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Best Western Plus Rio Grande Inn

2.5 star property

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Photo gallery for Best Western Plus Rio Grande Inn

Exterior
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, individually decorated, individually furnished, desk
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
400 E 2nd Ave, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪7 min walk‬
  • Place, Animas River Trail
    ‪7 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

9.0 out of 10
Wonderful
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(80 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, 3-minute walk to Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Rio Grande Inn. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Durango and Silverton Narrow Gauge Railroad and 7 minutes on foot from Durango Arts Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Rio Grande Inn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Best Western Plus Rio Grande Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dheeraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking problems on the property
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelsey

Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness
The balcony view was of a building being renovated, but I still like having access to the open air.
Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was beyond impressive. Very clean, very comfortable, and in the perfect spot to walk to attractions and restaurants. We enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathryn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great hotel. Good breakfast, clean pool and hottub. Rooms are always clean and within walking distance of everything.
Stayed 2 nights in Oct 2025

4/10 Poor

james

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
For a BW Plus we were very disappointed. The mattress was in poor condition. One side was collapsed and my wife had a hard time sleeping on it. The room A/C was extremely noisy and there was no way to program it to provide a low fan speed for the white noise that I like sleeping with. Also, the shower had dispensers for shampoo, conditioner and body wash. the body wash dispenser was empty. Very disappointing given the extremely high cost for the room.
Stayed 2 nights in Oct 2025

4/10 Poor

Lana

Liked: Cleanliness, staff & service, amenities
Beds are uncomfortable. But the stuff is great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theodore

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

8/10 Good

STEVE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good and staff friendly. View from balcony wasnt good but werent there alot. I asked for room to be cleaned in middle of our stay and wasnt. They cleaned day before our departure which i thought was a waste of fresh linens etc. Rest was great!! Would stay again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here to attend a function at the Elks Lodge. It was clean and the staff was very friendly.
Stayed 1 night in Oct 2025

8/10 Good

Korri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in process. Friendly staff. Front desk clerk went over everything from WiFi password to pool hours to breakfast & happy hour deal, very informative. Hotel is older but updates are nice. Very walkable from the train & all around the downtown area. Close to so many dinner & drink options.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Travelled with partner
No accommodations for handicapped 😠
Stayed 2 nights in Sep 2025

2/10 Terrible

Stella L

Travelled with family
Disliked: Staff & service
I checked in online and on my messages to the Hotel I stated we would be in very late. We ended up having car problems and didnt check in until Saturday. When we went in to get our room key the attended told us our reservation was canceled. He wanted to charge us an additional room charge of $300.00. I know I paid extra for protection. I need to get a refund for out hotel. Please let me know what you can do. Thanks Stella L Rivera 505-463-6953
Stayed 2 nights in Sep 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Best Western.

Breakfast was great if you get there before 8:30am, do not expect much after that even though it goes until 9:30. View was good.
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
3rd time to stay there and will keep coming back.
Stayed 2 nights in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the help yourself coffee dispenser near the elevator. Breakfast was ok, nothing special. There should be more outlets to accommodate electronic devices. One day, upon return to the room there was a foul odor in the room - A sewer smell. We opened two doors to clear the air. Management offered to move us. We declined and the odor did not repeat.
Stayed 3 nights in Sep 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gteat breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy, Durham

Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice & clean rooms. Good breakfast.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jennifer

Travelled with partner
I had a room by the front desk really noisy after hours early in the am I needed a good nights rest after a long drive and I didn’t get that.
Stayed 1 night in Sep 2025

10/10 Excellent

Bradford, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about it except the air conditioner unit in my room was just a little bit
Stayed 2 nights in Sep 2025