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JW Marriott El Convento Cusco

5.0 star property

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Photo gallery for JW Marriott El Convento Cusco

View from room
Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock
Restaurant
Couples treatment room(s), body treatments, aromatherapy, body wraps
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Air-conditioning
  • Business services

Explore the area

View in a map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Place, San Blas Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Courtyard View (Terrace)

Room, 1 King Bed, Courtyard View (Terrace) | Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Memory-foam beds, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View) | Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (No View)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View) | Memory-foam beds, in-room safe, desk, blackout curtains

Room, 2 Double Beds (No View)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Mountain View

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott El Convento Cusco

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Full breakfast is free. Other amenities include a bar/lounge, massage/treatment rooms and a business centre. Housekeeping is available on request.
JW Marriott El Convento Cusco offers 153 accommodations with a safe and complimentary bottles of water. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott El Convento Cusco. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast, plus a full-service spa and an indoor pool.
  • Free full breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Plaza de Armas and 12 minutes on foot from San Pedro Market
JW Marriott El Convento Cusco offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Business amenities include a business centre, meeting rooms, and limo/town car service. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott El Convento Cusco.

This 5-star Cusco hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.
Qespi Bar – On-site bar.
Qespi Restaurant – This restaurant specialises in Peruvian cuisine and only serves dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41 per accommodation, per night.
  • Service fee: USD 10 per night
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 20334766714
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 886 out of 1002 reviews
Rating 8 - Good. 64 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Kevyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
We had excellent service at JW Marriott in Cusco, and the room and amenities were wonderful. We will definitely stay here again if we return to Peru!
Stayed 2 nights in Nov 2025

10/10 Excellent

Na, Goleta

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie, Scottsdale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Excellent service. They arranged for our transportation. We arrived in the middle of the night and the staff was attentive, helpful and responsive to us as of it were the middle of the day. They even offered and provided bag meals for our early departure to Machu Picchu. I would stay here again and I would highly recommend this hotel to others.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great and clean
Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Nassim, Zurich

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
The building is incredible and in good location. Staff absolutely excellent. Totally will stay at another!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to get a breakfast to go as we were leaving at 3am. The packed breakfast was excellent and the hotel kept our luggage whilst we were in Machu Picchu at no extra cost. The room was immaculate and amenities great. A free pisco sour was a great touch too
Stayed 1 night in Nov 2025

10/10 Excellent

fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing
Stayed 2 nights in Sep 2025

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the perfect location and choice for our Machu Picchu, Peru trip. The location, facilities were perfect. The staff, with their constant warm Peruvian smiles were amazing, they went above and beyond for us, tending to our every need. A lovely extra was when we visited the very cute and adorable baby alpaca called “Pancheta” who came to the hotel each day.
Stayed 8 nights in Oct 2025

10/10 Excellent

Daniel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing place , extremely good service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenifer

Stayed 1 night in Oct 2025

6/10 Okay

Ricardo, Winchester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Spa was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott in Cusconis is very nice and great location. I would stay here again for sure.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer, Brighton

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine A

Stayed 1 night in Sep 2025

10/10 Excellent

esther

Stayed 3 nights in Sep 2025

10/10 Excellent

Caryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and a beautiful hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025