Radisson BLU Hotel Durham

4.0 star property

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Photo gallery for Radisson BLU Hotel Durham

Lobby
Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Front of property – evening/night
Exterior
Serves lunch and brunch

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Frankland Lane, Durham, England, DH1 5TA
  • Place, Durham Castle
    ‪8 min walk‬
  • Place, Durham Cathedral
    ‪10 min walk‬
  • Place, Durham University
    ‪18 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪35 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Premium Room, River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Superior Room, River View

8.6 out of 10
Excellent
(22 reviews)
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About this property

Radisson BLU Hotel Durham

Hotel in Durham with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Radisson BLU Hotel Durham offers 207 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lime House Spa has 4 treatment rooms. Services include deep-tissue massages, body wraps and detox wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Radisson BLU Hotel Durham. During your stay, you're just a quick walk from Crook Hall and Gardens. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at Collage Restaurant, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to detox wraps, massages or body wraps at Lime House Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Crook Hall and Gardens and 6 minutes on foot from Gala Theatre Durham
Radisson BLU Hotel Durham offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the business-friendly Radisson BLU Hotel Durham. For a fee, parking is available.

This 4-star Durham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Collage Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.
The Bar – This bar specialises in local cuisine and serves brunch and lunch. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 14 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Collage Restaurant
  • The Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways (89 centimetre high)
  • Lift (165 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.90 per person
  • Self-parking fee: GBP 14 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Durham Radisson BLU Hotel
Radisson BLU Durham
Radisson BLU Hotel Durham
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham
Radisson Durham
Radisson Blu Durham Durham
Radisson BLU Hotel Durham Hotel
Radisson BLU Hotel Durham Durham
Radisson BLU Hotel Durham Hotel Durham

Radisson BLU Hotel Durham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

AS

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really comfortable and clean. Excellent location and Alex at reception was great. Nice breakfast choices. Comfy bed.
Stayed 1 night in Aug 2025

4/10 Poor

Ellie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Reception staff were quite rude and unhelpful. Check in was supposed to be from 2pm, room still wasn’t ready at 3:15pm. Key card kept disabling so had to keep getting it reactivated at reception. Only 1 lift worked so it always took a while to go anywhere. Expensive for the service that was delivered!!
Stayed 4 nights in Aug 2025

6/10 Okay

Lincoln

Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay in Durham

Really great location for the town Cracking breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Paul, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upscale hotel with large rooms. Good work desk and internet. Breakfast had lots of choices, both hot and cold. Nice location along canal, with a reasonable (if uphill) walk into town, towards the cathedral. Getting to the hotel by foot from the station more challenging due to the hill nature of town, and construction blocking various access ways.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley, Gateshead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel had a lovely relaxing stay
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Quality all round
Stayed 2 nights in Aug 2025

6/10 Okay

Penelope

Liked: Cleanliness, property conditions & facilities
The parking facility’s need updating. It’s advertised as being £14 for overnight residents but it is not. The hotels excuse they don’t own the parking. This is disinformation as the advertised rate is incorrect. For overnight we paid £28
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities
Booked twin rooms but assigned doubles. Staff corrected this within 5 minutes. Great location. Nice gym.
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and huge room

The hotel was very nice and centrally located. We would definitely stay here again. The only issue we had was the air conditioning was not working properly in the room on either night even after maintenance looked at it. The hotel made every effort to correct the issue and we’re very easy to work with.
Stayed 2 nights in Aug 2025

4/10 Poor

Corynne Therese, Raymond

Stayed 5 nights in Aug 2025

10/10 Excellent

Keith, Rosman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make certain you had whatever you needed
Stayed 4 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I requested “special treatment” via the booking service as it was our wedding anniversary and received nothing. I requested a river view on arrival and were told there were none left, totally disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Lovely well-situated hotel

Bright, spacious room in this lovely hotel. Bar area works v well and it’s nice to be able to sit outside. Excellent central location means you an walk everywhere. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy, Helensburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool, spa treatment, decent bar drinks and snacks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lance

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jul 2025