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SAYU - Suites

3.5 star property

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Property grounds
Apartment, Sea View | 1 bedroom, down duvets, in-room safe, individually decorated
Apartment, Sea View | Living area
Apartment, Courtyard View | 1 bedroom, down duvets, in-room safe, individually decorated
Apartment, Sea View | Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space

Explore the area

View in a map
9 sur entre 10 y 15 Av. . Zona Centro, SAYU, Cozumel, QROO, 77600
  • Place, Plaza Punta Langosta
    ‪6 min walk‬
  • Place, San Miguel Church
    ‪13 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪13 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Apartment, Garden View

Apartment, Garden View | 1 bedroom, down duvets, in-room safe, individually decorated

Apartment, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Apartment, Sea View

Apartment, Sea View | 1 bedroom, down duvets, in-room safe, individually decorated

Apartment, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Apartment, Pool View

Apartment, Pool View | 1 bedroom, down duvets, in-room safe, individually decorated

Apartment, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, Courtyard View

Apartment, Courtyard View | 1 bedroom, down duvets, in-room safe, individually decorated

Apartment, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds

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About this property

SAYU - Suites

This smoke-free condo resort features an outdoor pool, spa services and express check-in. WiFi in public areas is free. Additionally, express check-out, a garden and gas grills are on-site. Each condo features free WiFi and a balcony, plus a kitchenette with a stovetop and a microwave. A dining area, a down duvet and in-room massages are among the other amenities available to guests. Housekeeping is available once per stay.
SAYU - Suites offers 2 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Accommodation at this 3.5-star condo resort has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the condo resort include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at SAYU - Suites, you're just a quick walk from Rafael E Melgar Statue. Enjoy features like free WiFi in public areas, plus an outdoor pool and spa services. This comfortable condominium resort has 2 condos. Enjoy your stay with amenities like free WiFi and a kitchenette in each condo.
  • Each condo offers a kitchenette, a balcony or patio and a dining area
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the outdoor pool
  • Services include luggage storage and a virtual front desk
  • Just a 2-minute drive from Cozumel Maritime Terminal and 15 minutes from Mr. Sancho's Beach Club
As a guest of SAYU - Suites, you'll find an outdoor pool, spa services, and barbecue grills. Public spaces have free WiFi. SAYU - Suites also features a garden, a picnic area, and express check-in.

This 3.5-star Cozumel condo resort is smoke free.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Outdoor areas

  • Balcony/patio
  • Fully-fenced
  • Garden
  • Gas grill
  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (once per stay) (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at SAYU - Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 30 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SAYU - Suites Cozumel
SAYU - Suites Condominium resort
SAYU - Suites Condominium resort Cozumel

SAYU - Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine, Mermaid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Juan was the best host! He provided bikes which we used everyday. He also booked a car for us. He was easy to contact for anything we needed. We highly recommend staying at his place!!!!!
Stayed 8 nights in Mar 2025

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est très spacieuse. L'endroit est calme . Le ménage est bien fait. On si sent très bien.
Stayed 3 nights in Jan 2026

10/10 Excellent

ZIYAO

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024