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MERCY EMERALD HOTEL

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Photo gallery for MERCY EMERALD HOTEL

Outdoor pool
Creator video - submitted by Expedia_travel_pro
City view
Poolside bar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
170+172+174 Nguyen Van Thoai, My An Ward, Da Nang, 550000
  • Place, My Khe Beach
    ‪3 min walk‬
  • Place, Bac My An Beach
    ‪5 min walk‬
  • Place, Han River
    ‪20 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, City View

City view

Deluxe Twin Room, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Double Room, City View

Premier Double Room, City View | Premium bedding, down duvets, minibar, in-room safe

Premier Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View | View from room

Family Room, City View

  • City view
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, Bathtub, City View

Family Suite, Bathtub, City View | Premium bedding, down duvets, minibar, in-room safe

Family Suite, Bathtub, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Penthouse, Ocean View

Luxury Penthouse, Ocean View | Beach/ocean view

Luxury Penthouse, Ocean View

  • City view
  • 145 sq m
  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds

View all photos for Deluxe Family Room

City view

Deluxe Family Room

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Double City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double City View

  • Sleeps 2

View all photos for Deluxe Twin City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin City View

  • Sleeps 2

View all photos for Premier Double City View

Premium bedding, down duvets, minibar, in-room safe

Premier Double City View

  • Sleeps 2

View all photos for Penthouse With Ocean View

Premium bedding, down duvets, minibar, in-room safe

Penthouse With Ocean View

  • Sleeps 6

View all photos for Family Suite City View

Premium bedding, down duvets, minibar, in-room safe

Family Suite City View

  • Sleeps 4

View all photos for Premier Family City View

Premium bedding, down duvets, minibar, in-room safe

Premier Family City View

  • Sleeps 3

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About this property

MERCY EMERALD HOTEL

This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, concierge services and dry cleaning.
MERCY EMERALD HOTEL offers 90 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Da Nang hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at MERCY EMERALD HOTEL. During your stay, you're just a quick walk from My Khe Beach. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Motorbike parking only
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from My Khe Beach and a 2-minute drive from Han River
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business centre on site. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly MERCY EMERALD HOTEL. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Da Nang hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
MERCY EMERALD HOTEL has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Hardwood flooring in room
  • Lift (200 centimetre wide door)
  • Roll-in shower (130 centimetre wide)
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (130 centimetre wide)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MERCY EMERALD HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0402173475
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

MERCY EMERALD HOTEL Hotel
MERCY EMERALD HOTEL Da Nang
MERCY EMERALD HOTEL Hotel Da Nang

MERCY EMERALD HOTEL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

They allowed us to keep our luggage on site before checking in and even after checking out. Breakfast had lots of variety. Hotel was clean and quiet. Location is great, just a block from the beach. Will stay again
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget option

Staff very friendly Beds comfy Breakfast has decent choice Great location and price Couple of issues Lots of steps to get to lobby not good for strollers (staff usually help lift) Bath leaks (kids still loved it but does get slippery in bathroom)
Stayed 5 nights in Mar 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da Nang delight

A very comfortable, clean hotel, good breakfast options and nice location near to the sea front, places to eat and grab a drink. Excellent doormen!
Stayed 2 nights in Mar 2025

4/10 Poor

Uyen

Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay, mattress and pillows excellent. All the staff were polite and helpful. Brian was really helpful with a few things we were not too sure about.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YOU MUST STAY HERE

From the moment we walked into the lobby until the time we left, we were very welcomed. Kevin, our concierge, was awesome. Very good value.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nha-Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Sangeet Gopal, BKK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing this review because i find the property nice. 1. It is next to 24 hours mart where you can buy drinks water fruits etc. also next to nail body saloon . 2. Next to american, Chinese, Vietnam, indian and other food 3. 3 min walk from Beach and can see sea very from roof. If you are in this hotel- 4. I stayed with my kid so room was cleaned all days and nicely, also bathtub was useful. Hot and cold water 5, MOSTLY I LIKE THE STAFFS BEHAVIOR. Its NEW HOTEL SO THAT MATTERS MOST. STAFFS ARE GOOD . 6. Good 4.5/5
Stayed 5 nights in Dec 2024

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service and Thoughtful Touches I recently stayed at Mercy Emerald Hotel and had an incredible experience. From the moment we arrived, the staff went above and beyond to make our stay memorable. We were truly touched with Brian he was such helpful and very thoughtful that made our stay very special. The hotel itself was clean, comfortable, and well-located, with everything I needed for a relaxing stay. I highly recommend the Mercy Emerald Hotel for anyone looking for a welcoming atmosphere and excellent service. I’ll definitely be returning!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value and Location

A great hotel for the price and in a good location. My only criticism would be that the corridors leading to the rooms need to be vacuumed more, the room itself was spacious and spotless. I would stay again if I return to Da Nang.
Stayed 4 nights in Oct 2024

6/10 Okay

Susie

Stayed 2 nights in Oct 2024

8/10 Good

Tan Siow

Stayed 2 nights in Oct 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First hotel that has ever upgraded me for free with gold membership after about 10 years being gold !! Mange to get a sea view Spent 7 days here good location short distance to beach lots of nice places to eat Breakfast was good lots go choice Bryan at the reception always made sure I asked how I was and looked after me
Stayed 7 nights in Sep 2024

6/10 Okay

Long

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, but right next to close a club make sleeping harder. Tiny room and tiny buffet. They might be 4star likely because of the location not the facility
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Da Nang

I had a great time during my recent stay at Mercy Emerald Hotel. Staff were very cheerful, polite and helpful, room was spacious, firm king sized bed and ample pillows were perfect for me. Mercy Emerald is situated less than 200 metres from the amazing Da Nang My Khe beach and central to all kinds of eateries, massage and wellness spas and supermarkets literally at the doorstep. Da Nang is a great place for a relaxing, care free, holiday. There are many attractions and activities around Da Nang, easily accessible by Grab car or Motorbike or a day tour on a bus. Sun World in the nearby Ba Na Hills (30 kms) is amazing but Marble Mountain (7 kms), My Son ancient Hindu site (60 kms), Hoi An (30 kms), Lady Buddha and Monkey Mountain (7 kms) are all worth a visit too. I can highly recommend Mercy Emerald Hotel as a great place to stay in Da Nang Vietnam.
Stayed 10 nights in May 2024

10/10 Excellent

Nabil Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly staff. Cleanliness of entire hotel was impeccable.
Stayed 6 nights in Apr 2024

10/10 Excellent

Nha Vy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only spent one day at this hotel, but I would love to return for various reasons. First and foremost, it is the high level of professionalism in customer service. I also appreciate the modern appearance and technology it offers. There are many delicious options available for breakfast. I also enjoyed the rooftop, where I could admire the view of My Khe while savoring my delicious cocktails. I am overall very impressed with this hotel. With any luck, you will be welcomed by Robert, who is a fantastic and devoted top fan of the hotel's facilities and amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay !

Nothing to say except that hotel is perfect. All the staff is really nice, special mention to Robert who helped us a lot with our heavy luggage and to the staff of the rooftop bar. Everyone one of them are always smiling and willing to help. Room are big and everything is brand new. Of course if you look at all the little detail of how the room is made you’ll find thing to say compare to US or European standards but hey it’s Vietnam and for the price it’s a gem. Hotel and room a clean. Nothing to complain about. I highly recommend that place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great value. Clean and very friendly staff. Breakfast included was convenient. Shout out to Robert for always helping us get anywhere or opening the doors for us. We'll definitely be back soon once we're in Da Nang again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean, new and the staff were really helpful and courteous. It was super close to everything as well so I'd definitely stay there again
Stayed 4 nights in Jan 2024

8/10 Good

Kunihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い滞在でした。

客室はもとより、エントランス、エレベーター、廊下まで清潔で快適でした。シャワーの温度、量ともに問題ありません。但し、シャワー室の排水がダメで、水たまりになりました。 レストランに関しては、料理はおいしかったです。小さいので、時間によっては満席になります。 近隣には、レストランや２４時間営業のコンビニ、マッサージサロンなどが豊富です。 ビーチにも徒歩３分で、とても便利です。 スタッフのサービスも最高に良かったです。
室内
Stayed 4 nights in Aug 2025

4/10 Poor

WAI KI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025