Hampton Inn & Suites by Hilton Edmonton/West

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Edmonton/West

Lobby
Studio Two Queens/sofabed | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
18304 100 Ave Nw, Edmonton, AB, T5S1A2
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

Accessible King

9.4 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Standard King

9.6 out of 10
Exceptional
(55 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Studio King w/sofabed

9.6 out of 10
Exceptional
(18 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Two Queens

9.0 out of 10
Wonderful
(105 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Accessible Two Queens

9.0 out of 10
Wonderful
(20 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Two Queens/sofabed

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites by Hilton Edmonton/West

Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a children's pool are on-site. Housekeeping is available once per stay.
Hampton Inn & Suites by Hilton Edmonton/West offers 103 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions come with cable channels and pay-per-view films.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided once per stay.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites by Hilton Edmonton/West. During your stay, you'll be close to West Edmonton Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hampton Inn & Suites by Hilton Edmonton/West offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn & Suites by Hilton Edmonton/West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (106 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 70.00 per pet, per stay (maximum CAD 100.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 70.00 per pet, per stay (maximum CAD100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
This property does not accept cash or debit cards for bookings where payment for the stay will be made on site or for the security deposit.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Edmonton/West
Hampton Inn Hilton Edmonton/West
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Edmonton Hampton Inn
Hampton Inn & Suites By Hilton Edmonton/West Alberta
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Hampton Inn Hilton Edmonton/West Hotel
Hampton Inn Hilton Edmonton/West Edmonton
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Hampton Inn & Suites by Hilton Edmonton/West Hotel
Hampton Inn & Suites by Hilton Edmonton/West Edmonton
Hampton Inn & Suites by Hilton Edmonton/West Hotel Edmonton

Hampton Inn & Suites by Hilton Edmonton/West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1106 reviews
Rating 8 - Good. 264 out of 1106 reviews
Rating 6 - Okay. 80 out of 1106 reviews
Rating 4 - Poor. 27 out of 1106 reviews
Rating 2 - Terrible. 31 out of 1106 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy room, fan in room very noisy needed service. Could hear people above and beside us . Traffic noise very loud. Friendly staff but. Very poor nights sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Krisha

Stayed 2 nights in Nov 2025

10/10 Excellent

Susan, Fort McMurray

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During Day it should be 2 people working at front desk.
Stayed 2 nights in Nov 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2025

10/10 Excellent

vaneet

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire party of 7 took advantage of the incredible waffle station. Just as good as advertised!
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Clean and friendly staff
Stayed 2 nights in Nov 2025

2/10 Terrible

ABEL

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, our stay wasn’t a good experience. We had to ask house keeping to come and change sheet set because beds had stains. 🙄 I always sanitize everything, so we stayed in that room. Next day we were out most of day, when we came back, room wasn’t done, clean, nor ready. Call again from desk their answer was that the house keeper was bey busy and did not have time to clean. My husband did the beds for us. Next day, during check out, they apologized and offered a credit. I don’t need a credit, I needed a comfortable and clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stain on bed blanket Friendly staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our stay was ruined by the 8-12 year old hockey teams that the staff refused to do something about. From about 8pm until well after midnight both nights, kids were running around every floor screaming in the hallways, knocking on and slamming doors while the parents sat drinking at the tables right in front of the check in desk. We spoke with the kids, some parents, and the front desk numerous times. We used the hotel's text line during the day to try and prepare for the second night. Nothing stopped the noise. I understand staff probably doesn’t feel that their pay justifies dealing with these people, but the hotel needs to step up. Threaten extra charges if you need to. The pool was also over run with unparented, loud, and obnoxious kids. Do NOT stay here if a lot of noise, running, and screaming into the night bothers you.
Stayed 2 nights in Nov 2025

8/10 Good

Laura Charlotte

Liked: Cleanliness
Stayed 2 nights in Nov 2025

8/10 Good

Lucy

Liked: Amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 2 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Water pressure was poor. Otherwise everything was great
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Nov 2025

8/10 Good

Kamil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay Everytime, I Forgot a suit.. called back a week later. They still had it. Great team!
Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Stayed 1 night in Nov 2025

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great pool for kids. Good breakfast spread and quiet/ convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tammie

Stayed 2 nights in Nov 2025

10/10 Excellent

Petro, Calgary

Stayed 1 night in Nov 2025

10/10 Excellent

Beverley

Super helpful and friendly receptionist at front desk - philopino I believe.
Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Decent breakfast.
Stayed 3 nights in Nov 2025

8/10 Good

lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have vegan or gluten free options at breakfast to accommodate people with food allergies:) The hot tub wasn’t very hot and the jets didn’t work. The staff was amazing. So friendly and accommodating!
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at this location were very inviting and kind. Our room was larger than we expected it to be, and very clean.
Stayed 1 night in Nov 2025

8/10 Good

Xiaomeng, Calgary

Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the initial fresh scent walking through the doors to the always available lobby coffee/hot water. The hotel was always clean, smelled great and friendly desk and cleaning staff.
Stayed 3 nights in Nov 2025