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Hampton Inn & Suites Dallas-The Colony, TX

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Dallas-The Colony, TX

Interior
Property entrance
Interior
Premium bedding, in-room safe, desk, free cots/infant beds
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3650 Plano Parkway, The Colony, TX, 75056
  • Place, Grandscape
    ‪1 min walk‬
  • Place, Andretti Indoor Karting & Games The Colony
    ‪17 min walk‬
  • Place, The Colony Five Star Complex
    ‪17 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, free cots/infant beds

King, Studio, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Premium bedding, in-room safe, desk, free cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower) | Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Room With Mobility Accessible Tub And Sofabed-Non-Smoking

Bathroom | Free toiletries, towels

One King Bed Room With Mobility Accessible Tub And Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed, Sofabed And Fridge-Non-Smoking

  • Sleeps 4

Mobility Access King Studio with Roll in Shower

  • Sleeps 4

View all photos for 1 King Microwv/Fridge/Wet Bar Studio Suite Ns

Bathroom | Free toiletries, towels

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

Hearing Access King Studio with Sofa Bed

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Room with Two Queen Beds-Non-Smoking

  • Sleeps 4

Mobility Access Two Queen Room with Tub

  • Sleeps 4

Mobility/Hearing Access Two Queen Room with Roll in Shower

  • Sleeps 4

Mobility Access King Room with Roll in Shower

  • Sleeps 4

Hearing Accessible King Room with Sofa Bed

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 4

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About this property

Hampton Inn & Suites Dallas-The Colony, TX

This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Dallas-The Colony, TX offers 115 accommodations with a safe and free toiletries. Beds feature premium bedding. This The Colony hotel provides complimentary wired and wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Dallas-The Colony, TX. During your stay, you're just a quick walk from Grandscape. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Grandscape and 15 minutes on foot from WorldSprings
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Dallas-The Colony, TX offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Dallas-The Colony, TX also features a terrace, a picnic area, and coffee/tea in common area. For a fee, parking is available.

Smoking is allowed in designated areas at this The Colony hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.34 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Alcohol isn't served at Hampton Inn & Suites Dallas-The Colony, TX.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Colony
Hampton Colony
Hampton Inn Suites The Colony
Hampton Inn Suites Dallas The Colony TX
Hampton Inn & Suites Dallas-The Colony, TX Hotel
Hampton Inn & Suites Dallas-The Colony, TX The Colony
Hampton Inn & Suites Dallas-The Colony, TX Hotel The Colony

Hampton Inn & Suites Dallas-The Colony, TX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 995 reviews
Rating 8 - Good. 175 out of 995 reviews
Rating 6 - Okay. 79 out of 995 reviews
Rating 4 - Poor. 37 out of 995 reviews
Rating 2 - Terrible. 41 out of 995 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, stayed with family and plan to stay again when we come back
Stayed 1 night in Jan 2026

10/10 Excellent

Kylie

Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Angel, that was working the front desk during check in was so kind and helpful. The room was clean and comfortable. Breakfast had plenty of options and was delicious.
Stayed 1 night in Jan 2026

4/10 Poor

Dariana

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

2/10 Terrible

Lester

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Blinds were broken, staff extremely rude & unprofessional. In addition both Hotels.com and the Hampton Inn are extremely unprofessional, unorganized simply incompetent. I literally checked out on Dec 26th 2025 and neither Hotels.com or the Hampton Inn will provide me a receipt, in addition, your'e attempting overcharge me hence is why you both keep attempting to escaping the responsibility. I am certainly contacting a social media influencer along with YELP and the CEO of both establishments. I will get my money back for sure.
Stayed 5 nights in Dec 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful. The room was clean and the staff was extremely friendly and helpful!
Stayed 5 nights in Dec 2025

6/10 Okay

Misty

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The enire time we were at the Hotel the card key system for the doors were not working so everytime you left your room you had to have the person at the front desk let you back in your room. The reason this was worse then should have been is there was only one person working at the desk so they there were were checking people in and opening everyones doors. So it became a huge problem waiting 10 - 20 minutes to get into your room. She would have an elevator full of people that we would have to stop on each floor to get people to their room.
Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room very quiet at night did not hear the neighbors TV. Great staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dylan

Liked: Cleanliness
Stayed 6 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Narayanamoorthy Thirkandeswaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 3 nights in Dec 2025

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were hot. Moldy. The doors are paper thin. For some reason the rooms have jack and kill doors. All of them. Bathrooms have sliding doors. No locks. No exhaust fans. Makes sense why they have mold. This is the second time we stay here that we have the same experience. Won't come back.
Stayed 2 nights in Dec 2025

8/10 Good

Everette

Liked: Cleanliness, staff & service, amenities
Good room
Stayed 3 nights in Nov 2025

10/10 Excellent

emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic!! Love staying here.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

6/10 Okay

Karen

Stayed 4 nights in Nov 2025

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was outstanding from every level. The issue was there was no bar soap (any type for washing your hands in the bathroom) and no tissue for your nose. To me these items are basics for a stay. We had to go out and buy it ourselves. The trash cans were rusted, bathroom wallpaper stained and peeling from the wall . I believe that this location is not corporate owned. The franchise owner needs to invest some money into this location.
Maybe invest in a plastic can
Rusted and stained
Torn sheets that didn’t fit the bed
Stayed 4 nights in Nov 2025

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to Grandscape events. The mattress was harder than I'm accustomed to but overall the stay was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Stayed 2 nights in Nov 2025

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Derek

Stayed 1 night in Nov 2025

10/10 Excellent

Christal

Stayed 2 nights in Nov 2025

8/10 Good

Aubrey, Watauga

Travelled with family
Liked: Cleanliness, property conditions & facilities
Kind of frustrating to find out after I left i got billed for self parking per day. So it cost me $10 to park my own car.
Stayed 2 nights in Nov 2025