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Comfort Suites Elgin

2.5 star property

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Photo gallery for Comfort Suites Elgin

Pillow-top beds, desk, blackout curtains, iron/ironing board
Lobby
Indoor pool
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
2480 Bushwood Drive, Elgin, IL, 60124
  • Place, Randall Oaks Golf Club
    ‪3 min drive‬
  • Place, Santa's Village
    ‪9 min drive‬
  • Place, Grand Victoria Casino
    ‪10 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite (2 Queen Beds)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite (2 Queen Beds)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite

8.2 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Elgin

Hotel in Elgin with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Comfort Suites Elgin offers 78 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Elgin. During your stay, you'll be within walking distance of Presence Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from Presence Health and a few minutes from Advocate Sherman Hospital
  • Dogs welcome for a fee
Comfort Suites Elgin offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Elgin. The hotel can provide concierge services and wedding services. Free self parking is available. The property offers extended parking privileges.

This Elgin hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Reviews

Comfort Suites Elgin Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness
Both garbage cans near front entrance were full and not emptied during our stay. Unsightly. But everything else was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family. Very clean. Breakfast well tended with plenty of good food. Nice business center with working printer.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sports Bar next door, Starbucks next door. Less than 15 minutes from Santa's Village
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Travelled with family
Disliked: Amenities
Next to a bad/loud restaurant, rookies. Granted it was Saturday night, but low class people kept making noise until well past 3am outside due to the adjacent parking lot. The sound of drunk chicks, police, and barking dogs persisted until the early morning on Sunday.
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful, anything you need help with they are there for you. Their customer service is 10 out of 10.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t go back

There was dirt on the walls. Very loud atmosphere. Beds were uncomfortable. The bedding for the pull out couch had to be given to us at the front desk. My pillow smelled like hair oil.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

jacob

Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
nothing else to add
Stayed 1 night in Jul 2025

6/10 Okay

Bob

Travelled with family
Liked: Staff & service, property conditions & facilities
Abc
Stayed 2 nights in Jul 2025

2/10 Terrible

Anallanse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Brilliant staff and nice hotel
Stayed 5 nights in Jun 2025

4/10 Poor

Amar

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property itself was clean and well-located, which I appreciated. However, I found some of the internal policies to be unnecessarily rigid and frustrating. Housekeeping: I stayed for just two nights and requested housekeeping on the second day, but was told it wouldn’t be provided due to a “once-every-three-days” policy. I explained that I would be checking out before the third day and that this was not a long stay, but was still refused service. Ironically, the posted Choice Hotels policy clearly states that while rooms are cleaned every three days for extended stays, guests can request earlier service—yet this was denied. Towel Exchange: Since housekeeping wasn’t an option, I asked for fresh towels and soap. I was told I needed to “trade in” my used towels first. I complied, but despite having four people in the room, I was initially given only three towels. It took repeated requests and some back-and-forth before they finally provided a fourth towel. While the cleanliness and location met expectations, these internal policies and the way they were enforced detracted significantly from the overall experience. I hope management reconsiders how they implement brand standards.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great and comfortable. Had a convenient room to take out dog out.
Stayed 13 nights in Jul 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort

8 of 10

Facility seemed to be updated. I has several cracks in my walls includimg the shower. Sounds could be heard from both above and through the walls. When having breakfast I was told I could not take my dish to my room which i found a bit odd as this seems to be isolated to this comfort in and had to finish some work before my meeting.
Stayed 2 nights in Jul 2025

10/10 Excellent

juan

Stayed 1 night in Jul 2025

10/10 Excellent

Angela, laporte

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Octavia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dolya

Travelled with family
Liked: Cleanliness, amenities
Breakfast buffet was nice and had good variety. My room was nice and clean. A/c and water pressure were perfect. I would have given 5 stars but my room was missing some items when checking in. i didn't have shower curtain and phone was not even hooked up to phone jack (phone didn't work). This hotel was also in great location. restaurants, gas stations, and even starbucks within walking distance. i would definitely stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

cherie

Stayed 1 night in Jun 2025

10/10 Excellent

Tomoki

Business traveller
Liked: Amenities
Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family outings

It was a good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,nice room and walking distance to restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Bella

Stayed 1 night in Jun 2025