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Sonesta Simply Suites Dallas Galleria

2.0 star property

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Photo gallery for Sonesta Simply Suites Dallas Galleria

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Full-sized fridge, microwave, stovetop, dishwasher
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Kitchen
  • Parking available
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
13939 Noel Rd, Dallas, TX, 75240
  • Galleria Dallas
    ‪13 min walk‬
  • Addison Circle Park
    ‪3 min drive‬
  • Medical City Hospital
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 26.4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • 26.4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 26.4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Dallas Galleria

Hotel with a 24-hour fitness centre, near Galleria Dallas
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Dallas Galleria offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Sonesta Simply Suites Dallas Galleria, you'll be within walking distance of Galleria Dallas. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Galleria Dallas and 12 minutes from Dallas Market Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Dallas Galleria. Parking is available for a fee.

This Dallas hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (101 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Dallas Galleria.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Dallas-By Galleria
Candlewood Suites Dallas-By Galleria
Candlewood Suites Dallas-By Galleria Aparthotel
Candlewood Suites Galleria Aparthotel
Candlewood Suites Galleria
Candlewood Dallas
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Dallas Candlewood Suites
Candlewood Suites Dallas By The Galleria
Candlewood Suites Dallas By The Galleria
Sonesta Simply Suites Dallas Galleria Hotel
Sonesta Simply Suites Dallas Galleria Dallas
Sonesta Simply Suites Dallas Galleria Hotel Dallas

Sonesta Simply Suites Dallas Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 289 out of 765 reviews
Rating 8 - Good. 189 out of 765 reviews
Rating 6 - Okay. 110 out of 765 reviews
Rating 4 - Poor. 61 out of 765 reviews
Rating 2 - Terrible. 116 out of 765 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Caroline

Liked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Jesus

Liked: Staff & service
It was a good place to stay for what I need
Stayed 3 nights in Mar 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a disaster! Upon arrival, my daughter and I were greeted with the heavy smell of marijuana throughout the first floor. We we got to your room, some of the electric was out and we had to call maintenance, as we had to lights. The room was very misleading from the pics they show on line. It is extremely small, tho they advertise it as a suite. The bathroom was very unsafe. It had just a stall shower (with no mat) and a curtain. The shower water would run all out onto the floor, soaking the floor. Very limited towels. When I went to desk asking for a fresh set, it was as though I was bothering them. Underneath the sink was so corroded, it looked like the sink was going to fall off the wall. When I went to use the toaster to toast a bagel, it did not work at all, so I had to go hunt down housekeeping to provide one that did work. I've stayed at other Sonestas and never had a bad experience. This one is pathetic. Stay away!
Stayed 3 nights in Feb 2025

8/10 Good

Richard, UNICOI

Liked: Cleanliness, staff & service
Stayed 14 nights in Feb 2025

8/10 Good

Tyrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good for the price
Stayed 1 night in Feb 2025

6/10 Okay

Ike

Business traveller
No breakfast. They charge a parking fee. Staff was unfriendly.
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

John

The hallways and elevator had a stale odor, probably lingering from the old carpeting.
Stayed 3 nights in Feb 2025

10/10 Excellent

Antajawell

Stayed 1 night in Feb 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lights where off when I got there and had to sit and wait over an hour but guess services where nice and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Jaidyn

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Lights and utilities were out for 2-3 hours. Staff was unwelcoming
Stayed 4 nights in Feb 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Osman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service

Poor

Upon entering there was a smothering smell in the lobby. My stay wasn’t terrible but wasn’t pleasant. The staff member was cold and unwelcoming. There was a dinging all night long in my room. Not too loud to disrupt slept but I heard it until I fell asleep and when I woke up. The room could have been cleaner. There was debris in the bathroom sink and on the floor. The curtains were torn. The tub had a slow drain so the shower water filled the tub. Won’t stay again.
Stayed 2 nights in Feb 2025

4/10 Poor

Dawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Surprised and disappointed

Second time staying here. First time was great but this time. Water didn't get hot and no shower gel. I didn't not complain about the shower gel because I had a bar of soap. There's no complaining about water. One pot in the kitchen. I thought I could cook something but no.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin Baker

Travelled with partner
Perfect stay and weekend!
Stayed 3 nights in Feb 2025

2/10 Terrible

Osman

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
absolutely the worst customer service I ever seen in a hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer w
Stayed 3 nights in Feb 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Klemenz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that is worth it in my opinion
Stayed 1 night in Feb 2025

2/10 Terrible

Maxine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

If I could make it a ZERO STAR I would have. Please look at the other Google reviews before you go there! What ever that is at the front desk is extremely rude and unprofessional. On top of that racist. Can't believe all the negative reviews, that person is still employed there. A wonderful area, but a discusting drug infested hotel. NEVER go there. No matter how cheap it is
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
It was just alright. Hotel was nice but the customer service could have been a lot better. There were some ghetto workers at the front desk.
Stayed 2 nights in Jan 2025

10/10 Excellent

AJ

Stayed 1 night in Jan 2025