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Quality Inn & Suites Council Bluffs - Omaha East

2.5 star property

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Photo gallery for Quality Inn & Suites Council Bluffs - Omaha East

Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Dining

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3537 W Broadway, Council Bluffs, IA, 51501
  • Place, Harrah's Council Bluffs Casino
    ‪19 min walk‬
  • Place, Stir Cove
    ‪19 min walk‬
  • Place, Charles Schwab Field Omaha
    ‪4 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Quality Inn & Suites Council Bluffs - Omaha East

This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Change of towels is available on request
Quality Inn & Suites Council Bluffs - Omaha East offers 89 air-conditioned accommodations with a safe and free newspapers. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Quality Inn & Suites Council Bluffs - Omaha East, you'll be within walking distance of Tom Hanafan River's Edge Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Creighton University and a few minutes from CHI Health Center Omaha
Quality Inn & Suites Council Bluffs - Omaha East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. The business-friendly Quality Inn & Suites Council Bluffs - Omaha East also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Council Bluffs hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per week)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25.00 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Council Bluffs
Quality Inn Council Bluffs
Quality Inn Suites
Quality & Suites I 480 I 29
Quality Inn Suites near I 480 I 29
Quality Inn & Suites near I-480 and I-29 Hotel
Quality Inn & Suites near I-480 and I-29 Council Bluffs
Quality Inn & Suites near I-480 and I-29 Hotel Council Bluffs

Quality Inn & Suites Council Bluffs - Omaha East Reviews

Reviews

5.0
Rating 10 - Excellent. 64 out of 407 reviews
Rating 8 - Good. 48 out of 407 reviews
Rating 6 - Okay. 70 out of 407 reviews
Rating 4 - Poor. 70 out of 407 reviews
Rating 2 - Terrible. 155 out of 407 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Stayed 1 night in Nov 2025

2/10 Terrible

Paige

Disliked: Staff & service, property conditions & facilities, room comfort
I wasn't even able to check in because the front desk man was completely unresponsive on the couch in the lobby, I assume due to drug use, due to the immediate surroundings, and the type of people in the parking lot. No amount of yelling "hello" or ringing the bell in his face would wake him up. I almost called 911, but I just wanted to get out of there. I ended up having to book a completely different hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Logan

Stayed 1 night in Nov 2025

2/10 Terrible

Josh

Stayed 1 night in Nov 2025

6/10 Okay

Luis

Travelled with family
Liked: Amenities
Staff only cleans after you leave. Need to ask for fresh towels if you stay more than one night.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean. I had to get a clean comforter to put on bed. I had to wipe everything down. Bathtub wouldn’t drain and bathroom sink had no water pressure
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernardo

Stayed 1 night in Oct 2025

4/10 Poor

Xintao

Disliked: Cleanliness, amenities
I think this property is the worst I stayed among all Quality Inns brand. Inside my room, I found several flies, the shower faucet missing cover, breakfast is worse than all other properties I stayed in the past.
Stayed 3 nights in Oct 2025

6/10 Okay

Madecadel

Room setup was nice. Cleanliness barely OK. Could easily be better.
Stayed 2 nights in Sep 2025

4/10 Poor

Raphael

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

2/10 Terrible

MATTHEW

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People in parking lot all nite plus police.. did not get my deposit back when I checked out..
Stayed 1 night in Sep 2025

4/10 Poor

Lorraine

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Needs an exterminator

Lots of crack heads everywhere and they got roaches with wings.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arturo

Stayed 3 nights in Sep 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Travelled with group
Stayed 2 nights in Sep 2025

6/10 Okay

James

Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUN! Far from this place.

Run! Unless you are looking for a trap motel! People hanging out windows of 2nd story smoking something.. smelled so badly of marijuana.. the room smelt terrible, the lights didn’t work, the tv was on when we walked into the room, the draws were open, lamps unplugged,weird people roaming the property. We didn’t even give their breakfast a thought because of how disgusting this place was! Please do not consider this place, especially if traveling with children.
Stayed 1 night in Sep 2025

6/10 Okay

Ali

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Stayed 2 nights in Sep 2025

2/10 Terrible

Johnathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 1 night in Sep 2025

2/10 Terrible

Todd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very dirty, everywhere, halls, entrances, and room, nothing working broken shower, no working tv, and burnt-out lights, and just a run-down building, can't believe it is a quality inn
Stayed 1 night in Sep 2025

6/10 Okay

Curtis

Business traveller
Disliked: Room comfort
Pictures on line better that in reality. Tv did not work. Bathroom lights did not work. Man outside front door on check in yelling and cursing on his phone.
Stayed 1 night in Sep 2025

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort
Thare was a dog in the room above us barking the beding was every shad of whit to gray holes in the wall looked like they were fixed by a 7 year old the water pressure was extreamly weak and for two people occupancy they had one wash cloth the pool area was vary unkept we stayed that night and left the next morning did not stay the second night vary disappointed
Stayed 2 nights in Sep 2025

8/10 Good

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so nice!!!
Stayed 2 nights in Sep 2025

8/10 Good

Selina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was easy and staff was friendly
Stayed 2 nights in Sep 2025

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