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URBAN Al Khoory Hotel

3.0 star property
VIP Access

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Photo gallery for URBAN Al Khoory Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Hallway
Lounge
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
Al Waha Street, Dubai, Dubai
  • Place, Kite Beach
    ‪6 min drive‬
  • Place, Burj Khalifa
    ‪6 min drive‬
  • Place, Dubai Mall
    ‪7 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Skyline Premium Room, Burj Khalifa View

Skyline Premium Room, Burj Khalifa View | Minibar, in-room safe, desk, laptop workspace

Skyline Premium Room, Burj Khalifa View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Skyline Room, Burj Khalifa View

Skyline Room, Burj Khalifa View | Minibar, in-room safe, desk, laptop workspace

Skyline Room, Burj Khalifa View

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

URBAN Al Khoory Hotel

Hotel in Dubai with fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
URBAN Al Khoory Hotel offers 92 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at URBAN Al Khoory Hotel. During your stay, you'll be close to Burj Khalifa. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Burj Khalifa and 10 minutes from Dubai Mall
  • Airport shuttle service available for a fee
URBAN Al Khoory Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 990 square feet (92 square metres) and includes conference space. The business-friendly URBAN Al Khoory Hotel also features multilingual staff, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
URBAN Al Khoory Hotel has a restaurant on site.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 May to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at URBAN Al Khoory Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.
  • A damage deposit of AED 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 50 for adults and from AED 25 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
URBAN Al Khoory Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served or allowed at URBAN Al Khoory Hotel.

Property is also known as

URBAN Al Khoory Hotel Hotel
URBAN Al Khoory Hotel Dubai
URBAN Al Khoory Hotel Hotel Dubai

Reviews

URBAN Al Khoory Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 256 reviews
Rating 8 - Good. 58 out of 256 reviews
Rating 6 - Okay. 22 out of 256 reviews
Rating 4 - Poor. 8 out of 256 reviews
Rating 2 - Terrible. 11 out of 256 reviews

Reviews

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
Nice jotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Alisher, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that
Stayed 3 nights in Jun 2025

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness
You could not charge food on your room. There were no US TV English channels and you had to mirror your computer to watch anything in English. The breakfast was the same every day and really needed to be changed up...it is a 3-star and not any more than that.....the staff was friendly, not overly friendly...... again a 3-star and that is what you are getting for your price.
Stayed 18 nights in May 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay was okay. The staff was lovely but unfortunately our dinner was unpleasant. We ordered fish and chips which was oily and not pleasant to eat. The breadrolls that came with the soup was still frozen. I am still waiting for my deposit to be refunded after 6 days.
Stayed 4 nights in May 2025

10/10 Excellent

Mhelva

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Approachable receptionist and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Zuriel

Stayed 5 nights in May 2025

10/10 Excellent

ayse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Zuriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out friendly stuff spent almost 2 weeks here. Love it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Peaceful and quiet. Good amenities and great gym. The Spices restaurant is very affordable and tasty
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Apr 2025

10/10 Excellent

Fatum

Stayed 5 nights in Apr 2025

10/10 Excellent

Zamarod

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Hsiao Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good satisfaction
Stayed 1 night in Feb 2025

10/10 Excellent

MUHAMMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean Hotel

Nice hotel with friendly staff Clean quiet and new I like it
Stayed 5 nights in Feb 2025

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Urban Al Khrooy in Dubai, and I can confidently say it was one of the worst hotel experiences I’ve ever had. First, when I checked in, the receptionist enthusiastically told me I had a “beautiful view.” Imagine my disappointment when I got to my room and looked out the window—only to see an empty lot. Not exactly the stunning Dubai skyline I was expecting. Then, I had reservations within the hour, so I was in a rush to shower and get ready. I stepped out of the shower, went to grab the iron—except there wasn’t one. What kind of hotel doesn’t have an iron in the room? I called the front desk, and they assured me they’d send one up. Fine. But the next morning, as I was hurrying to leave, I noticed the iron was gone. Apparently, housekeeping takes the iron every time they clean the room. This happened every single day of my six-night stay. Every. Single. Day. Who thought this was a good policy? On top of all that, the room smelled awful. It reeked of damp carpet the entire time. I complained to the receptionist, who said they’d have the cleaning team “take a look.” But instead of offering me a different room or actually fixing the problem, nothing changed. I assume all the rooms must smell just as bad. Between the misleading check-in, the disappearing iron saga, and the disgusting odor, I would never recommend this hotel to anyone. Save yourself the frustration and book literally anywhere else.
Stayed 6 nights in Feb 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern rooms, make sure to add the buffet to your booking. Extensive breakfast options. The rooftop pool has a direct view of the Burj Khalifa.
Stayed 6 nights in Feb 2025

6/10 Okay

Rafik

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unprofessional reception staff

Except the unprofessional and no respect attitude from Reception individuals Meehan and eventually her manager Shaheeh (hope I got their names correct), overall stay was okay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its clean, quiet and area feels safe. Staff were very friendly and accomodating, specially Rakesh,Neha and Romeo at the front desk.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was really excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Aminata Morlina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was Great. Great Customer Service. Their food is top notch, they provide lots of options for Breakfast. Will definitely recommend.
Stayed 11 nights in Jan 2025