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Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

4.0 star property

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Photo gallery for Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Interior entrance
Suite, 1 King Bed, Non Smoking (Railcar) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk
Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
209 Van Horne Street South, Cranbrook, BC, V1C6R9
  • Cranbrook History Centre
    ‪6 min walk‬
  • Cranbrook Golf and Country Club
    ‪3 min drive‬
  • St. Eugene Golf Course
    ‪10 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Theme Room;Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Theme Room;Four Poster Bed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Theme Room;Four Poster Bed)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Railcar)

Suite, 1 King Bed, Non Smoking (Railcar) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Railcar)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Railcar)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Railcar)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Hotel with a full-service spa, a quick walk to Cranbrook History Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted offers 112 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. During your stay, you're just a quick walk from Cranbrook History Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to mud baths, body scrubs or hydrotherapy at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Cranbrook History Centre and a 3-minute drive from Cranbrook Golf and Country Club
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. Self parking is free.

This 4-star Cranbrook hotel is smoke free.

BRIXX Brewhouse – On-site pub.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BRIXX Brewhouse

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Prestige
Cranbrook Resort
Prestige Cranbrook
Prestige Rocky Mountain
Prestige Rocky Mountain Cranbrook
Prestige Rocky Mountain Resort
Prestige Rocky Mountain Resort Cranbrook
Rocky Mountain Prestige

Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 590 reviews
Rating 8 - Good. 186 out of 590 reviews
Rating 6 - Okay. 64 out of 590 reviews
Rating 4 - Poor. 16 out of 590 reviews
Rating 2 - Terrible. 10 out of 590 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better

Was fine …. Not fantastic. Vending machines were broken. No food or snacks at front desk Water in bathroom and showers smelt like earth.
Stayed 1 night in Mar 2025

8/10 Good

Carol

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Marie, APO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looked very nice and the room was spacious and clean. The beds are what led to the 3 stars, they were so uncomfortable, the bed sheets were so loud, if you were in a two bed room, like we were, the person in the other bed was afraid to move around or shift because the sheets were so loud. There is a pretty big gap under the hallway door that let in a lot of light pollution and noise. Not sure what room/floor it was coming from but the neighboring room was loud after 10pm. The air was so dry we got up multiple times in the night to drink water and put chapstick on on lips and noses. If you are from the states the hotel desk does ask for a card on file for incidentals, even though the room was paid through Expedia, BUT if you use a debit card they’ll put a $300.00 hold and a $50.00 with a credit card so just be aware. The restaurant in the hotel building closes at 9pm, we stood at the doors where it says to wait to be seated, at 8:35pm, just wanted something simple after driving for 3 1/2hrs the staff saw us and yet never came up to talk to us or to even turn us away. We had to get back in the car and go find other options for food. We tried the restaurant again the next day for breakfast and everything was delicious, the Egg Benedict was good but something happened in the kitchen and it ended up not coming out until about 15 mins after everyone else’s food.
Stayed 2 nights in Feb 2025

10/10 Excellent

mandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended!

Great property, clean rooms and lots of food options nearby and in the hotel. The gym is incredible!
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pool, hot tub, and the restaurants. Service washer too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cindy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Feb 2025

8/10 Good

Chris

Travelled with partner
Needs hot tub
Stayed 1 night in Feb 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cordell, Cranbrook

Stayed 1 night in Jan 2025

10/10 Excellent

Jocelyn

Stayed 1 night in Feb 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Launa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, quiet, with a jacuzzi tub!
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, had great experiences with day and evening staff. The restaurants are pricey but sufficient food and excellent staff service. Stayed 3 nights. The night staff woman was curt and I complained to the day staff. I requested more towels and bedding as we are a family of 5 would have been nice if towels and bedding was already in room. My issue with her was she spoke loudly and I didn’t when a family member in the hallway asked me a question I responded in Spanish as we are practicing for holidays. I was told to speak quietly as it was 10:05 I felt it was an overreaction to her voice level and my 2 minute conversation. People with small kids and nighttime demands could be more accommodating as I wouldn’t have been in the hall if the needs for bedding and towels were forethought by the staff prior to my 8pm check in after driving 10 hours!
Stayed 1 night in Sep 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and affordable.
Stayed 1 night in Jan 2025

6/10 Okay

Linea

Travelled with family
Liked: Staff & service, amenities
We had a suite and there were two sofa beds plus a queen in the bedroom. The way the sofa beds were placed, we couldn’t open both of them at the same time- we had to move them around first. Cleanliness was fine, but a lot of the furniture was chipped and there were holes in the walls where pictures had beed hung. The kitchen was great, full sized fridge, lots of cooking ware, but no drinking glasses, just mugs and wine glasses and only 4 of each, I would recommend at least 6 plates and bowls. This hotel is right beside a railway track and our suite shook and swayed each time a train went by. The pool and hot tub were OK. Again, clean but the deck was well worn so looked and felt dingy. Lots of parking out front, a huge entrance that was beautifully decorated for the holidays. Staff were lovely. There was a spa and restaurant attached, but we didn’t use. We were given to option to forego maid service for a $10 voucher at the restaurant per day that we stayed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! So clean and the staff was very nice and professional, I would stay here again ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Chol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and people here couldn’t have been nicer and more helpful. Highly recommend this hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great small-town hotel with a good gym and solid restaurants. recommended
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gord

Travelled with family
Liked: Cleanliness, staff & service
Strange - no glasses or cups in the room to use for drinking water? Are we suppose to drink directly from the tap or bring our own?
Stayed 1 night in Nov 2024