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The Grand Hotel Eastbourne

5.0 star property

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Photo gallery for The Grand Hotel Eastbourne

On the beach
Reception
Bar (on property)
2 restaurants, breakfast served
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Pool

Explore the area

View in a map
King Edwards Parade, Eastbourne, England, BN21 4EQ
  • Congress Theatre
    ‪5 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪8 min walk‬
  • Eastbourne Pier
    ‪13 min walk‬

Room options

View all photos for Classic Superior Room

Classic Superior Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Superior Room

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room - Side Sea View

Classic Room - Side Sea View | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room - Side Sea View

9.6 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Classic Seaview Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Classic Seaview Room

7.6 out of 10
Good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Side Sea View

Junior Suite Side Sea View | 1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite Side Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse (Penthouse)

Penthouse (Penthouse) | 1 bedroom, premium bedding, in-room safe, individually decorated

Penthouse (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite (Master)

7.0 out of 10
Good
(2 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite

8.6 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Inland Room

Superior Inland Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Inland Room

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Grand Hotel Eastbourne

Luxury hotel on the beach, with indoor pool
Catch some rays at the beach or spend the day relaxing at The Grand Hotel Eastbourne's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Grand Hotel Eastbourne offers 152 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Grand Hotel Eastbourne. During your stay, you're just a quick walk from Western Lawns. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Steps from Western Lawns and Eastbourne Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Grand Hotel Eastbourne offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a hot tub, and a steam room are also featured at the luxury The Grand Hotel Eastbourne.

This 5-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:30 AM.
Mirabelle Restaurant – This fine-dining restaurant serves lunch and dinner. Reservations are required.
Garden Grill – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill
  • Mirabelle Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1875
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Pets are not permitted in the common areas of the property.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 05 April and close on 13 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eastbourne Grand Hotel
Grand Eastbourne
Grand Hotel Eastbourne
The Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel
The Grand Hotel Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel Eastbourne

The Grand Hotel Eastbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were exceptional. Attentive, smiley, knowledgeable, friendly, and efficient. Poached eggs on one day were the best ever. The hotel is a step back in time and the management have organised it well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Fabulous hotel, lovely rooms, great breakfast
Stayed 3 nights in Jun 2025

6/10 Okay

Kasipathy, CATERHAM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The product does not match the price The suites are in a desperate need of a upgrade. Everything looks so tired.
Stayed 2 nights in Jun 2025

4/10 Poor

Allan

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Room 102 - Very Unfriendly !

ROOM 102 - NOISY Pigeons, From 4.30am onwards, despite continual "shooing away!'. No Double glazing. They don't seem to be around in the Quad during the middle part of the day - when I took the picture. BLACKOUT - Ineffective due to shape of window recess. BATHROOM - Insufficient shelf space around sink. QUIET ROOM REQUESTED - So in addition to Pigeons, a lot of noise from room above(bumping & banging), largely due to old floorboards - Should be upgraded as each room is refurbished. A Hook on the inside of Bathroom Door would be nice, as would a Larger TV. FINALLY - Room Service Tray, nice & large, but didn't really fit comfortably onto Desk or Round Table, & actually resulted in a spill ! These problems are readily VERIFIABLE, I have not exaggerated any of my concerns. Most if the PROBLEMS are not too difficult to remedy, or work around, particularly if accurate accounts/problem areas are recorded for EACH room, and born in mind when matching Visitors Requirements. However, the Noise issues & inadequate BLACKOUT Blind, are areas which require URGENT attention. The staff were friendly and helpful and the dining experience was pleasant, It's just rather a shame that in terms of the Room, this lovely old Hotel, at which I have had many pleasant experiences in years gone by, she does seem to have lost her halo at the present time. It would be nice to hear that these problem areas are being rectified, so that I would feel comfortable about staying there again in future.
Blackout Blind! Small TV
Pigeon Quad ! Sink lacking Shelf Space !
Limited Size Table Tops (for Room Service Tray!)
Stayed 1 night in May 2025

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Anna, Purley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable hotel for a relaxing break.
Stayed 1 night in May 2025

8/10 Good

Nish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, the property is very grand including the dining room and lobby. Room itself slightly outdated but lovely amenities. Spa area also slightly outdated but enjoyable. Staff were wonderful!
Stayed 1 night in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was ok and the public rooms very good. What you would expect from the era the hotel was built. Bar was fine but expensivd and breakfast a bit of a lottery. We reserved a table for our ladt morning only to find it had been taken by a single person keen to film/ photo his experience - our reservation was of no concern to the staff. Our breakfast was good and liked the late finish - 10:30 am but service was intermittent. Like the hotel but expensive.
View from our room window once through the 'non retratable blind' This is what you get from a non Seaview room.
Room was ok,good bed but bland view from the bed.
Stayed 3 nights in May 2025

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness
Massive hotel. Service is ok. Only concierge is helpful even though they have to do multi tasks. Such as parking allocation, helping guests with their luggage to their room and at check out. I booked a classic superior room according to Expedia but upon check in, the reception said it was a class room in their booking system. The room size and layout of two rooms have a lot of difference. But the reception gave me 2 rooms to choose but none of them would look similar to what I booked. At the end, I chose the classic room because it had air con in the room and it was modern and clean. And it was ok. The Grand hotel is fine with people looking for old fashion hotels and don’t mind overpriced room rate. But one need to be aware of the dated exterior and renovation is underway. The front desk staff somewhat not as the same par as when it’s in busy check in time, they don’t want to spend too much time with you if you have problems. To be fair, there were only 2 ladies at check in desk.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is wonderful with as many of the original features on display. The rooms are spacious and in keeping with a period hotel. Excellent bathroom, comfy bed. The windows are old single glazed sash windows and rattle in the wind. However a couple of stratigicly placed teaspoons stopped the rattles. Breakfast is amazing something for everyone. The staff are amazing as the guest is their most important focus. All reflected in the price. Top marks
Stayed 1 night in May 2025

10/10 Excellent

Helen

Beautiful and Elegant seafront hotel

The Grand is a very lovely hotel which has kept its feeling of grandeur from times gone by without being old fashioned or shabby. It has a quiet elegance with exceptional decor and service.
Stayed 2 nights in May 2025

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel is under renovation, unfortunately the property is very run down. We decided to cut the stay short
Stayed 2 nights in May 2025

4/10 Poor

Hayleigh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed only for one night for husband birthday And I booked to stay in the classic queen bed bedroom but the bed was not a queens bed it was to single beds pushed together to make a big bed with a zip in the middle of the bed to join it together it was a very bad night sleep we both did not sleep as we both keep sliding in to the middle of the bed on to the zip in the middle it was a very big dip in the middle of the bed it was not comfortable and both did not sleep plus there was mad marks yellow marks on the walls I would say from water leaks plus we had to very bad dirty tea spoons in room so we could not have a coffee when we arrived we had to go and get them to change them plus we had no hot water when we arrived and they had to sort that out as well The room is not 5 stars it was more of a 2 maybe a 3 star But the hotel is under going work on out side and on stairs But the pool area was nice and used that The breakfast was nice But everything closes at 9.00pm And if u are a person how likes luxury and a good night out then this hotel is not for u as restaurants close at 9.00pm and drinks bar around just after 11pm there is not night live no music or shows or and entertainment So if u want to relax and go to bed early then this place is what u are looking for if u are not looking for luxury and a good night sleep
Stayed 1 night in May 2025

10/10 Excellent

P

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Grand - have stayed here around 30 times and love it.
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel & we upgraded and had a superb sea view. Very good facilities. Excellent breakfast, because the Hotel was quite quiet on our visit, the already huge dining / breakfast room seemed even bigger & therefore lacked a little bit of atmosphere. Could easily be sectioned off during the quieter periods. Would happily return to The Grand Hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position on the seafront Staff were all friendly and very welcoming
Stayed 1 night in May 2025

10/10 Excellent

Gary

Stayed 1 night in Apr 2025

4/10 Poor

Emma

Travelled with family
This didn’t feel like a 5 star experience. The hotel is tired, staff are nice but the service is average and it feels understaffed. Overall it was expensive and disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
All great
Stayed 1 night in May 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room we opted for was rated as De Lux which we thought was rather over the top. The bed in the room was designated a double bed but in fact it was the smallest double we have ever tried to sleep in. Also the absence of a refrigerator was also unusual in a room designated De Lux. The food was reasonably good but rather over priced and the wine was riidiculously over priced. Having lived in South Africa for over 30 years we were aware that a bottle of Robertson Sauvignon Blanc would cost around around R150. Obviously transport costs would inflate the price but we would not have thought it would jump from R150 to R1080 plus 12.5% service charge. I would mention that Robertson wine was not particularly highly rated as it was seen as just an average every day drink. Many apologies for appearing to be rather negative in our assessment of this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

TERRY

All the are polite and helpful, evening meals are excellent, had a great time, although have been several to the hotel and looking forward to the next.
Stayed 2 nights in Apr 2025