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Hotel Misión Grand Cuernavaca

3.0 star property

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Photo gallery for Hotel Misión Grand Cuernavaca

Aerial view
Interior
2 outdoor pools
Poolside bar
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Galeana 29, Cuernavaca, MOR, 62440
  • Cuernavaca Cathedral
    ‪3 min drive‬
  • Borda Gardens
    ‪3 min drive‬
  • Forum Cuernavaca
    ‪5 min drive‬

Room options

View all photos for Room (Dog Friendly)

In-room safe, desk, iron/ironing board, free WiFi

Room (Dog Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds (Deluxe)

In-room safe, desk, iron/ironing board, free WiFi

Grand Room, 2 Double Beds (Deluxe)

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 2 Double Beds (Preferencial)

Grand Room, 2 Double Beds (Preferencial) | In-room safe, desk, iron/ironing board, free WiFi

Grand Room, 2 Double Beds (Preferencial)

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Preferencial)

In-room safe, desk, iron/ironing board, free WiFi

Grand Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Misión Grand Cuernavaca

Family-friendly hotel with 2 outdoor pools and fitness centre
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services and a business centre.
Hotel Misión Grand Cuernavaca offers 85 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Misión Grand Cuernavaca, you're just a quick walk from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine and garden views while dining at Del Pueblito
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • 6 minutes on foot from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and a 2-minute drive from Juan Soriano Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Misión Grand Cuernavaca, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Misión Grand Cuernavaca. Self parking is free.

This 3-star Cuernavaca hotel is smoke free.

Del Pueblito – Overlooking the pool and garden, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Del Pueblito

Things to do

  • 2 outdoor pools
  • Gym
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mision Grand Maximiliano
Mision Grand Maximiliano Hotel
Mision Grand Maximiliano Hotel Cuernavaca
Misión Cuernavaca Hotel
Mision Hotel Cuernavaca
Mision Del Sol Hotel Cuernavaca
Misión Grand Cuernavaca
Mision Cuernavaca Cuernavaca
Hotel Misión Grand Cuernavaca Hotel
Hotel Misión Grand Cuernavaca Cuernavaca
Hotel Misión Grand Cuernavaca Hotel Cuernavaca

Hotel Misión Grand Cuernavaca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 369 out of 913 reviews
Rating 8 - Good. 277 out of 913 reviews
Rating 6 - Okay. 132 out of 913 reviews
Rating 4 - Poor. 77 out of 913 reviews
Rating 2 - Terrible. 58 out of 913 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Susana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL was embargo!

Awful experience. When we arrived the hotel had been embargo for nonpayment in two years. The hotel obviously left us on the street. BUT Hotel.com was amazing and refunded our funds representative was amazing!
Stayed 3 nights in May 2024

2/10 Terrible

JIMMY

Disliked: Cleanliness, staff & service, property conditions & facilities
No wheel chair access
Stayed 2 nights in Apr 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustó el cuidado del jardín. La comida. NO me gustó la limpieza y el mal estado de barandales y lo poco cuidado de algunas cosas de los cuartos (cortinas, manijas). El agua de la alberca estaba fría. Los trabajadores dijeron que estaba descompuesto el mecanismo para calentarla y el personal dijo que no era verdad.El internet del cuarto no funcionaba bien. No procuró el personal dar una satisfacción más amable a sus problemas.
Stayed 1 night in Apr 2024

6/10 Okay

Grecia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old property, a lot of failures on door access. The pool is poor maintained
Stayed 4 nights in Dec 2023

10/10 Excellent

Ana Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atención.
Stayed 1 night in Sep 2023

6/10 Okay

Teresa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pictures and website are outdated. Facility needs a lot of maintenance done to keep up with pictures portrayed. The rooms smell moldy.
Stayed 11 nights in Sep 2023

10/10 Excellent

Rosa Isabel

Stayed 1 night in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trees are beautiful
Stayed 2 nights in Aug 2023

4/10 Poor

Abisai

Stayed 4 nights in Aug 2023

8/10 Good

Alba, MEXICO CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is split in 2 sections. We changed room because the first one seemed like a storage shed in the middle of both sections. Second room was nicer with a balcony and view to the city. Staff was nice and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The gardens are very nice. The staff is very friendly. The food in the restaurant was very good. The pool was clean. My dogs had a great time too.
Stayed 1 night in Jul 2023

4/10 Poor

Arturo Rodríguez

Stayed 1 night in Jun 2023

10/10 Excellent

Blanca, San Antonio

Stayed 4 nights in May 2023

10/10 Excellent

victor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
todo exelente tienen los mejores empleados de cuernavaca
Stayed 2 nights in Dec 2022

10/10 Excellent

Patrick Ivonne

Liked: Cleanliness
Everything and everyone was helpful, cheerful and accommodating!

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Needs maintenance
Stayed 2 nights in Aug 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay for our family. Nice room with balcony and beautiful garden with pool. Had decent breakfast except for the orange juice that was too sour.
Stayed 1 night in Jul 2022

6/10 Okay

Maria

Travelled with family

Not quite what expected.

Don’t recommend it. You have to carry your luggage up Lots of stairs…the mosquitos were really bad. We couldn’t sit outside much less use the pool.
Stayed 1 night in Jul 2022

4/10 Poor

Consuelo

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Beware!!

This is our first time visiting Cuernavaca and my experience was not that great. The person from reception area was not friendly. This hotel has no phones in rooms so either you go look for them in person or if you need something you communicate through WhatsApp??? And they only answer texts not calls. They did not leave enough towels knowing it was 3 of us and they did not clean the room one of the 4 nights that we were there!!? According to them , clean linen was not available!?? First day we were there, we wanted to eat at dining area and they said no because they had a large group of people that were going to dine inside so they wanted us to go to pool area and the server said, "once you are ready to order, please do it thru WhatsApp!??? Horrible experience. This hotel is not on my list for future visits!
Stayed 3 nights in Jul 2022

10/10 Excellent

David De

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El personal fue muy amable y eficiente!
Stayed 5 nights in Jul 2022

8/10 Good

Carlos

Stayed 2 nights in Jul 2022

6/10 Okay

Lisbeth

Travelled with family and small children
Liked: Cleanliness, amenities
El hotel está un poco viejo y carece de mantenimiento. Apartamos dos habitaciones y una de ellas estaba en muy malas condiciones. Sabiendo que apartamos dos habitaciones, nos las dieron en extremos opuestos.
Stayed 1 night in Jul 2022

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Cuernavaca

When I checked the staff was friendly, efficient and accommodating. The grounds are beautiful and the pool is great! I enjoyed my stay
Stayed 3 nights in May 2022