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Holiday Inn Express Benicia by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Benicia by IHG

Exterior
Free daily continental breakfast
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1375 E 5th St, Benicia, CA, 94510
  • Benicia Clock Tower
    ‪19 min walk‬
  • Vallejo Ferry Terminal
    ‪11 min drive‬
  • Six Flags Discovery Kingdom
    ‪13 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Balcony (Feature)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 2 Bedrooms, Balcony (Feature)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Customisable Technology)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed (Customisable Technology)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds (Extra Floor Space)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 2 Bedrooms, Corner

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express Benicia by IHG

Art Deco hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a business centre and conference space. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Holiday Inn Express Benicia by IHG offers 49 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a shower.

This Benicia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Benicia by IHG. During your stay, you'll be within walking distance of Benicia City Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from California Grand Casino and 9 minutes from Sunvalley Shopping Center
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 850 square feet (77 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Benicia by IHG. Free self parking is available.

This Art Deco Benicia hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 850 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Benicia Holiday Inn Express
Holiday Inn Express Benicia
Holiday Inn Express Hotel Benicia
Holiday Inn Express Benicia Hotel Benicia
Holiday Inn Express Benicia Hotel
Inn Express Benicia Hotel

Holiday Inn Express Benicia by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 674 reviews
Rating 8 - Good. 194 out of 674 reviews
Rating 6 - Okay. 66 out of 674 reviews
Rating 4 - Poor. 32 out of 674 reviews
Rating 2 - Terrible. 24 out of 674 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Silvia

Stayed 1 night in May 2025

10/10 Excellent

Kathleen, Kernville

Liked: Cleanliness, amenities, property conditions & facilities
Close to town and shopping
Stayed 1 night in May 2025

8/10 Good

Andrew, Fredericksburg

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and responsive. Opaque draperies did not close together. 2 ft gap. No shade either so privacy through the room window was only complete with all lights off.
Stayed 7 nights in May 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Close to dining
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

A good hotel but it needs to do better.

Checking in was slow. he clerk was away from the desk so a video method was in use. It was painfully slow, and there were at least people waiting to check in. Finally the clerk came back and I was quickly checked in. I suppose this is what the future will be for check in but I hated it. I'm not sure that sufficient maintenance is being done. The ice bucket top was broken, the bar holding hangers was broken, and the office chair was broken. After all this, I am still not disappointed with the Hotel. We will probably stay there again in the future because the staff is always so nice.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little dated, BUT.....they offer cold lemon water and cookes upon arriving which is a BIG deal when you've been traveling.....the location is set in a quiet area...its clean..the room was large and relaxing, i slept like a rock....housekeeping was exceptional....breakfast was amazing....and DYLAN was GREAT, he made check in easy....took care of a couple hiccups and followed up...thank you again DYLAN....associates like you make our stay Great....
Stayed 1 night in May 2025

6/10 Okay

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Wilson

Great place
Stayed 1 night in Apr 2025

10/10 Excellent

FENGYE

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was somewhat lacking in its identity…I think you need a larger sign whereby it can be seen soon as people exit the interstate. The other thing that should be attended to is: the water pressure & water temperature- luke warm water will run away your female guests.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
This is an old hotel with a squeaky elevator, weird check in and out (a kiosk with a large screen where a person would appear and talk to you through a camera), but comfortable bed, clean room and a pretty standard free breakfast. The rooms are not very soundproofed and I did have noisy neighbors.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Stayed 2 nights in Mar 2025

8/10 Good

Patrick

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Don’t tell anyone

Nice hotel. Quiet. Great front desk staff. I don’t like the virtual desk staff. The reason I don’t like the virtual desk staff is because they are offshore. The accent is extremely difficult to understand. Had an issue with check in and I finally had to walk away. That’s not how you run a business. Finally a physical person came out and problem solved in two minutes because I was able to understand her.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Sandra

Stayed 1 night in Mar 2025

6/10 Okay

Ruben

Stayed 1 night in Mar 2025

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a homeless guy in the parking garage area that seemed creepy
Stayed 2 nights in Mar 2025

10/10 Excellent

Naylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great staff. The staff goes above and beyond. Great property overall.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The coffee maker did not work. The telephone was not connected. The shower head was a drizzle. However the staff was incredibly helpful when I needed them and overall it was ok.
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn needs to do better

We were there three days and they never cleaned the room. Dust bunnies on the carpet. Had to change rooms since heat didn't work in the first one. No one at front desk, just a virtual kiosk. Definitely not worth the price. And what's with the plastic over the smoke detector?
Stayed 3 nights in Mar 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025