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Holiday Inn Chicago Northwest-Elgin by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Northwest-Elgin by IHG

Serves lunch and dinner
Exterior
Indoor pool, pool loungers
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
495 Airport Rd, Elgin, IL, 60123
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪5 min drive‬
  • Place, Hemmens Cultural Center
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Walk-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(48 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications Accessible)

Suite, 1 King Bed, Roll-in Shower (Communications Accessible) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Transfer Shower (Mobility Accessible)

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 1 Single Bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Chicago Northwest-Elgin by IHG

Hotel with 2 restaurants, in the vicinity of Hemmens Cultural Center
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Holiday Inn Chicago Northwest-Elgin by IHG offers 243 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago Northwest-Elgin by IHG. During your stay, you'll be close to Santa's Village. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy American cuisine while dining at Bennigans
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Chicago Northwest-Elgin by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin by IHG. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Bennigans – This sports bar specialises in American cuisine and serves lunch and dinner.
Crystals – This restaurant specialises in American cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 5.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bennigans
  • Crystals

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 75.00 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 5.95 for children
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per pet (varies based on length of stay) plus a one-off USD75.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Northwest-Elgin
Holiday Inn Hotel Northwest-Elgin Chicago
Elgin Holiday Inn
Holiday Inn Chicago Northwest
Holiday Inn Elgin
Holiday Inn Chicago Northwest-Elgin Hotel

Holiday Inn Chicago Northwest-Elgin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Jerry, Kearney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I paid Expedia $170 to rent a room at this Holiday Inn for one night. When I got to this Holiday Inn, they did not have a room reserved and charged me an additional $215 for on night. I paid twice and had no help from the Holiday Inn desk to resolve the problem. Can Expedia help me?
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Angeles

Liked: Cleanliness, property conditions & facilities
I love it
Stayed 1 night in Jun 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel is very clean, pool are is really nice!
Stayed 1 night in Sep 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosibeth, elgin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

jennipher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Nevaeh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
hot tub was cold at that point should’ve stayed in the pool ,there was stains in my hotel bed n pillow's overall it was fine but idk if id go back because i mostly went to get a relax day away especially for the hot tub and that really just kinda ruined it
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

OLADELE

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel, very clean. Only thing is that the pool had too much chlorine, eyes were burning while in there.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Really enjoy when I stay here.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the wedding reception we attended and the price was very reasonable.
Stayed 1 night in Aug 2025

10/10 Excellent

Charetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice pool, workout area, fairly friendly staff, very clean, even had room service. Again the room was very clean, which I very much enjoy! I did notice all the "black people" were put on one floor. Intriguing, it didn't too much bother me (just an observation really) as this area is moderately known to be fairly segregated, yes still in 2025. And all of us "blacks" were pleasant and friendly. Maybe I like it better this way over all. Just a heads up, don't be surprised if this happens. Of course if I were to mention it to management. I'd most likely get a " oh that's just a coincidence or we apologize, we didn't intend it". Maybe that's all true, who knows... Either way no need to apologize, it did not make the service or the cleanliness or overall experience any less than 4/5 stars. Maybe it was better that way. Let's be real, America, and particularly the Chicagoland area, still has a problem and sometimes being with people who accept you feels better anyhow. If I may make a suggestion. If you are going to group us all together, remember there are two types of us. The friendly, hard-working, less dramatic bunch and the louder, less desirable, trouble makers. Don't just group us all together, there are different types of all groups of people on the planet. I strayed off topic a bit. Great stay overall!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert, Ewa Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated hotel with lots of parking and a good restaurant. Nice indoor pool. Gym a bit limited but walking around the parking lot is nice. Although near busy road, it's quiet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dennis, Lengton

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay at Holiday Inn.
Stayed 1 night in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, beds were comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Yasmin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and well-kept and hotel staff was very hospitable.
Stayed 1 night in Aug 2025

10/10 Excellent

Thairy

Stayed 1 night in Aug 2025

10/10 Excellent

Rubi

Travelled with family and small children
Amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Aug 2025