Holiday Inn Express Hotel & Suites Custer by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Custer by IHG

Property grounds
Free daily buffet breakfast
Exterior
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
433 W Mount Rushmore Road, Custer, SD, 57730
  • 1881 Courthouse Museum
    ‪16 min walk‬
  • Crazy Horse Memorial
    ‪15 min drive‬
  • Sylvan Lake
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Single Bed

Suite, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Custer by IHG

Hotel with free breakfast, a quick walk to Rocky Knolls Golf Course
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Custer by IHG offers 91 air-conditioned accommodations with a safe and free newspapers. This accommodation is furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 8:00 PM.
Our customers tell us they can't get enough of Holiday Inn Express Hotel & Suites Custer by IHG's great location. During your stay, you're just a quick walk from Rocky Knolls Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and helicopter/aeroplane tours
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Rocky Knolls Golf Course and a 2-minute drive from 1881 Courthouse Museum
Holiday Inn Express Hotel & Suites Custer by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and coworking spaces. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Custer by IHG. Free self parking is available.

This Custer hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 2 hot springs
  • 36-hole adjacent golf course
  • Bicycle tours
  • Gym
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas
  • Wine tours

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 8:00 PM
  • Hot springs water temperature - 23 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 21 October and 12 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer

Holiday Inn Express Hotel & Suites Custer by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was better than expected in terms of the quality of the room, amenities, and friendliness of the staff.
Stayed 1 night in May 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Convenient to all the parks and the Mickelson trail. Friendly staff and very clean rooms!
Stayed 4 nights in May 2025

2/10 Terrible

Debra

Stayed 3 nights in May 2025

10/10 Excellent

BONG, COPLEY

Stayed 1 night in May 2025

10/10 Excellent

Gary

Very comfortable
Stayed 1 night in May 2025

8/10 Good

Balu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a beautiful property!

Very nice property, staff was friendly and efficient. Thanks for keeping up such a nice place.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 4 nights in Apr 2025

10/10 Excellent

Jeff

Travelled with family
Very clean, new property!
Stayed 1 night in May 2025

10/10 Excellent

Jim, Douglassville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in really late and had to leave fairly early but the hotel staffer was very helpful and the property was clean.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

jordan

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Custer
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds very comfortable! Great breakfast!
Stayed 3 nights in May 2025

8/10 Good

Rory

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Liked: Amenities
In a scenic area in Black Hills.
Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy that the closest dozen parking spots are for premium club members only, leaving the rest of your paying customers to park in the far reaches of the lot...all those spaces were empty all night
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Stayed 1 night in May 2025

10/10 Excellent

hetal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here when visiting Mount Rushmore and Custer state park -wildlife loop road . Breakfast very good . Everything you expect from holiday inn. Would stay here again. Recommend . Restaurant near by . Laundry washer and dryer too
Stayed 1 night in Apr 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Orlo

Travelled with family
Liked: Cleanliness

Thoughtful

It was awesome and you feel like your helpers care.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elmir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amazing facility.
Stayed 3 nights in Apr 2025