Gamma Cuernavaca Puerta Paraiso

3.0 star property

Choose dates to view prices

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(14 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Premier Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Gamma Cuernavaca Puerta Paraiso

Hotel in Cuernavaca with 2 outdoor pools and fitness centre
Along with 2 outdoor pools, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre.
Gamma Cuernavaca Puerta Paraiso offers 102 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they enjoy the overall property condition at Gamma Cuernavaca Puerta Paraiso. During your stay, you'll be within walking distance of Portal D10. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • 11 minutes on foot from Portal D10 and a 2-minute drive from Plaza Cuernavaca
Gamma Cuernavaca Puerta Paraiso offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Gamma Cuernavaca Puerta Paraiso also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Paraíso – This restaurant serves breakfast, brunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Paraíso

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 250 to 300 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Cuernavaca Puerta Paraiso Hotel
Hotel Puerta Paraiso Cuernavaca
Puerta Paraiso Cuernavaca
Paraiso Hotel Cuernavaca
Puerta Paraiso
Gamma Puerta Paraiso Hotel
Gamma Puerta Paraiso
Gamma Cuernavaca Puerta Paraiso Hotel
Gamma Cuernavaca Puerta Paraiso Cuernavaca
Gamma Cuernavaca Puerta Paraiso Hotel Cuernavaca

Gamma Cuernavaca Puerta Paraiso Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 242 out of 844 reviews
Rating 8 - Good. 273 out of 844 reviews
Rating 6 - Okay. 181 out of 844 reviews
Rating 4 - Poor. 84 out of 844 reviews
Rating 2 - Terrible. 64 out of 844 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ENRIQUE RUIZ MAC

Stayed 2 nights in Oct 2025

6/10 Okay

Nancy

Liked: Staff & service
The property looked in good condition and the staff was friendly.
Stayed 1 night in Aug 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok. During the check in process, they informed us that there would be an extra charge for 12 years old minors, which wasnt indicated on Expedia. It was not a large amount, but would would be nice to known about beforehand. The personel was polite and helpful. The facilities were clean and nice. Had a pleasant stay. Thank you!
Stayed 2 nights in Jul 2025

6/10 Okay

José Eduardo

Travelled with family
Liked: Cleanliness, staff & service

Hotel muy por debajo de las expectativas

Habitaciones grandes, pero sin confort. Sin valet parking, albercas sucias y no climatizadas. La realidad deja mucho que desear en comparación a las imagenes que muestran. El restaurante con un buffet sin variedad con un costo elevado para ello. Epoca de pascua y sin venta de mariscos. Lo rescatable, el servicio del personal. No volvería.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación y staff amable
Stayed 1 night in Mar 2025

10/10 Excellent

Yunuen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
Nice hotel!!!
Stayed 2 nights in Mar 2025

6/10 Okay

Maya

Disliked: Amenities, property conditions & facilities
..
Stayed 1 night in Jan 2025

10/10 Excellent

Alonso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and helpful, allowed us to access room to change for a wedding event happening very close, actually walk from within the property. Rooms are OK a bit outdated but very spacious. At bathroom you can hear other rooms which is awkward. Overall good stay.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well located
Stayed 2 nights in Oct 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Staff & service
Rooms too cold, pool not running properly
Stayed 1 night in Oct 2024

6/10 Okay

IRAIS YAMILE, MEXICO

Travelled with family and small children
Disliked: Amenities
Overall we had a good time! Would like to see a better menu and food is overpriced. Facilities are great, amenities used to be better. Staff is friendly, waiters could be more attentive. Please renew all towels, mainly pool towels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2024

8/10 Good

ROCIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es un poco viejito pero excelente opción para hospedarse en eventos del hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Inigo

Travelled with partner
Liked: Staff & service, amenities
El cuarto olía a cigarro, el colchón muy incómodo y el ventilador hacía muchísimo ruido.
Stayed 1 night in Jun 2024

6/10 Okay

Areli

Liked: Cleanliness, staff & service, property conditions & facilities

It’s clean and good service, just be careful going

I don’t have any pics, but it has too many steps or bumps inside the room, the base of the bed it’s cement and I hit my toe twice with it, before you go the the bathroom it has another step, and the sink has another small step, if you are not careful you can get hurt easily. IT WAS CLEAN that’s important
Stayed 1 night in Feb 2024

6/10 Okay

isaac

Disliked: Cleanliness, property conditions & facilities
is too expensive v.s. the old conditions of the rooms
Stayed 2 nights in Feb 2024

4/10 Poor

gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old Hotel, and keep in lousy conditions.
Stayed 3 nights in Nov 2023

2/10 Terrible

Ramon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first reason, the room pictures don't fit with reality, the bed size doesn't fit with the picture in the Expedia website, totally wrong, the superior double bed, really is a single bed, that's unprofessional, a total cheating
Stayed 4 nights in Nov 2023

6/10 Okay

Nayeth, Grand Prairie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, nice pool. Old property
Stayed 1 night in Jul 2023

6/10 Okay

Ana Cecilia

Travelled with family
Disliked: Cleanliness
Los colchones de las habitaciones están incómodos, el servicio al cliente muy deficiente, la puerta del baño no cerraba porque choca con la tapa del wc.
Stayed 2 nights in Jun 2023

8/10 Good

Cecilia C

Stayed 1 night in Jun 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the property!
Stayed 2 nights in Apr 2023

2/10 Terrible

Andre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed in terrible condition Noise place you can’t rest here Overprices in everything Not a quality
Stayed 2 nights in Jan 2023