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Galaxy Hotel

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Exterior
Sun-loungers, beach umbrellas, beach towels
20 restaurants; lunch and dinner served
Exterior
Royal Suite | Living room | LCD TV, pay films

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai
  • Place, Rua do Cunha
    ‪5 min walk‬
  • Place, Cotai Strip
    ‪13 min walk‬
  • Place, Venetian Macao Casino
    ‪14 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe City King

Free minibar, in-room safe, desk, soundproofing

Deluxe City King

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe City Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe City Twin

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Resort King

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort King

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Resort Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort Twin

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Interior
The Venetian Macao
Cotai
  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, 1,392 reviews
The price is €188
includes taxes & fees
17 Jun - 18 Jun
The Venetian Macao

About this property

Galaxy Hotel

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services.
Galaxy Hotel offers 1449 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a complimentary water park, a lazy river, an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Galaxy Hotel. During your stay, you're just a quick walk from Qube at the Venetian. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 20 restaurants, 2 coffee shops/cafes and 5 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the outdoor pool
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Rua do Cunha and Cotai Strip
  • Free airport, shopping centre and ferry terminal shuttle service
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Galaxy Hotel such as a complimentary water park, a lazy river and a complimentary children's club.

There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a fitness centre and a garden. Free self parking is available.

This 5-star Cotai hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Terrazza – This restaurant only serves dinner.
Cafe De Paris Monte-Carlo – This restaurant serves lunch and dinner. Open daily.
CHA BEI – On-site restaurant. Open daily.
Pak Loh – This restaurant serves lunch and dinner. Open daily.
Bei Shan Lou – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MOP 228.80 for adults and MOP 129.80 for children
  • 2 coffee shops/cafes
  • 20 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bei Shan Lou
  • Cafe De Paris Monte-Carlo
  • CHA BEI
  • Pak Loh
  • Terrazza

Things to do

  • Art gallery
  • Free children's club
  • Free water park
  • Gym
  • Lazy river
  • Outdoor pool
  • Playground
  • Shopping centre
  • Waterslide

Family friendly

  • Free area shuttle
  • Free children's club
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Built in 2011
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 November to 2 April:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 446.2 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MOP 228.8 for adults and from MOP 129.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 446.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Galaxy Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Yik

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Macau!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great facilities. Would definitely recommend.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best of best to family

I think this hotel is best of best. beautiful views ,convenient dining and good resort environment.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Leo Quay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean and nice hotel. Friendly staff and good food
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby old town, easy accessible
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is clean & beautifully decorated. There’s shopping and eateries at this hotel👍
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many facilities and dining options available.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Therese Hanssen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite hotel

Amazing experience! The people working there are so friendly and helpful<3 I definitely will come back here again.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Yoke Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and comfortable
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

wai kei

Liked: Cleanliness, staff & service, property conditions & facilities
birthday celebration the best
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Mun Fook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to any places
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Much better than i expected. Great place for family with kids
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Norena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only one regret from our stay

From start to finish a wonderful stay. The amenities are top notch, the pool deck is incredible and all staff are extremely helpful and kind. Only regret is not staying longer.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top notch interior decorations and cleanliness. The Hotel is absolutely well designed and beautiful. I give it 5 stars.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Hyeon Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. Rooms were clean and spacious and swimming pool and hot tubs were great. Very close to Taipa area and good restaurant. Only thing that was sad was dimsum restaurant at Broadway food street was closed :( Please bring back dimsum restaurant!
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Violetta

Liked: Staff & service
The room is bit small compared to other hotels in the same area.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galaxy’s facilities and amenities exceeded expectations. The room and common areas were kept clean and well maintained. The pools were especially lovely and fun for both adults and kids. The staff were thoughtful and thorough for my family, especially as we traveled with young kids. Impressed with the stay and will highly recommend to family and friends.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YUK LAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and tidy.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Bayasgalan

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenience was good for us
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Sampson Hin Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest
Stayed 1 night in Nov 2023