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Kimpton Pittman Hotel – Downtown Dallas by IHG

4.5 star property
VIP Access

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Photo gallery for Kimpton Pittman Hotel – Downtown Dallas by IHG

Restaurant
Creator video - submitted by Girls Trip
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2551 Elm Street, Dallas, TX, 75226
  • Place, Old Deep Ellum Historic District
    ‪1 min walk‬
  • Place, Baylor Medical Center at Dallas
    ‪7 min walk‬
  • Place, Majestic Theater
    ‪10 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Top Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Top Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Top Floor)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room (Essential)

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic Pythias)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Historic Pythias)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Epic)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Epic)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pittman)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Pittman)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Historic Sydney)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds (Historic Sydney)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Historic Sydney)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds, Accessible (Historic Sydney)

  • 64 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Historic Pythias)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Accessible (Historic Pythias)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kimpton Pittman Hotel – Downtown Dallas by IHG

Luxury hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Kimpton Pittman Hotel – Downtown Dallas by IHG offers 165 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and complimentary bicycles.
Our customers tell us they can't get enough of Kimpton Pittman Hotel – Downtown Dallas by IHG's great location. During your stay, you're just a quick walk from Old Deep Ellum Historic District. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Deep Ellum Historic District and a 3-minute drive from Fair Park
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Pittman Hotel – Downtown Dallas by IHG offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. The luxury Kimpton Pittman Hotel – Downtown Dallas by IHG also features tour/ticket assistance, concierge services, and a front desk safe. Parking is available for a fee.

This 4.5-star Dallas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Kimpton Pittman Hotel – Downtown Dallas by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 45 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Rollaway bed fee: USD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Pittman Hotel
Kimpton Pittman Hotel – Downtown Dallas
Kimpton Pittman Hotel – Deep Ellum Dallas
Kimpton Pittman Hotel – Downtown Dallas by IHG Hotel
Kimpton Pittman Hotel – Downtown Dallas an IHG Hotel
Kimpton Pittman Hotel – Downtown Dallas by IHG Dallas
Kimpton Pittman Hotel – Downtown Dallas by IHG Hotel Dallas

Kimpton Pittman Hotel – Downtown Dallas by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1003 reviews
Rating 8 - Good. 128 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Actually the hotel was nice but it was super noisy outside the hotel, the down comforter was poor, the down was melted and stick together, the pillow smells.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location I like that it's by a variety of different places you can quickly grab something to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice modern hotel. Everything worked out really well. $50 to keep your vehicle overnight was excessive though plus the vallet tip
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, but the surrounding area in Deep Ellum feels unsafe for families
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Sep 2025

10/10 Excellent

Lesly

Stayed 1 night in Sep 2025

4/10 Poor

Jill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way over priced for what it was. Room was dark and cold. Towels were shredded. Front desk people looked like they had just gotten out of bed.
Stayed 1 night in Oct 2025

4/10 Poor

lambrini

Disliked: Amenities
Hotel was in an entertainment district and also lack of amenities in the room
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Location is ideal for walking to tons of bars/restaurants. The service was impeccable form the front desk, valet attendants, to the food service staff! Highly recommend and will be returning!
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the hotel and the restaurant. The staff were excellent - especially Hollie. It was the last day of our trip and a great place to experience Dallas. Would not hesitate to choose again.
Stayed 1 night in Oct 2025

10/10 Excellent

Marcos, The Woodlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

10/10 Excellent

Aric

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute amazing place to stay. Staff all attentive to needs. Elm and Good Restaurant excellent service, food and drinks. Thank you for making our stay the best.
Stayed 3 nights in Oct 2025

6/10 Okay

Arnold

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No desk in room no coffee maker not very clean
Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice rooms, staff needs training

Hotel and room were very nice and clean. 5 stars for the room, location and cleanliness. Where the hotel falls short is the training of the staff. They were very nice but portly trained. Check in resulted in a duplicate rewards account being created and no drink coupons that were supposed to be included. Not sure where the disconnect was but the staff were not interested in trying to resolve the discrepancy. Next interaction was breakfast. Cold coffee, no refills, had to ask for more cream, on and on. Staff very nice when we asked, but had no idea how service should work. 2 stars since they were nice when asked, but I would expect better service at a Kimpton. Checkout was another disappointment. Desk person took keys and dismissed us. I had to ask for a folio and clear up a charge—breakfast was not included as it was supposed to be. We pre purchased that as an add on. I had to correct that. I feel certain if I had not asked, there would have been a charge I would have had to deal with later. Overall, nice facility, staff just needs training.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time!
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms, restaurant and bar. Close to everything, we had a lovely time. Beds are very comfortable, bikes available
Stayed 1 night in Sep 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! Close to some really good food places
Stayed 1 night in Sep 2025

10/10 Excellent

Shayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the staff!! Love the room, everything was convenient
Stayed 3 nights in Aug 2025