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Hampton Inn & Suites by Hilton Edmonton/West

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Edmonton/West

Lobby
Standard Two Queens | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
18304 100 Ave Nw, Edmonton, AB, T5S1A2
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Accessible King

In-room safe, desk, iron/ironing board, free WiFi

Accessible King

9.4 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

In-room safe, desk, iron/ironing board, free WiFi

Standard King

9.6 out of 10
Exceptional
(51 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King w/sofabed

Studio King w/sofabed | In-room safe, desk, iron/ironing board, free WiFi

Studio King w/sofabed

9.6 out of 10
Exceptional
(15 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Two Queens

Standard Two Queens | In-room safe, desk, iron/ironing board, free WiFi

Standard Two Queens

9.0 out of 10
Wonderful
(99 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Queens

Accessible Two Queens | In-room safe, desk, iron/ironing board, free WiFi

Accessible Two Queens

9.0 out of 10
Wonderful
(20 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Two Queens/sofabed

Studio Two Queens/sofabed | In-room safe, desk, iron/ironing board, free WiFi

Studio Two Queens/sofabed

9.6 out of 10
Exceptional
(33 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites by Hilton Edmonton/West

Hotel with free breakfast, near West Edmonton Mall
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a children's pool are on-site. Housekeeping is available once per stay.
Hampton Inn & Suites by Hilton Edmonton/West offers 103 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Smart televisions come with cable channels and pay-per-view films.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided once per stay.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites by Hilton Edmonton/West. During your stay, you'll be close to West Edmonton Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hampton Inn & Suites by Hilton Edmonton/West offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn & Suites by Hilton Edmonton/West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (106 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 70.00 per pet, per stay (maximum CAD 100.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 70.00 per pet, per stay (maximum CAD100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
This property does not accept cash or debit cards for bookings where payment for the stay will be made on site or for the security deposit.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Edmonton/West
Hampton Inn Hilton Edmonton/West
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Edmonton Hampton Inn
Hampton Inn & Suites By Hilton Edmonton/West Alberta
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn And Suites Edmonton/West
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Hampton Inn Hotel Edmonton
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Hampton Inn Hilton Edmonton/West Hotel
Hampton Inn Hilton Edmonton/West Edmonton
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Hampton Inn & Suites by Hilton Edmonton/West Hotel
Hampton Inn & Suites by Hilton Edmonton/West Edmonton
Hampton Inn & Suites by Hilton Edmonton/West Hotel Edmonton

Hampton Inn & Suites by Hilton Edmonton/West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Denny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Aug 2025

2/10 Terrible

Grace

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk service is excellent. Room is clean. No microvawe in the room to reheat your soup or coffee. You have to go besides the small space in the front desk to reheat your food. We've been to many hotels and this is my first time to encounter a hotel that has a barn sliding and no lock door of a washroom. I am not totally happy with their room so we have to check out the following day and move to different hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Idona Marie

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hampton Inn. Good location and friendly staff. Love the coffee and the breakfast. Will be back
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Etta

Liked: Property conditions & facilities
Great bed and pillows
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so warm and welcoming. Cora at the front desk is gold! The hotel was very clean and comfortable but the staff went above and beyond to make our stay wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wande

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because there are so many stores around and it is close to west edmonton mall.
Stayed 5 nights in Jul 2025

8/10 Good

Mebrat

Travelled with family
Liked: Amenities
Nothing new ....
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay. Beds were very comfortable. Breakfast has great selection, although the food was a bit cold sometimes. Overall, very good. A fair amount of homeless population around the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

René Mauricio Artiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with amazing staff!
Stayed 4 nights in Jul 2025

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and service has been great
Stayed 1 night in Aug 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Lots of options and items were replenished as needed. The staff was friendly and kind. The pool was fun and the late night option for a swim is appreciated. Highly recommend and will stay again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Bei

Stayed 3 nights in Aug 2025

10/10 Excellent

Ben

Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay with 3 kids this summer. Pool is small but fun and rooms clean and well equipped. Was extremely busy when we were there but staff was lovely and hotel was clean and well staffed. Generous breakfast buffet was also enjoyed by all!
Stayed 1 night in Aug 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
It was family friendly, clean, organized, comfortable beds, nice pool, good breakfast and good customer service. I would definitely recommend staying here!
Stayed 3 nights in Aug 2025

8/10 Good

jaspreet

Stayed 1 night in Aug 2025

6/10 Okay

Linsey

Stayed 3 nights in May 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Trista

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great with younger kids. There is a mushroom shallow area separate from the main pool. The pool deck is very slippery though. Breakfast was good. Very busy and oddly not enough chairs in the seating area, but it was included which was nice.
Stayed 3 nights in Jul 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stat! The breakfast was not the best this time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dyna May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Very polite and welcoming! Cleanliness of room was okay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness
Elevator didn’t want to work and 3 staff stood behind the counter watching us and never offered any help
Stayed 1 night in Jul 2025