Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

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Contemporary hotel with a glass and stone facade, featuring a covered entrance and clearway sign.
Experience a professional and welcoming atmosphere in our lobby, featuring a central corridor, seating areas, and reception desks.
Enjoy a city view from the large window, with two single beds and a desk for work and relaxation.
Indulge in a diverse spread of international cuisine at our buffet, featuring a variety of dishes and stations.
Guests can enjoy the view from this outdoor patio, featuring comfortable seating and tables.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    ‪20 min walk‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • Plano Convention Center
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(62 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Single Bed

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Single Beds

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About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Plano East - Richardson by IHG gets good marks from our customers. During your stay, you'll be within walking distance of CityLine. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from University of Texas at Dallas and 8 minutes from Plano Convention Center
Holiday Inn Express & Suites Plano East - Richardson by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson by IHG
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice, the breakfast really good. We hope to come back there.
Stayed 6 nights in Mar 2025

8/10 Good

Randy

Liked: Cleanliness, amenities, property conditions & facilities
There was an issue with using the reward points. It was finally resolved. Otherwise all good.
Stayed 1 night in Apr 2025

10/10 Excellent

Darius

Liked: Cleanliness, property conditions & facilities
Holiday Inn the rooms are very big now ,i have been too some Holiday Inn where the rooms are smaller.....I did like how it wasn't enough towels in the room
Stayed 1 night in Apr 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at this property. I was a little concerned when a bus carrying a college baseball team dropped the whole team off at the door. But while in my room I didn't hear a peep of anything. Clean, Keurig in room coffee. I will definitely recommend and will stay here again when in the area
Stayed 1 night in Apr 2025

10/10 Excellent

Mayra

Stayed 3 nights in Mar 2025

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One major downside is I had a king room which faces the highway and it was loud. I asked to be moved and they cpuld nit accomodate me. I did wake up in the middle of the night due to the noise . The hotel itself is modern, rooms were great, bed was comfotable, bathroom was nice and clean. I liked it alot other than the noise. Breakfast waa good also !
Stayed 3 nights in Apr 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Love breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 6 nights in Mar 2025

10/10 Excellent

Stephen, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the proximity to multiple restaurants and shopping. Didn't like the road noise penetration of the lobby and first floor areas.
Stayed 2 nights in Apr 2025

6/10 Okay

Shinice

Travelled with family
Liked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chris, Camden

Travelled with family
Liked: Cleanliness, amenities
Was a nice place with good service
Stayed 1 night in Mar 2025

10/10 Excellent

Darinda R

Stayed 1 night in Mar 2025

10/10 Excellent

Curtis

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, comfortable and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

RISPER

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check inn and checkout, clean and comfortable rooms. Good breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, amenities
Perfect stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MARLA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff as always are veey friendly and helpful. We had plans change last minute since my flight was cancelled and had to drive. Staff helped me check in
Stayed 5 nights in Mar 2025

10/10 Excellent

Anne Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was good. It’s located on a busy highway and service road so we can hear all the vehicle movements. Location is convenient, it’s close to many restaurants and establishments. Clean room, clean bathroom, comfortable bed and sheets. Good service.
Stayed 1 night in Mar 2025

8/10 Good

Tina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Internet did not work the 2 days we stayed. Great location. Close to interstate so I can be noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Very informative staff
Stayed 1 night in Mar 2025