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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Pillow-top beds, blackout curtains, iron/ironing board
Pillow-top beds, blackout curtains, iron/ironing board
Lobby
Lobby
Free continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • Place, The Shoppes at Gateway
    ‪16 min walk‬
  • Place, University of Oregon
    ‪4 min drive‬
  • Place, Autzen Stadium
    ‪5 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room) | Pillow-top beds, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Grand Manor Inn

Hotel in Springfield with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of PeaceHealth Sacred Heart Medical Center at Riverbend. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 6 minutes by car from University of Oregon and 6 minutes from Autzen Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1007 reviews
Rating 8 - Good. 274 out of 1007 reviews
Rating 6 - Okay. 104 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 63 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled...really soft beds and quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamara, Kennewick

Stayed 2 nights in Jul 2025

10/10 Excellent

Bao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Best Western property, has to be one of the nicest on my trip up the I5 to Seattle. Staff has said the hotel was recently renovated and it shows. Shopping mall as well as many restaurants are walking distance from the property. Thanks for the great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Umar Farook

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Stella

Liked: Staff & service, property conditions & facilities
I recommend it for individual and family trips. The place is clean and safe. The staff is very friendly and helpful. Very good breakfast, which fills you up until dinner. If that's not enough, there are many restaurants within walking distance 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Ally

Stayed 2 nights in Jul 2025

10/10 Excellent

Tanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was wonderful!
Stayed 1 night in Jul 2025

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff...nice breakfast...good location
Stayed 3 nights in Jul 2025

8/10 Good

Holly, Northridge

Liked: Cleanliness, amenities, property conditions & facilities
nice place to stay while in Eugene for the track meet at Hayward Field. Close to airport, restaurants close by.
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good bed, duct tape in shower

Comfortable bed and nice clean outdoor pool. The only weird thing was the duct tape on the wall of the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ryan, Surrey

Travelled with family and small children
Renovated but still has glimpses of the old property. Beds and pillows were good. Front desk staff were nice enough. Travelling with children, we called down to the front desk to ask if the breakfast area had any high-chairs for kids. Was told no. But when we went down, there was a high-chair with buckle. The best part was the water pressure in the shower. After a long day of driving, having water pour down on you with force feels great. We didn't have time to use the amenities. Would stay again if similar properties were more expensive.
Stayed 1 night in Jul 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and freeway.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not BW fault

It was not BW fault but Hotel .com did not give info about a dog so they had no rooms that were equipped for animals but I suggested a handicap room which they had
Stayed 1 night in Jul 2025

10/10 Excellent

Lyla

Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Christy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that you wouldn't give my money back and you couldn't clean the pool or anything is ridiculous
Stayed 1 night in Jul 2025

10/10 Excellent

victoria

Stayed 3 nights in Jun 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Very nice outdoor pool. Exercise equipment, newly remodeled, nice decor. Plenty of hot water.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great-super fast and friendly. I had to yell to get the clerks attention for checking out at 6am. She was in the back with headphones on. Breakfast was ok-didn’t like the interesting texture of the “eggs”
Stayed 2 nights in Jun 2025

6/10 Okay

Juana

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was a nice hotel but we had some inconsiderate dealings with the staff, and other than the check in whenever we went to the front no one was around. However the room was spacious and the bed was very comfortable.
Stayed 3 nights in Jun 2025