Liked: Staff & service, property conditions & facilities, room comfort

Will stay again

Room was great. But outside if hotel needs some tender loving care. Key code would not work after several attempts customer service got us another room. Bed was comfy and room was clean
Stayed 1 night in Dec 2024

10/10 Excellent

Liang-Mei

Stayed 1 night in Dec 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Evelyn, Shawnee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very cool place. Easy check in process. There was food left in the microwave so that was my biggest complaint and we had hoped to watch the Monday night football game after a long day of driving but TV wasn’t equipped for that. Overall great experience for the 💲
Stayed 1 night in Dec 2024

8/10 Good

Carissa

Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Kimberly

Stayed 2 nights in Oct 2024

6/10 Okay

Manu

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

gaylord

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall getaway!

Stayed 1 night in Oct 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a nice, clean and comfy! We enjoyed the fire pit area. The bed was very comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Charlotte

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Stayed 2 nights in Oct 2024

10/10 Excellent

Rogelio

Stayed 1 night in Aug 2024