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Prime Hotel

3.0 star property

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Photo gallery for Prime Hotel

Premium bedding, down duvets, desk, soundproofing
Buffet
Reception
Interior detail
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • MacDonald Island Park
    ‪15 min walk‬
  • Northern Lights Regional Health Center
    ‪3 min drive‬
  • Heritage Park
    ‪4 min drive‬
  • Fort McMurray, AB (YMM)
    ‪18 min drive‬

Room options

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, desk, soundproofing

Executive Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room | Premium bedding, down duvets, desk, soundproofing

King Express Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Prime Hotel

Hotel in Fort McMurray with free breakfast and 24-hour front desk
A meeting room, dry cleaning and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a fireplace at reception.
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Prime Hotel. During your stay, you'll be within walking distance of Rivers Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and a computer
  • Within a 15-minute walk of Rivers Casino and Peter Pond Mall
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Prime Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Fort McMurray hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 5:00 AM to 10:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
  • Weight limit: 40 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 226 out of 574 reviews
Rating 8 - Good. 204 out of 574 reviews
Rating 6 - Okay. 83 out of 574 reviews
Rating 4 - Poor. 25 out of 574 reviews
Rating 2 - Terrible. 36 out of 574 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing for value

Despite concerns about renovations, the hotel was clean and well-maintained, and the room was very comfortable. The staff were all amazing and welcoming!
Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Travelled with family
Liked: Property conditions & facilities
Location was good, quoted price was reasonable but they overcharged my credit card by A LOT (hundreds and hundreds extra) resulting in maxing out my card!! Apparently there was nothing they could do to immediately reverse charges, Putting me in a difficult financial position for the duration of my stay.
Stayed 3 nights in Apr 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Glenn C.

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Being about my 7th stay here durning renovations, this was the only time i was disrupted by them. The smell from the haul was as if it was a smoking room.
Stayed 1 night in Apr 2025

8/10 Good

Lindsay

Travelled with family and small children
Great for what we needed it for. Quiet, hot breakfast, heated underground parking, walking distance to amenities and the community center. Air vents were pretty dusty and not quite secured to ceiling but they are doing renovations and rest of room was clean and updated. Worst part was trying to find it because all the exterior signs are taken down as part of renovation.
Stayed 2 nights in Apr 2025

8/10 Good

Dante

Stayed 2 nights in Apr 2025

8/10 Good

Arun Kumar

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Giovann

Stayed 22 nights in Mar 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem
Stayed 2 nights in Apr 2025

2/10 Terrible

Manwinder

Stayed 1 night in Apr 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Clean hotel. It was still under renovation but for the price it was worth it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property being renovated right now, but it is clean and comfortable. Would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jongsoo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staffs. I liked the continental breakfast.
Stayed 19 nights in Mar 2025

10/10 Excellent

michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The underground parking is nice.
Stayed 7 nights in Mar 2025

2/10 Terrible

Urmat

Stayed 1 night in Mar 2025

10/10 Excellent

Gurbinder

Travelled with partner
Liked: Amenities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Darlene

Liked: Staff & service

Ok But nasty

The room was nice but the carpet was pretty gross discusting it need to be took up, I rather see a painted floor then carpet full of stains and germs , would not take of my shoes. The shades in the windows are that dusty dont think they ever been clean the room didnt smell fresh . I open a window to air it out some, other then that it was ok but I would not go back in that room again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Stayed 15 nights in Feb 2025

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good value
Stayed 10 nights in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast with the room
Stayed 1 night in Mar 2025

8/10 Good

Alek

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Feb 2025

8/10 Good

Cassie

Stayed 1 night in Feb 2025