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Hotel Bannatyne Durham

3.0 star property

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Photo gallery for Hotel Bannatyne Durham

Restaurant
Reception
Fitness facility
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Body treatments, hot stone massages, Swedish massages, body wraps

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping

Explore the area

View in a map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Top Gear Karting
    ‪6 min walk‬
  • Place, Sherburn Leisure Centre
    ‪2 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Bannatyne Durham

This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room and massage/treatment rooms.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bannatyne Durham. During your stay, you'll be within walking distance of Top Gear Karting. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Treat yourself to hot stone massages, body treatments or facials at the spa
  • Services include luggage storage
  • On-site recreation includes a gym, a steam room and a playground
  • 13 minutes on foot from Top Gear Karting and a 4-minute drive from Durham University
Hotel Bannatyne Durham offers its guests a full-service spa, a steam room, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a hair salon and a lift. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 3-star Durham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • Dining venue
  • Fitness facilities
  • Swimming pool
The following facilities are closed for New Year's Day:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 993 reviews
Rating 8 - Good. 344 out of 993 reviews
Rating 6 - Okay. 186 out of 993 reviews
Rating 4 - Poor. 60 out of 993 reviews
Rating 2 - Terrible. 32 out of 993 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

John Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food service in the Spa cafe and bar was poor. The staff seemed to be unfamiliar with areas of the job, attendance to potential customers poor at times, i.e, serving staff not behind the counter but in the kitchen area no means of calling them, e.g. a bell, ordered food detail wrong more than once, long waiting time for drinks and food. Observed servive staff handling unwrapped baked goods items with bare hands, not using tongs. Overall cafe service was poor.
Stayed 2 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.
Stayed 1 night in Oct 2025

8/10 Good

Angela

Stayed 1 night in Sep 2025

8/10 Good

Cairine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean friendly. The reception staff were delightful and so very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

ASHANK

Stayed 1 night in Sep 2025

8/10 Good

Philip

Stayed 1 night in Oct 2025

6/10 Okay

Martynas

Business traveller
Disliked: Staff & service, property conditions & facilities
Check-in was good, but the toilet was a bit of a problem. The flush buttons didn’t work; you needed both hands and pressed both buttons to flush. I had to take a shower before going to sleep, and the water drained so slowly that I had to switch it off to wait for it to drain, afraid it would overflow. Standing in water was unpleasant, but the worst part was that I went to the receptionist to complain, and she explained that the flushes would be gradually changed throughout the hotel (I won’t comment on that). She also said someone would look into the water issue. After a long day at work, I returned and asked a new receptionist if the problem had been fixed. She didn’t know anything; no one had mentioned it before, and nothing was written in the book. She said she would speak with the manager tomorrow. (I was there for three nights, and no one came to fix or talk to me. I can’t understand how a hotel like this, without breakfast (I know I had to go to the spa), can have three stars. Unfortunately, it was the worst stay of the year for me.)
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant spacious room with comfortable bed. Dated decor. Restaurant is across the car park in the health club not in the hotel itself.
Stayed 1 night in Oct 2025

4/10 Poor

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, staff & service
The spa is in a different building and closes at 8pm at the weekend. Breakfast took 40 minutes from the spa restaurant, allow plenty of time. Fire alarm went off at 1.15am, no reason given when checked out. Rooms are clean with usual tea/coffee facilities. Large walk in shower. 7-8minute drive away from Durham City Centre.
Stayed 1 night in Sep 2025

10/10 Excellent

anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and clean room.
Stayed 1 night in Sep 2025

8/10 Good

Isobel

Stayed 4 nights in Sep 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with helpful staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for uni visit

All as described/expected
Stayed 1 night in Sep 2025

8/10 Good

Mr Cyrus

Stayed 1 night in Sep 2025

8/10 Good

Melony

Stayed 3 nights in Sep 2025

8/10 Good

Lou

Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.
Stayed 2 nights in Sep 2025

6/10 Okay

Caroline

Travelled with family
Liked: Cleanliness, staff & service
Staff were very welcoming and also helpful over the phone.
Stayed 1 night in Aug 2025

4/10 Poor

ashley

Stayed 1 night in Aug 2025

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