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Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property

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Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby lounge
Property amenity
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Indoor pool
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Parking available

Explore the area

View in a map
210 E Stacy Rd, Allen, TX, 75002
  • Place, Allen Event Center
    ‪2 min walk‬
  • Place, Fairview Town Center
    ‪5 min walk‬
  • Place, Allen Premium Outlets
    ‪5 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Allergy Friendly (Pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Allergy Friendly (pure)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Allergy Friendly (pure)

Suite, 1 Bedroom, Allergy Friendly (pure) | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, Allergy Friendly (pure)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(10 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention centre, steps from Allen Event Center
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Dallas Allen at Allen Event Center. During your stay, you'll be connected to the convention centre and just a quick walk from Caboose. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Allen Event Center and 11 minutes on foot from Allen Premium Outlets
  • Bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Courtyard by Marriott Dallas Allen at Allen Event Center offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the family-friendly Courtyard by Marriott Dallas Allen at Allen Event Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Allen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
The Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 5 per night)
  • Bus station shuttle (surcharge)
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 50.00 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.97 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Off site parking fee: USD 5 per night (0.1 mi away)
  • Pet fee: USD 150 per accommodation, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard by Marriott Dallas Allen at Allen Event Center offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Reviews

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 687 out of 1007 reviews
Rating 8 - Good. 191 out of 1007 reviews
Rating 6 - Okay. 65 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

Reviews

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was pretty clean, staff was very friendly
Stayed 4 nights in Aug 2025

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that they charge 60 per additional person over 2 even though the romm is for 4 adults
Stayed 3 nights in Aug 2025

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura V, Arlington

Liked: Cleanliness, staff & service, amenities
The carpet in the room that we stayed needs replacement, it is really bad by the door
Stayed 3 nights in Aug 2025

8/10 Good

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a business convention and the hotel room was big, comfortable and clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Staff is superb! They surprised my husband with a cake for his birthday and upgraded our stay for this special occasion! This place not only has amazing staff but the rooms are so clean and everything was flawless! We will for sure be back! Love the wonderful hospitality and I greatly appreciate them making my husbands day more special!
Stayed 1 night in Aug 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a good stay.

The stay was great. I was surprised our room was so quiet, given all the things that were going on in that area. There were 3 events happening at the hotel, and something going on at the convention center next door. The part I didn't like is that the last time we stayed there, you didn't have to pay for parking, and now you do. I also didn't like that the room rate is for 2 people, and we had our 17 yr old daughter with us so they charged more for the room. We've never been charged more for having a third person. We also felt like the person that checked us in was kind of in the rude side. The stay itself was good, though.
Stayed 1 night in Jul 2025

10/10 Excellent

Kobey

Great room very nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Stayed 2 nights in Jul 2025

2/10 Terrible

Arthur

Liked: Staff & service
Disliked: Cleanliness
Room was dirty. Water was cut off and sheets were dirty with spots on them
Stayed 1 night in Jul 2025

10/10 Excellent

Laxmi priya

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was very friendly and always had a smile.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Love it...Accessible and conveniently located
Stayed 6 nights in Jul 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service

Mixed Bag

Nice location. Clean room. Good location. Five night stay and 3 days we had to go down to Lobby to get our room key activated. 1 day had to get the shower drain cleared out so water would drain and the next day for the counter sink to be cleared. Albeit they came quickly, it was an inconvenience. Web site didn’t inform us there was a $15 daily parking charge or the free option was across the street in a parking garage. Breakfast was $15 or no food for you. With all the hotels in the area? I’ll likely choose one of them next time.
Stayed 4 nights in Jul 2025

8/10 Good

Kiran Babu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Leti

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with room. Bed was comfortable. Enjoyed the mini fridge. Options for coffee and restaurants.
Stayed 2 nights in Jul 2025

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

matt

Stayed 1 night in Jun 2025

10/10 Excellent

greg

Stayed 3 nights in Jul 2025

10/10 Excellent

Gaylon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! I can’t remember everyone’s name at the front desk but Hannah was great. She was warm, friendly, and answered all of my concerns. My wife is pregnant and we are set to deliver in a few weeks. It was her birthday so we did a staycation. It was an amazing experience! Please make sure to speak with Hannah when you arrive.
Stayed 4 nights in Jul 2025

8/10 Good

Richard

Liked: Staff & service, room comfort

Older, needs some care

Pool was very dirty and the room was a bit dilapidated
Stayed 5 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel
Stayed 5 nights in Jul 2025