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Shangri-La Resort, Shangri-La

4.5 star property

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Photo gallery for Shangri-La Resort, Shangri-La

Relax in the elegant lobby, featuring a central seating area with a sofa and patterned curtains, alongside a reception desk with a warm atmosphere.
Deluxe Mountain View King | Premium bedding, minibar, in-room safe, individually decorated
Swimmers can enjoy a refreshing dip in the pool surrounded by lush greenery and sleek, modern design.
Experience the elegant fusion of traditional and modern design in our beautifully appointed lobby.
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Free airport shuttle
  • Bar
  • Gym

Explore the area

Map
No. 1, Chicika Street, Jiantang Town, Deqin, Yunnan, 337009
  • Ganden Sumtseling Monastery
    ‪19 min walk‬
  • Diqing Museum
    ‪2 min drive‬
  • Dukezong Ancient Town
    ‪3 min drive‬
  • Gyalthang (DIG-Diqing)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Single Beds, Garden View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed, Garden View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Room with Balcony Twin

Garden View Room with Balcony Twin | Premium bedding, minibar, in-room safe, individually decorated

Garden View Room with Balcony Twin

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Panoramic Room Twin

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Panoramic Room Twin

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Mountain View Twin

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Mountain View Twin

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden View Room with Balcony King

Garden View Room with Balcony King | Premium bedding, minibar, in-room safe, individually decorated

Garden View Room with Balcony King

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Panoramic Room King

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Panoramic Room King

  • 45 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Mountain View King

Deluxe Mountain View King | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Mountain View King

  • 45 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

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About this property

Shangri-La Resort, Shangri-La

Luxury hotel connected to a shopping centre in Shangri-La with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Shangri-La Resort, Shangri-La offers 228 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 6 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.
With your stay at Shangri-La Resort, Shangri-La, you'll be connected to a shopping centre and within walking distance of Ganden Sumtseling Monastery. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Enjoy garden views while dining at 旅者酒廊
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Ganden Sumtseling Monastery and a few minutes from Dukezong Ancient Town
  • Free airport, train station pick-up and train station drop-off shuttle service
As a guest of Shangri-La Resort, Shangri-La, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and barbecue grills are also featured at the luxury Shangri-La Resort, Shangri-La. A roundtrip airport shuttle (available 24 hours), A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shangri-La hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
旅者酒廊 – Overlooking the garden, this bar only serves light fare.
Ani's Kitchen – Overlooking the garden, this buffet restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Free train station pick-up shuttle from 9:00 AM to 11:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 69 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ani's Kitchen
  • 旅者酒廊

Things to do

  • Billiards/pool table
  • Farming classes
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,667 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Hardwood flooring in public areas
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 9 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Resort, Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 69 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Resort, Shangri-La offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hylandia Shangri Hotel
Hylandia Shangri Shangri-La
Hylandia Shangri
Hylandia Shangri-La Hotel Shangri-La
Hylandia Shangri-La Hotel
Hylandia Shangri-La Shangri-La
Hylandia Shangri-La
Shangri-La Resort Shangri-La Deqin
Shangri-La Shangri-La Deqin
Shangri Resort, Shangri Deqin
Shangri-La Resort, Shangri-La Hotel
Shangri-La Resort, Shangri-La Deqin
Shangri-La Resort, Shangri-La Hotel Deqin

Shangri-La Resort, Shangri-La Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, room comfort

Very pleasant stay because of the hotel staff

The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover.
Stayed 5 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Room comfort

Not a 5 Star Hotel

I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good

In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.
Stayed 6 nights in Sep 2019

10/10 Excellent

Tadeusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Addison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent food options and wonderful staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Tiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay

Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest. The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better.
Stayed 1 night in Nov 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room

Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime.
Stayed 1 night in Aug 2019

6/10 Okay

Evelyn

Liked: Staff & service
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so comfortable to stay there and the breakfast is very delicious.
Stayed 3 nights in Apr 2019

10/10 Excellent

WENG SOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, as to be expected of a Shang. Comfortable room, knowledgeable and friendly staff, and great breakfast spread. Nothing to complain about. You pay for what you get, no unpleasant surprise and this is certainly well within our expectation. We wandered around the hotel vicinity, within 5 mins walk, discovered a local market around the corner that is truly fascinating, If you have 1 hour to spare, worth exploring!
Stayed 1 night in Mar 2019

10/10 Excellent

Chiao Chiao

Shangri-la lived up to its name.

We had a really wonderful stay. The hotel is mmaculately clean and beautiful. The staff were really helpful and efficient.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained hotel in a good location

Good location and short walk to the old town. Room was clean and well maintained. It was also a nice touch that the room came with a humidifier as the air was rather dry in Shangri-La. Service was good except during breakfast when we had to try a few times to get the staff attention as they were all busy clearing tables (possibly rushing for lunch prep since we were down for breakfast later).
Stayed 1 night in Jun 2018

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in Shangrila

I believe it's the best hotel in Shangrila. The service is good, hotel is very beautiful, room is very good, clean. You won't find other hotel like Hylandia in Shangrila
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not the usual Shangrila!

Hotel is pretty big n nicely renovated but very short of staff, walked into hotel with no bell captain service, only one staff manning reception desk
Stayed 1 night in Jun 2017

10/10 Excellent

Tang Chun Sing, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-la in Shangri-la.

Checked in and out fast and seamless. Friendly and courteous staff. The decorations and designs of the hotel unique and befitting of the region it is located. The heating facility in the room brought much comfort in this cold region. Complimentary breakfast though had limited choice was quite good and delicious. Plentiful surrounding amenities and quite easy to hail a taxi to area of interest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyable stay at Shangrila hotel in Shangrila

We stayed at Hylandia for 2 days in Jan and enjoyed our stay there very much. A cosy and comfortable stay at hotel matters a lot at high altitude and freezing weather and Hylandia has definitely exceeded our expectation. I love the artistic decoration throughout every corner of the hotel including the lobby, lounge, corridor and interior design of the hotel room. The buffet meal and hotpot dinner being served in the hotel was great and being offered at a very reasonable price. Our departing flight from Diqing was in late evening and the hotel kindly accommodated a late checkout and offered free transfer to the airport. Would definitely recommend Hylandia if anyone want to stay in the Shangrila downtown area where it is close to the DuKeZong ancient town and Songzanlin temple (around 15 min car ride).

10/10 Excellent

MING WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Moon Ha Monlisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Long Thiam

Liked: Cleanliness
Overall condition is good, but, not a up to date hotel, opened since 2015, but facility is considered old. Need some effort to bring up the facility. Bath tub also not working.
Stayed 1 night in May 2024

10/10 Excellent

Ai Sin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La Hotel in Shangri-La

This is a very premium Shangri-La experience in Shangri-La. Love the stay of this hotel. This hotel is also located at a strategic location.
Stayed 1 night in Dec 2023

10/10 Excellent

Chenguang, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service
Stayed 1 night in Jul 2022