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Quality Inn Elgin I-90

2.5 star property

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Photo gallery for Quality Inn Elgin I-90

Free daily buffet breakfast
Lobby
Premium bedding, desk, iron/ironing board, free cots/infant beds
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
500 Tollgate Rd, Elgin, IL, 60123
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Grand Victoria Casino
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Double Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Quality Inn Elgin I-90

Hotel in Elgin with free breakfast and fitness centre
A fitness centre, a business centre and a meeting room are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn Elgin I-90 offers 76 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a hydromassage showerhead and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn Elgin I-90, you'll be close to Advocate Sherman Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 5-minute drive from Presence Health and 5 minutes from Hemmens Cultural Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Elgin I-90. Free self parking is available.

Smoking is allowed in designated areas at this Elgin hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Elgin
Quality Inn Elgin
Elgin Quality Inn
Quality Inn Elgin I-90 Hotel
Quality Inn Elgin I-90 Elgin
Quality Inn Elgin I-90 Hotel Elgin

Reviews

Quality Inn Elgin I-90 Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 998 reviews
Rating 8 - Good. 319 out of 998 reviews
Rating 6 - Okay. 155 out of 998 reviews
Rating 4 - Poor. 80 out of 998 reviews
Rating 2 - Terrible. 77 out of 998 reviews

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Good!!
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Stayed 1 night in Jul 2025

4/10 Poor

Donna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has seen better days. The air blowing out of the air conditioning unit in the room, smelled dirty, and musty. Carpets in the hallways were very dirty. There were stains all over the wall in our room from something spilled from a previous customer.
Stayed 1 night in Jul 2025

10/10 Excellent

ALEXANDER

Stayed 1 night in Jul 2025

2/10 Terrible

Patii

Disliked: Cleanliness, staff & service, property conditions & facilities
El inodoro no servia y no tuvimos servicio de baño durante la estancia. El recepcionista argumento que no tenia mas habitaciones disponibles y que no podia hacer nada
Stayed 1 night in Jul 2025

10/10 Excellent

Syed Danial, Richmond Hill

Stayed 5 nights in Jul 2025

4/10 Poor

Justin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet seat & lamp were broken! also we got first floor and window did not even have a lock so anyone can open from the outside!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrei

Stayed 1 night in Jul 2025

10/10 Excellent

Oleksiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Eunice

Disliked: Cleanliness, amenities, property conditions & facilities
found a bed bug
Stayed 3 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Amenities, property conditions & facilities
Very clean and respectful
Stayed 1 night in Jul 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Tracey L

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seriously, skip this property!

When we arrived, all was fine, but when we went to bed in what could be more described as a Twin XL mattress and not a Queen, it was beyond uncomfortable. We tossed and turned all night. When we were trying to get ready, we realized there was ONE washcloth, which was filthy, and two towels. I booked the hotel for four people (two adults and two kids). When my husband went to the front desk to ask for towels, the clerk acted annoyed and told him that they were out of towels at the moment. Out of towels! At a hotel! She basically told us we had to wait until some were clean. Luckily, it didn't take very long. I am assuming there were already some that were clean, and the clerk hadn't been updated. Also, as I was getting into the shower, I noticed that the shower curtain rod was about to fall out of the wall (see picture). Since the rod was not secured, the curtain kept sliding down towards the center of the rod and popping open, and my clothes that were on the tank of the toilet got wet, as the shower water was bouncing off of me and spraying my clothes. I should have known by the condition of the office chair that they don't take great pride in appearances. I was supposed to stay at this hotel next weekend as well, but I have already canceled the reservation. Apparently, "quality" is only in the name of the hotel. If I could ask for a refund, I absolutely would.
Their version of a clean washcloth.
Shower curtain rod hanging on for dear life.
"Well-loved" office chair that left specks of black "pleather" on your clothes after sitting in it.
Stayed 1 night in Jul 2025

10/10 Excellent

Ethan

Stayed 3 nights in Jun 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 2 star hotel so I’m not expecting pristine conditions. When we got to our room, it did smell like smoke but we asked to move and the new room smelled fresh and had no hint of smoke for the 5 nights we stayed. The housecleaning staff were very helpful and kind. The hot breakfast was good and convenient. It was a convenient location for us, with a gas station and restaurants close by. I would stay again.
Stayed 5 nights in Jun 2025

4/10 Poor

stuart

Disliked: Cleanliness, room comfort

Horrible odors

Room had a musty odor and the bathroom smell I can't even describe, I had to hold my breath and cover my nose and mouth just to use the toilet. I never used the shower. The AC was kicking out a horrible musty smell every time it went on, I had to cover my nose with my pillow because of the bad air it was kicking out, I think the air filter needed to be changed or the unit cleaned. I slept about an hour then got up and left. Room was clean and bed was comfortable but the smells were horrible.
Stayed 1 night in Jun 2025

6/10 Okay

Kristin

Travelled with family
The hallway carpeting was dirty. While the room was clean, there was a persistent, musty odor. We think that it was from the air conditioning unit. It really looks like it needs a cleaning.
Dirt and dust in heater/air conditioner
Water damage around the window
Peeling paint
Stayed 1 night in Jun 2025

10/10 Excellent

LaQuell

Stayed 1 night in Jun 2025

4/10 Poor

David

Air conditioner was atrocious
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Staff & service
Room floors were dirty and warped
Stayed 2 nights in Jun 2025

6/10 Okay

mr

Stayed 4 nights in Jun 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was worn put and sank in the middle. The toilet paper hloder fell off the wall and a cracked loose tile in the floor. The blackout drapes did not cover edge of window and the parking lot light was coming in. I have stayed here mutiple timesand never had issuees, except when my room was next to the elevator.
Stayed 1 night in Jun 2025

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and room I was in were renovated and nice. A bit understaffed in the morning, one person unable to keep up with breakfast demands. Otherwise a pleasant stay
Stayed 1 night in Jun 2025