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Butik Rafo Otel

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Reception hall
Standard Twin Room | Free minibar items, desk, iron/ironing board, free WiFi
Reception hall
Restaurant
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Asagi Mumcu Mahallesi Millet, Garden Street No: 25 Yakutiye, Erzurum, Erzurum, 25000
  • Place, Rüstem Pasha Caravanserai
    ‪6 min walk‬
  • Place, Kale
    ‪10 min walk‬
  • Place, Castle of Erzurum
    ‪10 min walk‬
  • Airport, Erzurum (ERZ)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | Free minibar items, desk, iron/ironing board, free WiFi

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Free minibar items, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Free minibar items, desk, iron/ironing board, free WiFi

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Butik Rafo Otel

Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Butik Rafo Otel offers 28 accommodations with minibars (stocked with some free items) and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Butik Rafo Otel, you're just a quick walk from Erzurum State Theatre. Features include free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front desk safe, a lift and coffee/tea in a common area
  • Just a 5-minute walk from Erzurum State Theatre and 7 minutes on foot from Erzurum Archaeology Museum
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Butik Rafo Otel also features coffee/tea in common area, dry cleaning/laundry services, and a front desk safe.

This 3-star Erzurum hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 4 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free minibar (limited items)

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Butik Rafo Otel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 70 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Butik Rafo Otel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2021-25-0028
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Butik Rafo Otel.

Property is also known as

BUTIK RAFO OTEL Hotel Erzurum
BUTIK RAFO OTEL Hotel
BUTIK RAFO OTEL Erzurum
Hotel BUTIK RAFO OTEL Erzurum
Erzurum BUTIK RAFO OTEL Hotel
Hotel BUTIK RAFO OTEL
BUTIK RAFO OTEL Hotel
BUTIK RAFO OTEL Erzurum
BUTIK RAFO OTEL Hotel Erzurum

Butik Rafo Otel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 54 reviews
Rating 8 - Good. 13 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Just a quick over night stay. Very good clean hotel helpful staff. Comfortable beds. Good breakfast.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities
Rooms very clean, staff was very friendly, location super convenient, cheap taxi to Palandöken. The breakfast was very basic, the lady who serves it does great job but the hotel needs to invest some more money on it so the menu can be compared to Istanbul hotels of the same price category. To buy coffee machine would be a great idea. The shower was leaking, they did some repair but it doesn’t look professional.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities
Very friendly and kind staff. There was a problem with my room key which caused a beeping noise in the morning, but they took care of it immediately. Breakfast is decent. The room is spacious and clean. There are many restaurants in the neighborhood and a taxi stand is nearby. Overall this is a very nice place to stay in Erzurum.
Verified

8/10 Good

nazli

Liked: Cleanliness, amenities, property conditions & facilities
Not bad
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Gökhan Adnan

Liked: Cleanliness, staff & service, amenities
temiz güzel fiyatı da uygun bir otel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emre Berk

Liked: Cleanliness, staff & service, amenities
Kaliteli, her şey çok iyiydi
Stayed 4 nights in Jan 2026
Verified

8/10 Good

DAISUKE

Liked: Cleanliness
やや停電する時間がありますけど、それ以外の点は問題なく過ごすことが出来ました。食事はホットミールもあり、満足出来る内容でした。Erzurumの街並みに感動しています。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emrullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nişanlımı ziyaret etmek için sürekli Erzurum’a yolum düşüyor. Rahat etmek için otelde kalıyorum şehir merkezine yakın olması, temizliği, hizmeti, güler yüzü sebebiyle tercih ediyorum. 2 seyahat yaptım. 3. Seyahatte yakında yine tercihim burası olacak.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Emrullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İhtiyaçları tam anlamıyla karşılıyor.

Otel beklediğimden temiz, çalışanları da çok ilgiliydi. Çok memnun kaldım. İkinci seyahatimi planladım yine bu oteli tercih ettim. Şehir merkezlerindeki işlerinizi kolaylıkla halledebilirsiniz. Her yere yakın. İş seyahatlari için gayet yeterli ve iyi bir konumda bulunuyor. Eylül'de tekrar görüşmek dileğiyle.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

MAHMUT EKREM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet temiz ve kaliteli bir otel.Açık büfe kahvaltı son derece zengin. Çok beğendim.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

SADIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karsilama gayet guleryuzluydu.Kahvalti çok güzeldi.Çalısan kadin her gelen musteriyle teker teker ilgilendi kesinlikle tavsiye ediyorum.temizlik cok iyi değildi.odalarin direk yangin merdivenine acilması garip.haricinde hersey cok güzeldi.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Dogan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Özensizdi

Kahvaltı saatleri çok geç ve çok kısa bir zaman o nedenle yapamadım. Oda çok tozlu. Çöp kovası kırık açılmıyor. Ayna kırık. Duvar kırık. Duş başlığı sabitleme yeri kırık. Televizyon açılmadı. Wifi yok. Defalarca kez aradım sordum geçiştirdiler düzeltmediler. Hiçbir kattaki wifi olmadı. Hava sıcak değildi camı kapattım ama sokakta son ses araba ile geçenler rahatsız edici.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltısı mükemmeldi. Ayrıca odanın mobilyaları ve banyosu yeni ve temizdi. Oda yeterince sıcaktı. İnternet hızlıydı.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

NAZLI HILAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rafo Otel’de 1 gece kaldım; ama vaktim olsaydı kesinlikle birkaç gece daha uzatırdım. Her şey mükemmeldi. Odalarda her şey düşünülmüş ve her köşesi çok temiz. Hele kahvaltısı..olağanüstü lezzetliydi her şey. Bulunduğu sokak da çok sessiz. Nezaketi, sohbeti ve kahve ikramı için resepsiyondaki hanımefendiye(adını hatırlayamadım:/) ve muhteşem kahvaltı için Atilla Bey’e çok teşekkürler. Bundan sonraki Erzurum seyahatlerimde kesinlikle burayı tercih edeceğim.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Ayhan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Kışları güzel olabilir

Temizlik güzeldi, fakat sıcaktan yatamadım. Maalesef klima yoktu, pervande mevcut değilidi. Oda değişimide mümkün değilidi.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Odada klima yok, aşırı derecede gürültüden bir gece zor kaldım, yaz dönemi pencere açık olunca aşırı gürültü oluyor bir de otelde anormal derecede çocuklu aileler vardı bendeki şanssızlık belkide, personel ilgili yardımcı olmaya çalışıyorlar ama memnun kalmadım
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Farideh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ligt heel centraal. Medewerkers zijn heel gastvrij en behulpzaam. Hotel is heel schoon. Ontbijt was goed.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Sevil

Liked: Cleanliness, staff & service, property conditions & facilities
Tertemiz ve yeni dekore edilmiş ferah odaları, doyurucu sabah kahvaltısı, ilgili, nazik ve sürekli jestlerle ve ikramlarıyla bizlerle yakınen ilgilenen çalışanlarıyla çok memnun kaldığımız bir ziyaret oldu.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

mümin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harikaydı

Herşeyiyile harika. Respsiyondkai bey efendiok saygılı ve yardımcı. Kahvaltı harika bir kahvaltıydı. Hamur işleri çok lezzetliydi. Odalar temzi konforlu ve güzeldi.çok memnun kaldım çok
Stayed 1 night in Sep 2022
Verified

8/10 Good

Silvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hotel très propre. Pas de restoraunt pour dinner mais au tour il ya des hotels restaurant. Cmme souvent, demander le prix avant car vous serais arnaquer. 😒
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

ÜNAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genel olarak memnun kaldım. Çalışanlar güleryüzle ve yardımseverdi. 🙏
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Idris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tavsiye ederim

şehir merkezinde bütçe dostu bir otel. Odaları oldukça temiz, personeli yardımsever, kahvaltısı güzel. fiyat performans oldukça başarılı. ulaşım kayak merkezine taksiyle 15dk sürüyor. merkezdeki mekanlara yürüyerek ulaşabilirsiniz. kesinlikle tavsiye ederim.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

L'hotel est très bien tenu, le personnel très serieux. De là on peut facilement rejoindre les principaux lieux touristiques à visiter.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

merkeze yakın, havalandırma kötü, gürültü çok

odalar küçük, klima olmadığı için cam açılıyor ve dışarsı çok gürültülü olduğu için rahatsız ediyor, havalandırma kötü, sürekli yiyecek ve kızartma kokuları geliyor. personel çok yardımsever ve güleryüzlü
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Erdal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odalar da toz yok rahat uyku

En çok dikkat ettiğim nokta bazı otellerde odanın içinin havasız olması. Genelde bu tarz odalarda halı fleks olmakta ve odanın içinde havada tozlar uçuşmakta bunlar beni etkilemekteydi bu nedenle uyuyamıyordum. Burda yerler parke ve oda içi temiz olduğundan ev konforunda uyuyabildim. Çalışanlar ilgili ortam sıcak ve güzel
Stayed 2 nights in Jun 2021