4/10 Poor
Rhonda K
Travelled with family, Travelled with group
16 Jan 2026
Disliked: Property conditions & facilities
This is my 4th trip to this hotel in 20 years. Let's start with the positive. The view is lovely, the blues and greens of the water are the most beautiful you will see. It has some rocky beach area to the south to see shells and a long beach to walk on to the North. It was very covered with seaweed and the water was muddied but a nice long, scenic walk.
There are several staff that have been there for years and continue to have a smile and great service.
The property is very small, two buildings, 1 buffet and 1 reservation restaurant. The reservation restaurant had horrible food the one night we ate there. The service was just as bad. It was my mom's birthday and we only got grumpy faced staff. We ate little of our food and left before dessert. We went over to the buffet and were welcomed with a smile, had great food and got the happy birthday we hoped for.
The worst was the run down look of the hotel. It wasn't great when we were there 4 years ago, but it has gotten much worse. So many items with rust all over them, cracked cement stairs with rebar/steel bars showing, rusted/old looking balcony furniture, etc. Our tv never worked and after 4 times telling the front desk, I gave up. There is no way to contact the front desk without going to them. The lines are long and so is the wait. They are now using a QR code for hotel info but it is only available at the desk, not in the rooms. Very inconvenient!
It was sad to know we probably won't return.
Rhonda K
Stayed 4 nights in Jan 2026
