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LP Los Portales Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for LP Los Portales Hotel Cusco

A reception desk with a sign reading "Los Portales Hotels" and a staircase leading to an outdoor area.
A high-rise building with a central skylight and multiple windows.
A courtyard with a glass table surrounded by chairs, potted plants, and a checkered floor.
A cozy living room with a fireplace, comfortable seating, and a flat-screen TV.
A cozy living room with a sofa, two lamps, a fireplace, and a bookshelf.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Av El Sol 602, Cusco, Cusco, 84
  • Place, Coricancha
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Cusco Cathedral
    ‪8 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a chair.

Standard Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Room, 1 Double Bed

A hotel room with a large bed, a nightstand with a lamp, a framed artwork on the wall, and a wooden wardrobe.

Basic Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, and a window with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a view of a building outside.

Standard Twin Room, 2 Single Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Jetted Tub

A hotel room with a neatly made bed, a bedside table with a lamp, and a small table with a bowl of fruit.

Junior Suite, Jetted Tub

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room with Two Double Beds

Minibar, in-room safe, desk, blackout curtains

Superior Double Room with Two Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with two beds, a desk with a lamp, a chair, a coat rack, and a painting on the wall.

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

LP Los Portales Hotel Cusco

This smoke-free hotel features a restaurant, a 24-hour business centre and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the breakfast at LP Los Portales Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free Wi-Fi in some public areas
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Plaza de Armas and San Pedro Market
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly LP Los Portales Hotel Cusco.

This 3.5-star Cusco hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 9:00 AM.
LP Los Portales Hotel Cusco has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20606790890
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

LP Los Portales Hotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 627 out of 853 reviews
Rating 8 - Good. 172 out of 853 reviews
Rating 6 - Okay. 30 out of 853 reviews
Rating 4 - Poor. 6 out of 853 reviews
Rating 2 - Terrible. 18 out of 853 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

EDILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, I appreciate.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, and so good staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly staff. Lovely hotel in the heart of old town. Highly recommend!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel amenities where on point, clean room, good breakfast and very kind staff. Julio was amazing in assisting us, he help my friend who got suck with altitude get better and assisted her with all she needed. The location is great, you can walk everywhere. I will definitely stay again when coming back to Cusco.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Clean room, amazing service, kind staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cirino

Clean and modern spacious room. I was very pleasantly surprised as with everything about the property
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Madelyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing !!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and modern. Staff were great! Great location as well. Breakfast was also very good! I will definitely stay there again!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room nice and clean Efficient staff who spoke good English Breakfast boxes available if early morning trips Water and drinks available free in the lobby Good location near to everything Breakfast good
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

surat

Liked: Cleanliness, staff & service, amenities
Execent location. Good and frienly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in Cusco with good central location. The room was clean & has good breakfast buffet. It’s only 10 minutes walk to main square so it’s not on a noisy area. Special shout out to Kris & Emilio in the front desk for all their help with easy check-in and check-out. They also arranged taxi for the airport upon my request. They don’t provide body lotion or shower cap in the bathroom so bring your own. Overall great stay and would come back again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely in the historic district. Very walkable. The room was lovely overlooking the courtyard. They have a nice lounge area and small restaurant. Breakfast was good each morning with lots of variety. The room was spotless. Staff were very friendly and helpful. I highly recommend and would stay there again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was extremely gentle with us. The service in Los Portales is exceptional.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great, excellent location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities
Great place to stay. Food options and room comfort were all great
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.. enjoyed my stay...
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kimberly

Liked: Staff & service, amenities
Everything was amazing.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mariko

Liked: Cleanliness, amenities, property conditions & facilities
Located right in front of Machupicchu train departure point. Breakfast was delicious and 24hr front desk with baggage keep service. Bathroom was clean and bed was comfy(pillow was too soft)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent staff. Would stay again in a minute
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Herman Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Located in in the historic district/staff more than helpful/great restaurant/clean room/I recommend without reservation
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great breakfast and excellent service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Location is very good I was just one night, everything was perfect, the people very kind, good breakfast and comfortable room
Stayed 1 night in May 2025
Verified

8/10 Good

Yi

Liked: Cleanliness, staff & service, amenities
Property is old, but service is good. Even I have a day tour need to get out earlier than they breakfast starting time, they prepared breakfast box for me. Almost not staying at the room. So, good enough for me to just sleep.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Reji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to restaurants
Stayed 2 nights in Sep 2025