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Hotel Boutique Cacao Cozumel

2.0 star property

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Photo gallery for Hotel Boutique Cacao Cozumel

Comfort Triple Room, Balcony | Free WiFi
Comfort Room, Balcony | Terrace/patio
Spa
Comfort Triple Room, Balcony | Free WiFi
Comfort Triple Room, Balcony | Bathroom | Soap, toilet paper

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle 4 entre Melgar y 5, Cozumel, QROO, 77600
  • Place, Cozumel Museum
    ‪2 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min walk‬
  • Place, San Miguel Church
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Comfort Room

Free WiFi

Comfort Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, Balcony

Free WiFi

Comfort Room, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room, Balcony

Comfort Triple Room, Balcony | Free WiFi

Comfort Triple Room, Balcony

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Boutique Cacao Cozumel

An outdoor pool, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel. Housekeeping is available on request.
Hotel Boutique Cacao Cozumel offers 20 accommodations with air conditioning. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Boutique Cacao Cozumel, you're just a quick walk from Cozumel Maritime Terminal. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Take a swim in the outdoor pool
  • Steps from Malecon San Miguel and Cozumel Museum
Hotel Boutique Cacao Cozumel offers its guests an outdoor pool. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this Cozumel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Soap
  • Toilet paper

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Boutique Cacao Cozumel Cozumel
Hotel Boutique Cacao Cozumel Hotel
Hotel Boutique Cacao Cozumel Cozumel
Hotel Boutique Cacao Cozumel Hotel Cozumel

Hotel Boutique Cacao Cozumel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to deal with and very nice staff, we had never stayed on the island before and this made it so convenient. Than you again
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay. Couldn’t ask for a better location. The owner and staff went above and beyond.
Stayed 2 nights in Dec 2024

8/10 Good

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our quiet stay at hotel boutique cacao. The hotel on google map is still listed at the old name hotel Ramon so don't worry that the hotel doesn't exist like I did. The location is great and the staff was amazing and very helpfull. They offered to make reservations for us to some dining and recommended us multiple place to go to. The hotel from the outside is not the best but the rooms are great. Clean, lots of pillows and the beds are comfy. We loved our stay and recommend it for being only one block away from centro and very quiet. They also have a pool which is great since Cozumel doesn't have a lot of beaches nearby. Thank you for our great stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Arturo, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with friendly staff and perfect location. Also nice size and not a massive resort with all the chaos
Stayed 4 nights in Sep 2024

4/10 Poor

carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los baños pura obra gris, sin cortinas todo se moja en el suelo, el edificio muy deteriorado la piscina sucia, hay que evaluar la calificación no recomendado
Stayed 1 night in May 2025

10/10 Excellent

Patricio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cómodo, limpio, personal amable,
Stayed 3 nights in Apr 2025

10/10 Excellent

Jocelin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy limpio, tranquilo, a 2 cuadras del ferry y del centro. Vista parcial al mar, habitaciones espaciosas y limpias. Alberca en excelentes condiciones. Lucy y Gloria super amables en todo momento
Stayed 2 nights in Apr 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Domy

Stayed 2 nights in Oct 2024

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Oct 2024

2/10 Terrible

Roberto

Stayed 1 night in Sep 2024

8/10 Good

Patricio

Travelled with family
Liked: Staff & service
Lo bueno limpio y bien ubicado ,buena atención Lo malo no habia toallas ni shampoo, tuvimos que pedirlo nosotros, y el baño estaba como en obra gris , en general bien por el precio para una noche
Stayed 1 night in Oct 2024

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024