Emerald Central Hotel

3.0 star property

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Photo gallery for Emerald Central Hotel

Garden
2 bedrooms, premium bedding, desk, blackout curtains
Restaurant
Front of property
2 bedrooms, premium bedding, desk, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Free WiFi
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

View in a map
Corner Opal Street and Egerton Street, Emerald, QLD, 4720
  • Emerald Golf Club
    ‪7 min walk‬
  • Wally McKenzie House
    ‪13 min walk‬
  • Emerald Hospital
    ‪18 min walk‬
  • Emerald, QLD (EMD)
    ‪7 min drive‬

Room options

Deluxe Studio

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Two Bedroom Suite

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Hotel Suite

7.0 out of 10
Good
(18 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Hotel Suite

  • Sleeps 2

Two Bedrooms Suite

  • Sleeps 4

Deluxe Studio

  • Sleeps 3

Similar properties

About this property

Emerald Central Hotel

Hotel in Emerald with free parking
This smoke-free hotel features an outdoor pool, a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and a garden. Weekly housekeeping is available.
Emerald Central Hotel offers 58 accommodations with an iron/ironing board and free toiletries. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower.

This Emerald hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Emerald Central Hotel, you're just a quick walk from Emerald Botanic Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • Within a 10-minute walk of Emerald Botanic Gardens and Central Highlands Visitor Information Centre
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Emerald Central Hotel also features an outdoor pool, a garden, and a picnic area. Free self parking is available.

This 3-star Emerald hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 6:00 PM) and Sunday - Sunday (7:00 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 4 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cots (infant beds) are available for AUD 30.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Emerald Central
Emerald Central Hotel Hotel
Emerald Central Hotel Emerald
Emerald Central Hotel Hotel Emerald

Emerald Central Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 120 reviews
Rating 8 - Good. 43 out of 120 reviews
Rating 6 - Okay. 22 out of 120 reviews
Rating 4 - Poor. 13 out of 120 reviews
Rating 2 - Terrible. 15 out of 120 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable, but on castor wheels, on tiles. Bed kept moving backward, when I sat on it. Potential Health & Safety hazard, just waiting to happen. Note that mattress does have 'body indentations', where mattress is no longer bouncing back into shape. Grime around taps on vanity, is more than a few weeks old. Also around base of toilet. Housekeeping aren't performing duties well and management don't appear to be inspecting. Bathroom very compact. Not recommended for anyone of a larger build. I'm fairly small and I felt like 'Houdini', whilst sitting on toilet trying to reach the toilet paper. Whole space is out dated, but servicable if only needing a bed for a night. Every morning around 8am, ladies talking and giggling loudly outside front door. Great for guests wanting to sleep in. And early one evening, some sort of dispute between a couple. Shreking (not yelling), from both people for over half an hour. Then about 15-20 minutes later, started up again for another 10-15 minutes. 'Very peaceful'. Photo's attached, are all screenshots off a video I took.
Around base of toilet... no comment necessary.
No idea what the vent is for, but it's taking up surface space.
'tiny' freestanding TV, is only slightly larger than my tablet and cable is safety issue. I gave cable wide berth, so I didn't accidentally pull cable and TV smash on tiles.
Both chairs, didn't sit all 4 legs flat on floor. They both rocked.
You need to remove the ironing board to use the wardrobe. 
However there's no aesthetically pleasing place to situate the ironing board or even an appropriate place to stow the ironing board.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tia

Stayed 1 night in May 2025

6/10 Okay

Tony

Place had everything you need nut rooms are pretty old.
Stayed 3 nights in May 2025

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Key pickup was organised and easy, as arrived after office hours. Room was very clean and amenities well stocked. For me, the bed was too firm.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific
Stayed 1 night in May 2025

2/10 Terrible

Phil

Made an error with the booking and arrived the week prior. Paid for an upgrade at the same hotel for that night and have had no consideration for cancellation of this booking.
Stayed 1 night in May 2025

8/10 Good

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to Coles shopping centre
Stayed 1 night in May 2025

8/10 Good

Richard, SUNBURY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and quiet.
Stayed 1 night in Apr 2025

6/10 Okay

Jodie

Liked: Staff & service
Disliked: Property conditions & facilities

Old but located in a central location in Emerald

We stayed at this motel because it was the closest accommodation to an event we were attending in Emerald. For one night, it was fine, and not overpriced. However, it is an old motel and in dire need of renovation. The exterior and gardens also require some TLC also and none of the photos actually reflect the true appearance of the motel. The bed was comfy and the air conditioner worked a treat. We received good communication from the staff prior to our stay with accurate instructions detailing the check in process.
Stayed 1 night in Mar 2025

4/10 Poor

Bernie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is not a hotel.but a motel with no bar or Bar food. Bedhead lights don’t work.Clock radio u/s . Window curtains too long.Bathroom light switch cover broken.Fridge door shelf rail missing. No meals available with the bar/eating area closed up. How does it get the name “hotel” ?
Stayed 2 nights in Feb 2025

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Hilton

Business traveller
Liked: Cleanliness
Centrally located and close to supermarket, gym and restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough.
Stayed 1 night in Jan 2025

8/10 Good

Robin

Stayed 1 night in Jan 2025

8/10 Good

Brian

Travelled with partner
Liked: Staff & service, property conditions & facilities
The stay was comfortable and convenient. The room was well appointed.
Stayed 1 night in Dec 2024

4/10 Poor

Gary

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Simon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok so walked in and only had bathroom light and door light. No other lights worked but turned on at 2am?? Stains, rubbish left from previous tenants. Mouldy aircon n shower.old beds, we ended up in middle like a deflating air bed. Do not stay here
Stayed 1 night in Dec 2024

2/10 Terrible

Tyson

Disliked: Cleanliness, property conditions & facilities
No shower head
Stayed 1 night in Nov 2024

6/10 Okay

john

Business traveller
Liked: Cleanliness, staff & service

Need to enforce 10 m smoking rule

Staff were great but property in need of TLC. Had issues with other guests smoking out side room. Due to door gaps smell pervaded room. I thought there was a law that said you couldn’t smoke within a 10 m of a building entrance??
Stayed 2 nights in Sep 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Petra

You can hear all the plumbing going through the walls and the Air Conditioning is almost non existent
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family
Centrally located
Stayed 2 nights in Aug 2024

6/10 Okay

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beds not being stable
Stayed 1 night in Aug 2024

8/10 Good

bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic but clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Great stay
Stayed 1 night in Jul 2024