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Grand Sunrise Palace Hoi An

5.0 star property
VIP Access

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Photo gallery for Grand Sunrise Palace Hoi An

City view
2 bars/lounges
Point of interest
Terrace/patio
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
320 Cua Dai, Cam Chau, Hoi An, Quang Nam, Hoi An, Da Nang, 084
  • Place, Hoi An Market
    ‪3 min drive‬
  • Place, Hoi An Night Market
    ‪3 min drive‬
  • Place, An Bang Beach
    ‪5 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe King Room with Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe King Room with Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Living area | 42-inch Smart TV with satellite channels, TV, fireplace

Deluxe Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier King Room with Balcony

1 bedroom, minibar, in-room safe, desk

Premier King Room with Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Premier Double or Twin Room, Balcony

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Suite, Balcony

Luxury Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Luxury Suite, Balcony

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, Balcony

Presidential Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Presidential Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, minibar, in-room safe, desk

Signature Suite

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Sunrise Palace Hoi An

Luxury hotel with 2 outdoor pools and full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Change of towels is available on request
Grand Sunrise Palace Hoi An offers 85 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of towels can be requested.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Sunrise Palace Hoi An. During your stay, you're just a quick walk from Ba Le Market. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Hoi An Market and a few minutes from Chua Cau
  • Airport shuttle service available for a fee
Grand Sunrise Palace Hoi An offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

The luxury Grand Sunrise Palace Hoi An also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Hoi An hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Grand Sunrise Palace Hoi An has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (220 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Sunrise Palace Hoi An offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Sunrise Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel
Grand Sunrise Palace Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel Hoi An

Grand Sunrise Palace Hoi An Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 133 out of 145 reviews
Rating 8 - Good. 11 out of 145 reviews
Rating 6 - Okay. 1 out of 145 reviews
Rating 4 - Poor. 0 out of 145 reviews
Rating 2 - Terrible. 0 out of 145 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good ambience
Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely and clean hotel. The staff are super helpful. Special mention to Kathy who was so lovely. When I wasn't feeling well she made me a ginger tea and delivered it to the room. She is such an asset to this company. Great location to old town and the complimentary shuttle was such an easy and convenient service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kurt

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Jun 2025

10/10 Excellent

Argia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There are not enough star ratings for this hotel and the staff. Nothing is too much bother for them. From check in to check out and everything in between the staff we’re sensational. We would like to particularly thank Kathy from reception who went above and beyond her duties to ensure that all her guests were made to feel special. Kathy thank you for your warmth, kindness and dedication to ensuring that we had a wonderful experience in both the hotel as well as Hoi An itself. You deserve a 1 000 000 star review! To the Hotel Spa Staff at Breathe thank you for the most sensational massages and facials. You have converted my husband from a person who did not want to have any to wanting them. Can, Vy, Sarah as well as the other staff, the treatments we received were first class. Overall 5 star rating is not enough for this hotel. My one suggestion would be that the shuttle bus made more frequent trips in and out of Old Town
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in, the staff were all friendly and welcoming. Our room was spacious, comfortable and spotless. Buffet breakfast was amazing with a great selection to choose from. Cocktails were delicious. Big thank you to Luna being very helpful. Highly recommend this hotel if your staying in Hoi An.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2025

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The staff were very accommodating
Stayed 1 night in May 2025

10/10 Excellent

Sion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me and my wife stayed here during our 1st wedding anniversary trip to Vietnam. The staff were all super friendly and helpful but Kathy really went the extra mile. From check in she congratulated us and went out of her way to offer useful information about the area and the hotel which was much appreciated. Every time she saw us she made sure to say hello and ask what we had been up to and what we had planned next. She is an absolute credit to the hotel and made our stay really comfortable and memorable. The hotel itself is stunning and the room was amazing. The location is great, just outside of Hoi An so a 5min Grab ride which is very cheap, or about a 20min walk so it’s nearby without the noise and crowds. Also the hotel has multiple free shuttles every day into and out of Hoi An so can’t fault the service. Breakfast was excellent with great quality food and choice. We loved our complimentary foot massage in the spa and both pools are great for a relaxing dip and a few drinks, especially during 241 happy hour. All in all we couldn’t be happier with our time at the Grand Sunrise Palace. Would highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room

We had the presidential suite and it was beautifully decorated and very spacious. The bed was extremely comfortable, and the roof top pool was great for proper swimming.
Stayed 7 nights in May 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars i would, they made over stay fantastic, all the staff are amazing !! Clean rooms, great breakfast wood 100% recommend
Stayed 5 nights in May 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our consierge Ame was amazing
Stayed 2 nights in May 2025

10/10 Excellent

Nasheer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in Hoi An.

From check in to check out the stay the service was beyond special. Lily went out of her way to see to our needs. Tom in the restaurant was very accommodating and helpful. The best hotel in Vietnam and I will definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 3 nights in Apr 2025

10/10 Excellent

Carla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless and spacious, making for a very comfortable stay. Check-in and check-out were smooth and hassle-free. The breakfast was excellent, with great variety and quality. We found the pricing to be very reasonable for both the stay and the food and drinks offered. A special thank you to Ame and Luna for their outstanding assistance—they were incredibly helpful with all our inquiries!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait!!

Excellent à tout de vue!!
Stayed 2 nights in Apr 2025

10/10 Excellent

asiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a gem!!! Beautiful hotel! Fantastic staff, Kathy and Anne really made us feel like VIPs, catering to every ask. Beautiful rooms, just like the pictures, excellent pools (2). Great food. Transportation to the old quarter was included which made it even more enjoyable and money saving experience. Breakfast was included. Can’t say enough about how great this hotel way and how much we enjoyed our stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Stay at Grand Sunrise Palace Hotel! We had an incredible stay at the Grand Sunrise Palace Hotel in Hoi An. From the moment we arrived, the service was exceptional. The staff went above and beyond to make us feel welcome and cared for throughout our visit. A special thank you to Ame, the Guest Services Manager, who was incredibly helpful, friendly, and attentive. She made sure every detail of our stay was perfect and gave us great local tips to enhance our visit. The rooms were spacious, beautifully designed, and spotlessly clean. We loved the comfortable bed and the modern amenities—it really felt like a luxurious retreat. Breakfast each morning was fantastic with a wide selection of fresh, delicious options catering to all tastes. On our departure, Koi, our driver, made our journey to the airport smooth and stress-free. He was punctual, professional, and very kind—a wonderful end to a great trip. Highly recommend this hotel to anyone visiting Hoi An. We can’t wait to come back!

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Staff is over the top friendly and welcoming. Lily and Ame both 10/10 for service. The food is next level. Been around the world. Quality here is top level. Way to go chefs. Whole team absolutely ROCKS🤗❤️🙏
Stayed 4 nights in Mar 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Choice

My favorite hotel I stayed in while in Vietnam. The staff is friendly and helpful. The hotel is beautiful and breakfast is unmatched. I also liked the location close but in the mix. Would definitely book again.
Stayed 2 nights in Mar 2025

8/10 Good

Herve

Stayed 4 nights in Mar 2025

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Getaway with a Touch of Luxury

The hotel was amazing,luxurious, beautiful, and spotlessly clean. The bed and pillows were incredibly comfortable, and the staff were exceptionally friendly and helpful. Thanks to Ame for the extra friendly service, it really made our stay even more enjoyable. Our six-year-old daughter loved the play area in the restaurant, which gave us the chance to relax and enjoy a leisurely breakfast. A truly refreshing and memorable stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

The hotel breakfast was very nice and the staff ie nancy and ame where very friendly and on point every morning the receptionist luna was also very friendly and helpful we had a spa afternoon in the hotel and the girls in the spa sara,sam,vy and Cheryl where excellent would defo visit again the hotel is one of the best we've stayed in
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to downtown and had lots of options for food. Super clean and very good breakfast! Kathy was great help checking us in and out, and even gave us recommendations for coffee shops and food. 10/10 service!
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful especially Jay. He was very helpful and make sure our safe was enjoyable. We really appreciate his service.
Stayed 3 nights in Feb 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property was great, but it does feel a bit on the older side. I noticed a smell coming from the vent when the AC was turned on, and one night, I had to leave the balcony door open. Breakfast was great with plenty of options. The staff could be a bit more attentive—less time on personal phones during check-in would improve the experience. That said, for the price and convenience, the hotel isn’t a bad choice.