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Poets House

4.0 star property

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Photo gallery for Poets House

Courtyard
Breakfast, lunch, dinner served; local and international cuisine
Exterior
Exterior detail
Superior Double Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
40 - 44 St Marys Street, Ely, England, CB7 4EY
  • Place, Ely Cathedral
    ‪3 min walk‬
  • Place, Wisbech
    ‪9 min walk‬
  • Place, Ely City Golf Club
    ‪3 min drive‬
  • Airport, Cambridge (CBG)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Standard Double Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, individually decorated

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, individually decorated

Standard Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Premium bedding, in-room safe, individually decorated

Exclusive Double Room

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Poets House

Suburban hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Poets House offers 21 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Ely hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Poets House. During your stay, you're just a quick walk from Oliver Cromwell's House. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at The Dining Room
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Oliver Cromwell's House and 3 minutes on foot from Ely Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Poets House. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.
Guests can enjoy full breakfast for a fee.
The Dining Room – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
The Study – This bar only serves lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee: GBP 10 to 17 for adults and GBP 10 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Dining Room
  • The Study

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 9:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 to 17 for adults and GBP 10 to 17 for children
  • Late check-out fee: GBP 50.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Poets House Hotel Ely
Poets House Hotel
Poets House Ely
Poets House
Poets House Ely
Poets House Hotel
Poets House Hotel Ely

Poets House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 364 reviews
Rating 8 - Good. 78 out of 364 reviews
Rating 6 - Okay. 19 out of 364 reviews
Rating 4 - Poor. 5 out of 364 reviews
Rating 2 - Terrible. 3 out of 364 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

nicholas

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Norman

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great.
Stayed 2 nights in May 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The room was slightly smaller than the last one but still cosy.
Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

A very nice stay. Bath Tub made it in my opinion. Room was very large and the breakfast in the morning was nice.
Stayed 1 night in Apr 2025

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
I liked the historic nature of the property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the poets house a few times now. Always get what is expected. A first rate service and an excellent stay.
Stayed 1 night in Feb 2025

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For a high end hotel we were disappointed by a few minor things however we enjoyed the overall visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Opposite the cathedral, a lovely quiet space and very pleasant staff, good food too.
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in the heart of Ely. Our room was large and luxurious, and the hotel staff were friendly and professional throughout our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and people were wonderful and friendly. The area was fun to explore with many points of interest.
Stayed 1 night in Nov 2024

8/10 Good

Nooshin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

Super hotel. Extremely helpful and friendly staff. Lovely meal in the restaurant. Great stay and highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, room comfort
Disliked: Staff & service

Lovely hotel but had a few issues

On arriving, receptionist was on the phone, so we waited. Then when the call was ended she made another call saying to us I’ll be with you in a moment? Bit rude as we were standing there in the flesh? Went into the bar in the evening and ordered 2 drinks from the bar, we were told to take a seat and they would be brought over to us. We waiting over 20 minutes and had to leave as we were attending a concert so never had our drinks. Apart from those two things our room was lovely, although did look a bit worn in places. The bath was amazing and bed very comfortable. View was perfect. Also most staff were friendly. Would return but maybe needs either more staffing or training.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning in our room worked perfectly and was a god-send in a hot week.
Stayed 5 nights in Jun 2024

10/10 Excellent

Peter

Charming.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to explore Ely
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Mostly nice but all tables in bar area reserved for non-residents having drinks or afternoon tea leaving no space for residents.
Stayed 2 nights in May 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Jun 2024