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The Londoner Hotel

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4 outdoor pools
Property video
Louis Suite | 1 bedroom, minibar, in-room safe, individually decorated
Lobby sitting area
Porch

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Estrada do Istmo. s/n Cotai, Macau SAR, Cotai, P.R. China
  • Place, The Londoner Macao Casino
    ‪1 min walk‬
  • Place, Cotai Strip
    ‪2 min walk‬
  • Place, Venetian Macao Casino
    ‪3 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

View all photos for Louis Suite

Louis Suite | 1 bedroom, minibar, in-room safe, individually decorated

Louis Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Victoria Suite

Victoria Suite | 1 bedroom, minibar, in-room safe, individually decorated

Victoria Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Windsor Suite King

Windsor Suite King | 1 bedroom, minibar, in-room safe, individually decorated

Windsor Suite King

  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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The price is €122
includes taxes & fees
24 Jun - 25 Jun
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About this property

The Londoner Hotel

19 restaurants, 4 outdoor pools and a full-service spa are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and 3 coffee shops/cafes. Change of towels is available on request
The Londoner Hotel offers 594 air-conditioned accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas. 75-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily.
With your stay at The Londoner Hotel, you're connected to a shopping centre and just a quick walk from Cotai Strip. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 19 restaurants, 3 coffee shops/cafes and 2 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with massages or mud baths at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Cotai Strip and Venetian Macao Casino
  • Free airport and ferry terminal shuttle service
The Londoner Hotel offers its guests 4 outdoor swimming pools and a 24-hour fitness centre. There are 19 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 19 meeting rooms, and limo/town car service. Event space at this hotel measures 1152 square feet (107 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Londoner Hotel. A roundtrip airport shuttle at scheduled times and A ferry terminal shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

The Londoner Hotel has 19 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 19 restaurants
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • Couples/private dining

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Full-service spa
  • Shopping centre

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre (1,152 square foot of space)

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (140 centimetre high)

More

  • 38 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Londoner Hotel Hotel
The Londoner Hotel Cotai
The Londoner Macao Hotel
The Londoner Hotel Hotel Cotai

The Londoner Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 49 reviews
Rating 8 - Good. 4 out of 49 reviews
Rating 6 - Okay. 0 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel experience

The hotel is clean and spacious All staffs are nice, friendly and helpful Hotel location is convenient
Stayed 1 night in Dec 2023
Verified

8/10 Good

Chaiohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employee service top notch
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kat Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrate birthday with my sister

Prefect and good service hotel in the world
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Yuan Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ching Luen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are very very helpful. The staffs in 華庭proactively takes photo (with specific views and effects) for us. The guest room is very spacious and luxurious. The afternoon tea, night bar and breakfast are scrumptious and delicious, and are filled with many special food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kwong Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Wenjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale hotel with private butler service. Exceptional!😀😀
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ilseung

Liked: Cleanliness, staff & service, property conditions & facilities
Best of best
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Lichen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Byounggun

Liked: Cleanliness, staff & service, amenities
시설 직원 서비스 등 최고입니다
Stayed 2 nights in Nov 2025
Verified

8/10 Good

SHUK CHING

Liked: Cleanliness, staff & service, amenities
房間整潔，職員友善。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Man Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次入住倫敦人洒店是為了慶祝我們的結婚週年。入住前已經透過微信和洒店溝通了，入住當天見到房間的悉心佈置，十分驚喜。再者，這次入住的住宿費巳包含了下午茶、黃昏雞尾洒輕食和自助早餐，食物甚為高質，加上洒店每位員工都非常友善，服務周到，令我們過了一個難忘和愉快的結婚週年紀念日。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

KIM SEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 시설, 직원들의 친절함, 음식 모두 매우 훌륭합니다.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yuen Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿飲食非常好，房隔音可以有改善
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，餐飲高水準，房間很舒適。讚👍。 可惜很貴，否則會常來。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

SUHUA

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體體驗極佳

衷心地謝謝倫敦人酒店禮賓服務的貼心安排，同時感謝從機場接機開始、到直接在華庭完成退房整個過程中服務我們的所有先生女士們。這趟入住的整體體驗只能說再好不過了，很期待下一次的造訪！
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Feng Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超級讚的一間飯店👍

這是我旅遊至今、遇過服務最到位的一間飯店.住宿期間真的讓人非常開心且難忘
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Hatsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の設備、清潔さ、すべてのスタッフのホスピタリティ、ラウンジでの飲食すべてが完璧でした。今すぐもう一度行きたいくらいです。これまで体験したホテル滞在のうちで一番満足と言っていいくらいです。ありがとうございました。
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Pik Yim

Stayed 2 nights in Feb 2026
Verified

8/10 Good

myungje

Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lai Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025